News Release

News and Public Information Office
Glos Center
Miami University
Oxford, Ohio 45056
(513) 529-7592
(513) 529-1950 fax
newsinfo@miamioh.edu

Spam quarantine notification to be enabled Jan. 3;
Spam Firewall training sessions offered

12/14/2006

The second phase of the new Spam Firewall Service, originally scheduled for implementation on Sunday, Dec. 17, will be moved to Wednesday, Jan. 3. The second phase enables the quarantine notification feature and moves the quarantine default from the current setting of "6" to "5."

Technical issues surrounding delivery of mail addressed to some domains other than muohio.edu caused IT services to delay the implementation of the second phase.

After Jan. 3, on any day that you have quarantined e-mail you will receive an e-mail from the Barracuda Spam Firewall appliance. That message will list your quarantined e-mail and will have a link to the Spam Firewall Console. From the console you can choose to have those messages delivered or deleted. The console also includes a "Help" link in the upper left. Quarantined mail is held for up to 14 days and then deleted if no action has been taken.

Users who wish to customize their spam settings or view their quarantined messages before Jan. 3 can access the Spam Firewall Console at https://spamfirewall.muohio.edu. At the console, you can adjust the tag, quarantine and block settings higher or lower to meet your preferences. You may also set specific addresses or domains to whitelist (always deliver) or blacklist (never deliver) as well as other customization.

Support and training:
Features of the new service are documented in the Miami knowledge base Spam Firewall Service cases or you may contact the IT services support desk at 9-7900 or supportdesk@muohio.edu.

If you would like to learn more about this service and take advantage of the new features to minimize the spam you receive, you can attend a half-hour demo/Q&A.

noon-12:30 p.m. Wednesday, Jan. 10, in 212 MacMillan
8:30-9 a.m. Thursday, Jan. 11, in 212 MacMillan
7-7:30 p.m., Thursday, Jan. 11, in Shriver multipurpose room A
7-7:30 p.m. Tuesday, Jan. 16, in Shriver multipurpose room A
3:30-4 p.m. Wednesday, Jan. 17, in 212 MacMillan
7-7:30 p.m. Wednesday, Jan. 24, Shriver, Bystrom-Reid Room

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