News and Events
Featured Service
Microsoft Office
Microsoft Office is available free to faculty, staff, and students through an agreement between Miami and Microsoft. You can install Office Pro Plus on up to 15 devices.
Visit "Get Office Pro Plus for Mac or PC" in IT Help for more information.
Top 5 IT Initiatives
1. Banner / ERP
- Advancement, Financial Aid, Accounts Receivable, Finance Admin and Self Service, and Human Resources have all transitioned successfully to Banner 9.
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Banner 8 will be going away for all admin modules by the end of 2018.
- Banner 9 documentation and training is available at MiamiOH.edu/BannerTraining
2. Accessible Technology
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Autumn Meade joined the team as Accessible Technology Coordinator
3. Security Enhancements
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As of December 19, 2018, two-factor authentication will be required in order to utilize university resources. In August, we will begin asking faculty, staff, and students to enroll in Duo Security. For more details, please see our Duo FAQ and look out for emails coming about this in the future!
4. Tech Optimization
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The Learning Space Tech Optimization team has launched a content campaign around educating people about all the hard work they've been putting into strengthening support processes.
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Our most recent update answered the question: Who do I contact for technology help after business hours?
5. IT Help
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IT Help can be accessed by phone (513 529-7900) and via live chat at MiamiOH.edu/ITHelp.
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IT Help offers support services 24x7x365
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Staff Profile
This month, we got to know our Blackboard advisors a little better.
IT @ Home
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Accessible Technology
Accessible Technology Services (ATS) was created to support accessibility initiatives across the University, providing information and services to enhance equal access for students with and without disabilities.
As part of this ongoing commitment, we've launched AccessMU, a compilation of support, policy, and training resources for students, faculty, and staff.
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