Training case managers to administer the Service Adequacy & Satisfaction Instrument (SASI)

August 3, 2005

Authors

  • Latona Murdoch
  • Jane K. Straker
  • Denise Brothers-McPhail

This manual was developed to train case managers to administer the Service Adequacy and Satisfaction Instrument (SASI). Includes instrument specific guidelines as well as general information about conducting face-to-face interviews with older adults.

Manual (PDF 564KB)

  • Research Methods