Program Aide

Functional Title

Program Aide

Job Code

0037-CS75

Classification Series

Usher

Band/Zone

F1

Department

Multiple

FLSA

Non exempt

Last Updated

September 2013

General Function

Performs activities related to providing correct seating and first-line crowd control at university special events

Characteristic Duties and Responsibilities—Essential Functions

  • Inspects and sets up gates and turnstiles before event; breaks down and stores at the conclusion of event.
  • Monitors flow of patrons; enforces rules and regulations before, during, and after event.
  • Solves seating and other problems; ensures that persons are in proper seat.
  • Seats handicapped persons; handles VIP seating.
  • Takes attendance reading from turnstile at end of event; reports attendance to supervisor.

Reporting Relationships

Direction Received: Reports to Manager, Director, etc.

Direction Given: No responsibility for directing the work of others

Minimum Requirements

Requires a high school education or GED. No experience required.

Knowledge, Skills, Abilities, and Worker Characteristics

  • Ability to work well with individuals with diverse backgrounds
  • Customer service skills

Working Conditions

Physical effort usually requires considerable walking, standing, and climbing stairs.


Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.