By the Numbers

General Information for 2019

  • Total staff: 135
  • Budget: $16,651,626
  • Supported Applications: >400
  • Completed Projects: 136
  • Technology-Equipped Learning Spaces: 556
  • Centrally-Supported Computers: 2,413 (Windows - 2,163; Apple - 250)
  • Supported Call Centers: 17 (250 all Center Agents)
  • Streaming TV Service (Philo): >8,000 students and 50 buildings

Technology & Support

  • 850 servers
  • 99% average uptime
  • 45,000 data jacks
  • 35,000 active ports
  • 5,000 wireless access points
  • 36,000 unique wireless users/day
  • 25,000 help desk calls or emails annually
    • 85% satisfaction rate