Students walking to class

August 2016

Electronic Traffic Crash Reporting

MUPD Lean team consisting of Chief John McCandless, Lori Minges, and Melissa Kennel was formed to improve the “traffic crash” reporting (OH1) process within the department. In the past, all OH1s were completed by paper, reviewed and approved by a Sergeant, reviewed and uploaded as digital media into the records management system (RMS) by records staff, and then mailed to the Ohio Department of Public Safety in Columbus. It was a lengthy and time consuming process for everyone involved.

With the help of IT Services and a partnership with the Ohio Department of Public Safety, the MUPD Lean Team was able to implement an electronic traffic crash reporting system called Ohio Law Enforcement Information System (OLEIS). In a previous Lean project, Microsoft Surface Tablets were purchased for officers to use in the field rather than return to headquarters to complete these reports. OLEIS has been installed on the tablets so officers now have the capability of completing an OH1 while in the field or at one of three substations (King, Farmer, or Armstrong), which permits the officers to remain visible on campus. Now, after an OH1 has been submitted and validated by the reporting officer, the records personnel approves and uploads a digital copy to the RMS. The improved process has eliminated the non-value added time spent by the Sergeants reviewing OH1 paperwork and expedited public record requests.

In summary, the team was able to improve productivity by 83%, reduce the steps of the process by 77%, and save a total of $5,221.48. Additionally, the Miami University Police Department was only the second police department in the state of Ohio to sign an agreement to implement the OH1 system.

One Stop Website Phase II

The One Stop Website Phase II project was initiated to provide students and other authorized individuals the ability to log in to the One Stop website using their Miami credentials to view bill/account and financial aid information, course schedules, grades, a list of people with whom they’ve shared access, and academic advisor information. The login feature is Miamibranded, accessible, mobile-friendly, and gives students and other authorized individuals the ability to get real-time information in the same website/page to help answer their questions. It no longer is necessary for a student to switch from myMiami to the One Stop website.

The new login feature was officially launched on December 16, 2015, and its success is being measured by tracking login data. As of May 1, 2016, there have been almost 15,000 logins from over 9,200 unique users without ever advertising the new feature. Promotion of the One Stop login will begin in late September, following the start of the fall semester. Future website phases will add other dynamic content to the login feature such as display of the student’s major, gpa, academic standing, tuition cohort, incoming student checklist, registration time ticket and many other features. With each upgrade, the format will become more user and mobile device friendly.

The Website Phase II team was led by Jen Herman and included a cross-functional team from EMSS, University Communication, and IT services, including: Amy Tackett (formerly with IT services), Don Kidd, Jordan Stiver, Jess Rea, Katie Conrad, Mandy Euen, and Kerri Jackson.