News Release

News and Public Information Office
Glos Center
Miami University
Oxford, Ohio 45056
(513) 529-7592
(513) 529-1950 fax

New year brings new healthcare plan administrator


Miami University's department of benefit services reminds employees that the university's healthcare plan administrator will change to Humana effective Jan. 1, 2009. Employees are reminded of the following items needed to be done before Jan. 1.

* Humana will send new identification cards to your home by Dec. 31, 2008. You will receive one card if enrolled for single coverage and two cards if enrolled in employee plus or family coverage. If you would like additional cards, please contact Humana's customer service number located on the back of the card.

* If enrolled in the High Deductible Health Plan you will receive a separate mailing from United Missouri Bank (UMB) containing the debit cards for the health savings account.

* Please be sure to present these new Humana cards to all of your providers (including the pharmacy) after Jan. 1, 2009. Anthem will not pay any claims for dates of service after Dec. 31, 2008.

* If you are currently using Anthem's mail order prescription service (NextRx), you will need to transfer the prescription to Humana's service, RightSource. Please obtain a new written prescription from your doctor for a 90-day supply with refills and submit this to RightSource with their Prescription Order Form. These forms can be obtained on the benefit services Web site at or by visiting the benefit services department, 15 Roudebush Hall. Please don't submit these until late December.

Additionally, be sure you have enough medication during the transition.

* Please review Humana's network to determine if your current providers are in their National POS Open Access Network. You can do this by clicking on the "Find a Provider" link on the benefits Website ( or calling Humana at 1-888-393-6765.

* If you are currently under treatment with a provider who is not in the Humana network, you may complete a Transition of Care form, found on the benefit services Web site.

* If you elected the High Deductible Health Plan/Health Savings Account (HDHP/HSA) option and have a healthcare flexible spending account (FSA) in 2008, be sure to spend all your funds prior to Dec. 12, 2008. The IRS does not allow employers or participants to deposit money into a HSA if there are prior-year funds in their healthcare FSA.


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