Oxford, Ohio 45056
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Technical improvements continue at Miami
“Behind-the-scenes” data network improvements have continued into fall semester, says Reid Christenberry, vice president for information technology. Classroom and research environment improvements have also been undertaken, and information in this area will follow in the coming weeks.
• E-mail spam problems experienced by faculty and staff. This week, IT services introduced a new system to recognize and tag messages considered to be spam. The tagged messages are then directed to a separate folder, allowing the user to decide later which are genuine and which can be deleted. Most users prefer the system as it prevents the accidental deletion of e-mail incorrectly identified as spam. For more information on using the new service, visit the knowledge base, www.muohio.edu/kb, and search on the word “spam.”
• Student computing needs including bandwidth, file-sharing and virus problems. The residence hall data network is now physically separated from the academic/administrative network on the Oxford campus, a move completed during the summer. Network speed to student users has been increased: a speed of 100 Megabits to each data jack is now the norm in residence halls from a wired connection. Wireless connectivity has also been added to all residence halls. Plans are under way to add wireless connectivity to most academic buildings on the three local campuses by the end of the year, and to the Luxembourg campus in summer 2005.
• Virus problems with student computers have been a top priority. Students may now bring their computers to a “remediation center” established in Gaskill Hall for a cleanup of viruses. IT services has also installed a network product that detects data traffic that might be virus-infected. The product inspects and isolates viruses, protecting Miami's network.
Future improvements call for the installation of additional protection services to deliver secure, virus-free network access. When fully in operation, these services will use an authentication process and require students to have the most current patches and virus protection installed on their individual computers. In a testing phase now, this service is expected to be fully operational during spring semester.
• A project under way to review e-mail and calendar products that may replace the present systems used. The goal of the study is to identify solutions that will be accepted and utilized by all university constituencies. Focus groups were held in September with input provided to the project's evaluation team. After reviewing available products, the team will provide a recommendation to Christenberry. Any new or upgraded systems would be introduced in 2005-06.
For answers to specific questions regarding the services mentioned, call the IT services support desk at 9-7900 or access the knowledge base.
Date Published: 11/18/2004