Featured Service
Self-serve Knowledge Base
The Knowledge Base is the first line of support that we offer to the University community—our one-stop shop for tech questions.
Top 5 IT Initiatives
1. Banner / ERP
- Testing/training plans for the Advancement and Financial Aid modules are being built.
- Test instances for several modules have been installed.
- The production infrastructure is complete and ready for installations to begin.
2. Accessible Technology
No update this week, however, the ATS group is preparing to move to new offices in the Shriver Center later in August.
3. Security Enhancements
- Finalized work necessary to close an existing high severity risk identified by Internal Audit
- Introduced affected client offices to NIST 800-171 framework that the Department of Education will be requiring in 2018
- Attended OARsec meeting to learn about upcoming State of Ohio cyber range initiative
4. Tech Optimization
- Survey of credit bearing learning spaces has been completed for 200ish of 340ish (~60%) identified spaces
- Purchasing process for equipment placed in credit bearing learning spaces has been documented
- CASiT has finalized their transition to TeamDynamix for ticketing
5. IT Services Communications
Continuing to update and add pages to the IT Services website.
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News and Events
Accessible Technology
Accessible Technology Services (ATS) was created to support accessibility initiatives across the University, providing information and services to enhance equal access for students with and without disabilities.
As part of this ongoing commitment, we've launched AccessMU, a compilation of support, policy, and training resources for students, faculty, and staff.
Staff Profile
There’s a lot of behind-the-scenes work that goes into making sure Miami University stays up and running. The University is one big puzzle, with jigsaw pieces that have to fit just right. Network engineer Josh Senn is one of the key pieces of that puzzle.
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