Web Overhaul FAQs

Our Fixing the Web initiative represents a major change in our approach to the management of the myriad sites that Miami's institutional web presence comprises. Through the implementation of a new Content Management System (CMS), we are working to improve the experience of our readers and the ease with which web pages are managed while promoting and facilitating collaboration among site owners across the entire University. 

Why use a CMS at Miami?

A CMS supports our goal for a website that is:

  • Strategic: Based on research and best practices, our plan and process take into account both our users' needs and our goals as an institution. 
  • Consistent: Websites using the CMS will build Miami's brand and boost overall site usability. 
  • Flexible: The CMS accommodates a wide variety of information needs. Several template options and a large variety of components are available to use in your website design. This allows you flexibility in creating a site that's tailored to your audiences and that reflects your area.
  • Sustainable: The CMS can help you find the right balance in supporting your website in a range of ways, depending on the users' expectations and your ability to support them.
How can I benefit?

The system provides you with the following:

  • Method for sharing content and following best practices in web writing, resulting in less redundancy and more up-to-date information
  • Insight into understanding and meeting your visitors' needs
  • Power to create and maintain websites with comparative ease 
  • Involvement in a web community that is flexible, collaborative, and supported
What's the technology?

Miami uses Hannon Hill's Cascade Server, an enterprise-class web CMS that we've customized to meet the University's specific needs. Read a dozen reasons you'll love the new CMS.

What's the process?

Our team will work with each unit individually to review their current site, map their content to a new, user-centered information architecture, provide all necessary training, build their pages within the CMS, launch their new site, and provide ongoing post-launch support.

Who's responsible for what?

Miami's web team will provide project management, migration, and production support. Individual units are responsible for writing and reviewing their content, building out their content within the CMS, and maintaining their pages once their site launches. 

What can I do to prepare?

The best way to prepare is to do the following:

  • Allocate your resources.
  • Plan your site.
  • Assess your content.
  • Gather your assets.
  • Ready yourself for migration.

When it's your turn to come into the new content management system, we'll talk through each of these steps. If you want to learn more, see Preparing to Move your Site.