Area Coordinator Job Description

Overview of the Office of Residence Life

Miami University’s Office of Residence Life works to establish an educational living and learning environment for approximately 8,000 students residing in 38 residence halls and apartments each of which houses between 80 and 450 students.

Overview of the Position

The Area Coordinator is a live-in master's degree-level professional who is responsible for promoting student learning and success for the operation of three - five residence halls, each housing between 35 and 270 students, that all contain a single or similarly themed living learning programs. The Area Coordinator is charged with supervising undergraduate and two - three graduate staff in the area and collaborating with campus partners, to shape the environment and experiences of residential students in the  “quad”.  Current Area Coordinators oversee quad areas with living learning community themes of: Creativity and Innovation, Honors, Leadership, and Sorority members.

Basic Qualifications

This position requires a master’s degree in education, college student personnel, counseling or human development, or a related field and at least 2 years full-time post master’s work experience in residence life with demonstrated experience in Living Learning Communities and campus partnerships. The Area Coordinator must be able to work independently, demonstrate initiative, display strong commitment to student learning, communicate effectively, and work collaboratively with stakeholders inside and outside of the University. Individuals in this position must have the ability and willingness to assume shared responsibility for campus-wide on-call duty and respond to crisis and emergency situations.

Preferred Qualifications

Post-baccalaureate experience in residence life, counseling, teaching, and living/learning environments is desired. Strong administrative and counseling skills are utilized in this position.

Job Responsibilities

Listed below are both specific job duties of the Area Coordinator position as well as minimum professional standards expected of all Residence Life employees.  These responsibilities encompass student and community development initiatives, both proactive and reactive, that directly influence the success of our residential students. They also detail administrative responsibilities, foundational to this success.  Finally, they delineate behaviors that connote professionalism and a commitment to the values of the Office of Residence Life.

Living Learning Community Coordination

  • Collaborate with faculty and programs to provide educational, intentional, programs for LLCs within the residential area
  • Serve as the primary liaison with academic and program partners on behalf of the Office of Residence Life
  • Coordinate LLC Advisory Councils
  • Instruct first year experience seminar and/or section(s) of learning community courses, as needed

Community Development

  • Cultivate a positive and engaging living environment that foster a sense of belonging and enables students to build positive relationships with one another
  • Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents
  • Know the residents and provide personal, social, academic, and occupational support and referral 
  • Utilize institutional data to assess and respond to student needs
  • Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes 
  • Serve as the financial, programmatic, and leadership adviser to the Community Leadership Team


  • Supervise and train 2-3 graduate assistants, 8-14 resident assistants (directly) and an additional 10-12 resident assistants indirectly 
  • Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences; conduct monthly area wide meetings with staff 
  • Conduct bi-weekly one-on-one meetings with staff members
  • Ensure staff members are appropriately confronting and documenting behavioral issues and concerns
  • Provide regular formal and information feedback regarding job performance 
  • Ensure that Resident Assistant duty procedures are followed
  • Oversee implementation of programs and strategies

Student Conduct and Crisis Management

  • Review all incident reports and police reports (if available) for incidents that take place in the community and/or involve residents living in the community
  • Respond to residents in need, referring to other professionals, when appropriate 
  • Provide leadership during times of crisis in and adjacent to the community
  • Assume shared responsibility for campus-wide on-call duty year round 
  • Assist in emergency situations as needed
  • Implement Miami University and Office of Residence Life objectives, policies, rules, and procedures
  • Provide programs and other proactive educational interventions to enhance good decision-making by residents

Professional Development & Administration

  • Perform administrative duties associated with summer projects and assignments
  • Report, track, and follow up on maintenance issues with appropriate building managers, housekeeping staff, and physical facilities employees
  • Serve as the primary contact for parents and family members of residents
  • Serve on a minimum of two department standing committees 
  • Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes
  • Participate in departmental and divisional professional development activities
  • Participate in the recruitment, selection, and training of staff members for the Office of Residence Life

Overarching Staff Expectations

  • Serve as a role model for all hall staff and residents in personal and professional behaviors
  • Practice ethical stewardship of university resources 
  • Demonstrate a commitment to diversity by promoting and attending campus & community multicultural events, facilitating professional development with RA staff, presenting on diversity, or implementing strategies.
  • Demonstrate a consistent willingness to work with individuals from different race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, and national origin backgrounds
  • Create and maintain positive professional relationships within the department and across the university 
  • Fulfill other general duties assigned by the Office of Residence Life, Division of Student Life and/or Miami University

Statement of Non-Discrimination

Miami University is an EOE/AA employer. 

Students and employees should bring questions or concerns to the attention of the Office of Equity and Equal Opportunity, Hanna House, 513-529-7157 (V/TTY) and 513-529-7158 (fax). Students and employees with disabilities may contact the Office of Disability Resources, 19 Campus Avenue Building, 513-529-1541 (V/TTY) and 513-529-8595 (fax).

Smoke Free Campus Statement

All campuses of Miami University are smoke- and tobacco-free.

Criminal Background Check

Employment will require a criminal background check according to University guidelines.

Right to Know- Consumer Information

Miami’s Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: Campus Safety. Hard copy available upon request.

More Information

For more information regarding the Office of Residence Life, Miami University and the Oxford community, please visit: