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Creative Services Request

Most of you know that when you hire externally for professional creative services, you pay by the hour and any extra time for unlimited revisions or missing feedback is billed. Because UCM provides professional-quality work at no charge, our services are in high demand and we must maximize those resources through a tighter process. We have strived to allow flexibility and feedback for our campus partners while maximizing the time and talent of our creative staff, with the goal of meeting your objectives and deadlines as seamlessly and efficiently as possible. Before beginning a project with us, please be familiar with this process, and feel free to contact us with any questions:

  • An online request form must be completed before work begins; this form helps you define your needs and audience(s) internally and ensures we are on target in strategizing the best solution.
  • Two rounds of revisions on text/content and two rounds of revisions on design are permitted; any revisions beyond those limits can result in delays and missing your deadline. Because UCM has many campus clients and provides professional work at no cost, we must limit the rounds of revisions to two for text/content and two for design, and revisions must be consolidated and submitted together (not separately by various people in your office) to avoid confusion and error. Any revisions beyond these limits can result in delays and/or may necessitate that we set your project aside to complete other projects that are also under way.
  • Design cannot begin until text/content has been completed (whether by us or you) and approved by your area. Text/content MUST be completed first because layout/design/format is based on and inspired by content and dictated by length.
  • When submitting the content/text, you must prioritize the top three messages (in order of importance) for each piece, so it is important that leadership agree on the purpose, audience, and key messaging for the project.
    Note: This is important whether you are supplying final copy for design OR if you are supplying bullet points from which an editor will be writing copy.
  • Once text/content is approved, the project goes into design, and text/content CANNOT be altered again unless there are factual, grammar, or punctuation errors. This requirement is important! Changes to content once a project has been designed often affect the entire piece and require wholesale redesigns that delay a project.
  • Feedback should be collected and consolidated during both design and content/text phases, prior to sending back to UCM. For timing's sake, all feedback should be clear, concise, and actionable. For example, if your area writes, "Please change photo" in the margin of a piece, that feedback is not actionable, as it requires back and forth effort to clarify. However, if the direction is, "Change photo to show a student working in a lab," that feedback is clear and specific and thus, actionable.
    Note: If feedback is not actionable, it will be disregarded in order to keep your project on schedule.
  • If feedback deadlines are not met, the project delivery date will automatically be delayed one day for each day missed so we can be fair to the needs of other clients whose projects are on schedule.
  • When new projects are added to the same client's queue, the delivery date will be dependent on existing projects. If an existing project timeline is extended in an effort to add a new project, the new delivery date must be clearly defined at that time.

Request services

Locations
Luxembourg
West Chester
Middletown
Hamilton
Oxford
  • Luxembourg
    Luxembourg

    John E. Dolibois European Center, Luxembourg

    One of Miami's oldest continuous study abroad programs, the Miami University John E. Dolibois Center (MUDEC) in Luxembourg offers students the opportunity to enroll in Miami classes taught by European-based and Ohio-based Miami faculty. Students enjoy a unique combination of first-class academics, engagement in the local community, and various faculty-guided and independent travel opportunities.

    Contact and emergency information for the Luxembourg Campus. Starting with general contact info on the left; additional contact and emergency information on the right.

    Château de Differdange
    1, Impasse du Château
    L-4524 Differdange
    Grand Duchy of Luxembourg
    luxembourg@MiamiOH.edu
    MiamiOH.edu/luxembourg

    217-222 MacMillan Hall
    531 E. Spring Street
    Oxford, Ohio 45056, USA

    Directions

    Main Operator: 011-352-582222-1
    Oxford-based Coordinator: 513-529-5050
    Emergency info: MiamiOH.edu/emergency

  • West Chester
    West Chester

    Voice of America Learning Center

    Located midway between Cincinnati and Dayton along I-75, the Voice of America Learning Center (VOALC) offers undergraduate and graduate courses and programs drawn from Miami's Regional and Oxford campuses. Home to Miami's MBA program, the Learning Center provides ready access to graduate programs for area educators and courses leading to the BIS degree for undergraduates.

    Contact and emergency information for the Voice of America Campus. Starting with general contact info on the left; additional contact and emergency information on the right.

    7847 VOA Park Dr.
    (Corner of VOA Park Dr. and Cox Rd.)
    West Chester, OH 45069
     
    voalc@MiamiOH.edu
    MiamiOH.edu/voalc

    Printable Floor Plan
    Directions

    Main Operator: 513-895-8862
    (From Middletown) 513-217-8862
    Emergency info: regionals.MiamiOH.edu/emergency

  • Middletown
    Middletown

    Middletown Regional Campus

    Nestled on 141 acres near I-75, Miami University Middletown offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Nearby Greentree Health Science Academy immerses Miami's nursing and health information technology students in the health care experience while taking classes.

    Contact and emergency information for the Middletown Campus. Starting with general contact info on the left; additional contact and emergency information on the right.

     4200 N. University Blvd.
    Middletown, OH 45042
    regionalwebmaster@MiamiOH.edu
    regionals.MiamiOH.edu

    Printable Campus Map
    Directions

    Main Operator: 513-727-3200
    (Toll-free) 1-86-MIAMI-MID
    Office of Admission: 513-727-3216
    Campus Status Line: 513-727-3477
    Emergency info: regionals.MiamiOH.edu/emergency

  • Hamilton
    Hamilton

    Hamilton Regional Campus

    A compact, friendly, commuter campus, Miami Hamilton offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Small class sizes, on-site child care, and flexible scheduling make Miami Hamilton attractive to students at all stages of life and career.

    Contact and emergency information for the Hamilton Campus. Starting with general contact info on the left; additional contact and emergency information on the right.

    1601 University Blvd.
    Hamilton, OH 45011
    regionalwebmaster@MiamiOH.edu
    regionals.MiamiOH.edu

    Printable Campus Map
    Directions

    Main Operator: 513-785-3000
    Office of Admission: 513-785-3111
    Campus Status Line: 513-785-3077
    Emergency info: regionals.MiamiOH.edu/emergency

  • Oxford
    Oxford

    Miami University, Oxford Ohio

    Nationally recognized as one of the most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions.

    Contact and emergency information for the Oxford Campus. Starting with general contact info on the left; additional contact and emergency information on the right.

    501 E. High St.
    Oxford, OH 45056

    Printable Campus Map
    Directions

    Main Operator: 513-529-1809
    Office of Admission: 513-529-2531
    Vine Hotline: 513-529-6400
    Emergency info: MiamiOH.edu/emergency