Tutoring Policies

Generally, tutoring requires students to be active partners in their learning. We require that students come to appointments prepared to discuss problems from their classes. In addition, we require that students commit to attending their tutoring appointments. If you need to miss an appointment, please cancel by calling the front desk at 513-529-8760, and we will assist you. Appointments that are missed will be assessed a $10 fee for each missed appointments, and missing more than 2 appointments in a semester will make you ineligible for tutoring until you meet with a member of the Rinella Center staff.

Additional policies and expectations can be found below:

What do tutors expect from their clients?

  • Client will arrive to appointments on time
  • Client will arrive to sessions prepared and ready to work in the tutoring partnership
  • Client will bring all necessary materials and update the tutor on course expectations
  • Client will remain at the tutoring session for the full 50 minutes
  • Client will work with tutor to schedule the next appointments for the semester
  • Clients will only cancel appointments in rare cases. When such cases arise clients will cancel the appointment by calling the front desk at least 24 hours before the scheduled appointment to avoid a $10 no show charge. The client will then work with the tutor to reschedule the appointment.

What can clients expect of their tutor?

  • Tutor will arrive to appointments on time
  • Tutor will arrive to sessions prepared and ready to work in the tutoring partnership
  • Tutor will promote independent learning and respect your input
  • Tutor will not do your assigned work but will support your efforts and guide you through the process
  • Tutors will only cancel appointments in rare cases. When such cases arise tutors will cancel the appointment via the TutorTrac system at least 36 hours before the scheduled appointment to avoid disciplinary action. The tutor will then work with the client to reschedule the appointment.