News and Events
Featured Service
Microsoft Office
Microsoft Office is available free to faculty, staff, and students through an agreement between Miami and Microsoft. You can install Office Pro Plus on up to 15 devices.
Visit "Get Office Pro Plus for Mac or PC" in IT Help for more information.
Top 5 IT Initiatives
1. Banner / ERP
-
Both Advancement and Financial Aid administrative modules have successfully transitioned to Banner 9.
-
Consultant for Finance module has been working with the team both on-site and remotely.
- Navigation training of Student module for Registrar’s office was completed in January.
2. Accessible Technology
-
Autumn Meade joined the team as Accessible Technology Coordinator
- ATS is on the hunt for a student intern for J-term and beyond
3. Security Enhancements
-
Mandatory encryption for faculty and staff members with University-owned laptops was rolled out this fall. For more details, view the encryption page.
4. Tech Optimization
The Learning Space Tech Optimization team has launched a content campaign around educating people about all the hard work they've been putting into strengthening support processes.
This week, we're answering the question: Who is answering your calls at IT Help?
5. IT Help
-
IT Help can be accessed by phone (513 529-7900) and email (ITHelp@MiamiOH.edu)
-
IT Help offers support services 24x7x365
.
Staff Profile
Congratulations to Donna Amrhein, our new director of business services!
IT @ Home
.
Accessible Technology
Accessible Technology Services (ATS) was created to support accessibility initiatives across the University, providing information and services to enhance equal access for students with and without disabilities.
As part of this ongoing commitment, we've launched AccessMU, a compilation of support, policy, and training resources for students, faculty, and staff.
.