Student Services Assistant, Senior

Functional Title

Student Services Assistant, Senior

Job Code

0032-CS407

Classification Series

Student Services

Band/Zone

F2

Department

Admission, Registrar, Student Financial Assistance and Enrollment Services

FLSA

Non exempt

Last Updated

September 2013

General Function

Performs a variety of basic to intermediate administrative tasks related to Admissions, Registration and Student Financial Assistance operations

Characteristic Duties and Responsibilities—Essential Functions

  • Provide routine and non-routine information regarding Admission, Registrar and Student Financial Assistance processes, following standard procedures with basic interpretation of policies.
  • Maintains complete, accurate, and up-to-date files and databases in one or more functional areas; e.g. academic records, admission applications, registration, coursework evaluation, financial assistance, etc. Assist with testing system upgrades.
  • Processes, retrieves, interprets and/or analyzes data; provides reports.
  • Assist with routine admission, registrar and/or student financial assistance processes; e.g. student enrollment, registration, financial aid processes, course/classroom scheduling, etc.
  • Performs various basic to intermediate administrative tasks; provide assistance with projects as needed.
  • Maintain the confidentiality of all information.

Reporting Relationships

Direction Received: Reports to head of administrative unit (i.e. Director, Manager, Administrative Assistant, Administrative Associate, etc.)

Direction Given: Occasional monitoring and training of student employees

Minimum Requirements

Requires six months of coursework or training beyond high school and eighteen months of related experience, or an equivalent combination of education and experience

Knowledge, Skills, Abilities, and Worker Characteristics

  • Knowledge of standard office procedures and equipment
  • Knowledge of computers and office applications
  • Knowledge of related state and federal laws, e.g. FERPA
  • Oral and written communication skills
  • Ability to work with people with diverse backgrounds

Working Conditions

Periodic assignments given which entail dealing with modestly unpleasant physical situations such as near continuous use of computer


Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.