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IMPACT Solutions Employee Assistance and Work/Life Program

Overview

A program available to you and your family, free of charge, offering access to confidential, professional support, 24 hours a day, 365 days a year. All IMPACT counselors are qualified masters/doctoral level behavioral health professionals. 

Program Features

  • Live, Immediate Assistance: Call toll-free, 24/7: 800-227-6007  Unlimited phone consultation with a licensed mental health professional.
  • Face-to-Face Counseling Services:  5 face-to-face counseling sessions per person, per occurrence.
  • Comprehensive Work/Life Website: Mobile-friendly, self service information on everyday living issues  and concerns. Visit MyImpactSolution.com, click on orange member login, enter “Miamioh” in member section to access webinars, articles, tip sheets, assessments, and other resources.
  • Telephonic Coaching Services: covers topics such as Tobacco Cessation, Elder/Adult/Caregiver support, Nutrition coaching, and Mindfulness training.
  • Legal Assistance:  30 minute appointments for general advice plus 24 hour emergency services.
  • Prevention and Recovery:  Phone consultation with a Fraud Resolution Specialist.
  • Financial Services:  Phone consultation with financial counselors and educators.

Who is eligible for the program?

All employees, spouse/partner, household members, dependents (in and away from home through age 26), parents/parent-in-laws are eligible to use any of the IMPACT’s EAP services.