Student Services Assistant, Senior
General Function
Performs a variety of basic to intermediate administrative tasks related to Admissions, Registration and Student Financial Assistance operations
Characteristic Duties and Responsibilities—Essential Functions
- Provide routine and non-routine information regarding Admission, Registrar and Student Financial Assistance processes, following standard procedures with basic interpretation of policies.
- Maintains complete, accurate, and up-to-date files and databases in one or more functional areas; e.g. academic records, admission applications, registration, coursework evaluation, financial assistance, etc. Assist with testing system upgrades.
- Processes, retrieves, interprets and/or analyzes data; provides reports.
- Assist with routine admission, registrar and/or student financial assistance processes; e.g. student enrollment, registration, financial aid processes, course/classroom scheduling, etc.
- Performs various basic to intermediate administrative tasks; provide assistance with projects as needed.
- Maintain the confidentiality of all information.
Reporting Relationships
Direction Received: Reports to head of administrative unit (i.e. Director, Manager, Administrative Assistant, Administrative Associate, etc.)
Direction Given: Occasional monitoring and training of student employees
Minimum Requirements
Requires six months of coursework or training beyond high school and eighteen months of related experience, or an equivalent combination of education and experience
Knowledge, Skills, Abilities, and Worker Characteristics
- Knowledge of standard office procedures and equipment
- Knowledge of computers and office applications
- Knowledge of related state and federal laws, e.g. FERPA
- Oral and written communication skills
- Ability to work with people with diverse backgrounds
Working Conditions
Periodic assignments given which entail dealing with modestly unpleasant physical situations such as near continuous use of computer
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Functional Title
Student Services Assistant, Senior
Job Code
0032-CS407
Classification Series
Student Services
Band/Zone
F2
Department
Admission, Registrar, Student Financial Assistance and Enrollment Services
FLSA
Non exempt
Last Updated
September 2013