The Miami Report

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Miami University
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IT strategic plan well on its way

After receiving hours of input from more than 1,000 university students, staff and faculty, a strategic planning core team is reviewing results and an environmental analysis in order to develop a strategic plan for information technology (IT) at Miami.

“Since technology enables and enriches many of our academic and administrative functions, it’s important that we received feedback from all stakeholders of technology at Miami,” said Reid Christenberry, vice president for information technology.

This fall, the IT services department, with its consultant, Cornelius & Associates, collected input in several ways:

• Eight Think Tank sessions with 125 technologically savvy students, faculty, and staff, which led to

• A campuswide Web survey Oct. 6-24 for students, faculty, staff and focus groups, that generated more than 790 responses.

• A Web survey for technology support representatives with 69 responses,

• More than 30 focus groups for faculty, students and staff Oct. 20-Nov. 14 on the Oxford, Hamilton and Middletown campuses, and

• More than 15 targeted focus groups on the Banner system, decision support and information needs, the use of e-portfolios, IT governance, and archiving of information and data, among other topics.

The strategic planning core team, with representatives from various campus groups, hopes to use that input to develop an IT strategic plan by February. It will seek further university comment during the process.

The planning process itself is also under study — the core team plans to have an ongoing strategic planning process implemented and adopted by April 2004. A steering team also will develop tactical plans by the end of April.

A Web site with ongoing communications and background information for the project is at

Date Published: 12/11/2003
Volume: 23   Number: 18


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