Directory

Byron Finch

Professor

Management


Profile

Academic Background

  • Ph.D. University of Georgia, 1986
  • M.S. Iowa State University, 1980
  • B.S. Iowa State University, 1978

Academic & Professional Experience

  • Chair, Department of Management, Farmer School of Business (2010-Present)
  • Interim Chair, Department of Management, Farmer School of Business (2009-2010)
  • Coordinator, Supply Chain Management Programs, Farmer School of Business, Miami University (2005-2008)
  • Professor, Management, Miami University (1996-Present)
  • Director of Faculty Development for Information Technologies, Farmer School of Business, Miami University (1999-2001)
  • Managing Editor, Operations Management Center, (1998-Present)
  • Associate Professor, Management, Miami University (1990-1996).
  • Assistant Professor, Management, Miami University (1987-1990)
  • Assistant Professor, Management, Auburn University (1986-1987)
  • Doctoral Student, various assistantships, Management, University of Georgia (1983-1986)
  • Residence Life Coordinator, Department of Residence, University of Georgia (1980-1983)

Recent Publications

  • Finch, Byron J. and Peter Salzarulo, The Customer Complaint Letter: A Student Exercise in Six Sigma," Decision Sciences Journal of Innovative Education 9(2), 2011, 307-314.
  • Xiaowen Huang and Byron Finch. Satisfaction and dissatisfaction in online auctions: An empirical analysis. International Journal of Quality and Reliability Management, Vol. 27, No. 8, 2010.
  • Finch, Byron J. and Xiaowen Huang (2009). Predictability of Impending Online Auction Business Failure: A P-chart Analysis. Quality Management Journal, Vol. 16, No. 2, 25-33.
  • Finch, B. J. (2008). Operations Now: Supply Chain Profitability and Performance 3e, McGraw-Hill.
  • Finch, B. J. (2007). Customer Expectations in Online Auction Environments: An Exploratory Study of Customer Feedback and Risk. Journal of Operations Management.
  • Finch, B.J. (2007)Interactive Models for Operations and Supply Chain Management, McGraw-Hill.
  • Finch, B. J., Gavirneni, N. (2006). Confidence Intervals for Optimal Selection among Alternatives with Stochastic Variable Costs. International Journal of Production Research.

Honors & Awards

  • 2011: Farmer School of Business Senior Faculty Award for Research Excellence.
  • 2008-2010: George and Mildred Panuska Professor of Business, Farmer School of Business.
  • 2005, 2002: Nominated for the Associated Student Government Outstanding Professor Award.

Areas of Expertise

  • Online auction seller performance
  • Service quality in online transactions
  • Supply chain management
  • Operations management
  • Spreadsheet modeling

Biography

After earning his Ph.D. from the University of Georgia in production/operations management, Byron Finch taught briefly at Auburn University and then came to Miami, joining the Farmer School of Business management faculty in 1987 as an assistant professor. He is currently Chair of the Department of Management and teaches courses in supply chain and operations management.

Professor Finch's teaching has been recognized with several awards, including nomination for the Associated Student Government Teaching Award, recipient of the Farmer School of Business Effective Educator Award and the NCR Computer Innovation Award. Professor Finch's research specialties include process-oriented production planning and control systems, spreadsheet applications, and utilizing qualitative Internet data for service and product quality improvement. Professor Finch's research has been published in numerous journals including The Academy of Management Journal, Production and Inventory Management Journal, Journal of Operations Management, International Journal of Production Research, International Journal of Quality & Reliability Management, Quality Progress, and Quality Management Journal. Professor Finch has authored twelve books, the most recent of which are Operations Now: Supply Chain Profitability and Performance, 3rd edition (published in English and in Chinese) and Interactive Models for Operations and Supply Chain Management.

Courses

  • SPRING 2018
  • MGT 451 A TR 1:15PM-2:35PM FSB 0031
  • MGT 451 B TR 2:50PM-4:10PM FSB 0031
finchbj

Contact Information

Office Hours

  • TR 9-11 and by appointment

Links

* Accessible version of PDF available upon request.