Frequently Asked Questions
I want to put my event on the 25Live Calendar, but my event is scheduled in Shriver Center (or Marcum, or another non-25Live-scheduled space). How do I get my event on the 25Live online calendar?
Log in to 25Live and follow the steps for creating an event – only this time:
Select Event State = Confirmed
Look for your location, it should appear in the location search. You may also add the location information to the event description. If you do not find your location in the location search, contact Susan Meikle at firstname.lastname@example.org.
How Do I Edit an Event?
Once you have submitted an event, you should receive an email with a link to the event.
You can also edit an existing event from the Dashboard or through the Search box. Find your event (through Quick Search by name, Reference number, or, look at My Events ) - click it open, then select "Edit Event" from the top task bar (in blue letters).
Proceed through the Event Wizard and make the necessary changes.
Save the Event.
- You cannot change the event type. If you need to change the event type, a new event will need to be created.
- If dates and times are changed, be sure to re-request any location associated with the event.
For instructions on event creation check out the User's Guide »
What If an Event is Canceled?
Although you can delete an event from the More Actions link, this is not recommended.
Instead, change the Event State to "Canceled". This way the public can also see that this event is canceled and change their plans accordingly.
Can I get on-the-spot help when I create an event?
Yes, just click on the ? symbol next to each section for a pop-up box of helpful information!
Can I copy and paste text into the Event Description?
You can, but never paste text directly from Microsoft Word into 25Live. The best practice is to first save your Word document as a plain text file to avoid display problems.
Why does 25Live seem to be running slowly?
25Live is a complex, full-featured application. Using the system involves searching thousands of locations, resources, organizations, contacts, and event records to deliver the most accurate information in real time. The browser used to access 25Live can also affect performance; please be sure to use Mozilla Firefox or Google Chrome to achieve maximum results.