IT Services Communications

Ramping up communications within IT Services and across the University is a critical initiative. Given the Miami-wide focus of the IT Services initiatives, clear and consistent communication will be key to success. Along with developing communication strategies to support the various initiatives, our own IT web presence update will be a focus.

5/1/2017 Weekly Update

Nearly 50 applications have been received for the digital content specialist position and resumes are being reviewed to create a "long" short list of 25. That list should be narrowed down to 10 or fewer by the end of the week.

4/24/2017 Weekly Update

With the launch of the new website complete, the project now settles down into a more staid pace. We will work out the next phases of the IT website and do some user testing. We have an agreement from UCM that we will work together to begin to eliminate Miami sites built in Drupal. Of the 55 Drupal sites that have been identified, six are “owned” by IT. We will evaluate each and decide on the best course of action.

The launch of the site was announced in the IT Services newsletter, Tech Talk, last week. We have already seen a small bump in email to the ITAdvocate email account. That account had not been promoted recently and it is clear that the messages are the result of including that contact in the site footer.

3/3/2017 Weekly Update

Work on the home page and the About IT page is progressing. The Jobs module has been populated. We will need to prep a workflow to ensure this stays updated.

A job description for the new position has gone to HR for evaluation and salary range.

We are in discussion with UCM around a launch date of the first version of the site. Drivers are getting an accessible site with access to TD, link to AccessMU, and updates of Top 5 – especially Banner. We are also evaluating scenarios for how aliases will link.