BTE 243 Management of Worker Relations (3)

Examines theories, skills, and coping mechanisms necessary to understand and manage human behavior in the organization. Focuses on ways organizations and members affect one another and instructs students on how to diagnose and deal with problems in an organizational setting. Areas of emphasis include development of human relation skills, group facilitation, communication, time management, business ethics, diversity, and managing work place conflicts in union and nonunion settings.

Prerequisite: BTE 111.

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