Computer and Information Technology Services

Information Technology Services (IT Services)

Main office: 302 Hoyt Hall, 513-529-5322

Support Desk: 513-529-7900: ithelp@miamioh.edu

ITHelp Knowledge Base: http://ithelp.miamioh.edu

myMiami Web portal: http://mymiami.miamioh.edu

Print center: 513-529-6065: www.miamioh.edu/printcenter

IT Services is the central IT organization at Miami, providing infrastructure and services to all Miami students, faculty, and staff.

All Miami students have access to computing services that enhance their academic experience; these services include wired and wireless network service, Internet access, e-mail, file storage and Web publishing space, specialized labs, etc. For answers to frequently asked questions about technology at Miami, please visit www.miamioh.edu/technologyguide.

Technology Support

Students can find technology and support information around-the-clock via Miami's online IT Help Knowledge Base (ithelp.miamioh.edu). The IT Services Support Desk provides support via phone (513-529-7900), chat (www.miamioh.edu/uit - click the Chat Now link) or email (ithelp@miamioh.edu).

Web-Based Services

myMiami (mymiami.miamioh.edu), the university's Web portal, allows students to register for classes, pay bills, check e-mail, access course materials, view university announcements, and much more. Students are encouraged to set myMiami as their browser's home page.

Student Computers

Miami strongly recommends that all students bring a computer to campus. Laptop computers are available through the recommended Miami Notebook Program (www.miamioh.edu/miaminotebook). These laptops are designed and configured to provide easy access to the Miami network and other services. On-campus warranty support and other services are provided free or at a discount for Miami Notebooks. Students who purchase computers outside of the Miami Notebook Program can download the basic software required to use Miami’s network services, at no cost, from https://software.miamioh.edu.

Printing

Miami provides "Pay-for-Print" printers in many labs and other locations on campus. Please see the IT Help Knowledge Base for details. Additionally, IT Services provides walk up and online digital printing and specialty finishing services via the Print Center, 513-529-6065, www.miamioh.edu/printcenter).

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