Frequently Asked Questions

Healthy Together Community Pledge

Any student who wants to take face-to-face classes, live on-campus, or participate in student organizations must sign the pledge. The only students who do not need to sign the pledge are students who will remain remote (online and not in Oxford) for the entire semester. Those who violate the pledge are subject to a violation of the Code of Student Conduct. Penalties may include the loss of housing, suspension, or dismissal.

View the Healthy Together Community Pledge.

Return to Campus

The FAQs on this page pertain primarily to Oxford undergraduate students.

  • If you are a Hamilton, Middletown, or VOA student, please call the Regional One Stop at 513-217-4111.  
  • If you are a graduate student, please contact the Graduate Office at 513-529-3734.
  • If you have questions regarding the information found in this document, please submit questions online at MiamiOH.edu/ReturnToCampus or call 513-529-9000, Monday through Friday, 8 am to 5 pm, eastern.

Selecting Fall 2020 Attendance Options

Is my attendance selection (on-campus, phased opening/remote/defer) irrevocable?

We made the decision to have decisions be irrevocable knowing that families would expect us to process refunds as quickly as possible. If you make a decision and then change your mind prior to the August 21 deadline, contact us as soon as possible at MiamiOH.edu/ReturnToCampus to request that they reset your option, knowing that depending on timing, that change will affect your account balance

First-year student options and considerations

A first-year student can choose OPTION 1, remain at home for the start of the term taking all classes online beginning August 17. Move on to campus the week of September 14 and start classes in person on September 21, if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • You will have access to all campus resources beginning September 14.

A FY student can choose OPTION 2, remain at home for the entire semester, and take a mixture of online courses and hybrid courses that are noted as suitable for fully remote participation. This option is not available to students residing off campus in Oxford. It is intended for students who do not intend to return to Oxford.

Items for consideration:

  • Available: remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services
  • Not available: Recreation Centers, Armstrong Student Center, King Library, Student Health Services, campus transportation (BCRTA), campus parking, campus dining plans, access to on-campus quarantine or isolation space/services, student employment
  • Students will only be released from their housing contract for one semester as a remote, first-year student. They will be required to live on campus if they attend Miami in person in the spring term.

A FY student can choose OPTION 3 and defer admission for a term or year.

Items for consideration:

  • Miami will hold your admission spot if you elect to defer enrollment to Spring Semester 2021 or Fall Semester 2021 with your scholarship offer intact.

Second-year student options and considerations

A second-year student can choose OPTION 1, remain at home for the start of the term taking all classes online beginning August 17. Move on to campus the week of September 14, and start classes in person on September 21 if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • You will have access to all campus resources beginning September 14.

A second-year student can choose OPTION 1, and choose to be released from your on-campus housing and dining contract to rent off-campus for the 20/21 academic year. You will ideally remain at home for the start of the term taking all classes online beginning August 17. Return to Oxford the week of September 14, and start classes in person on September 21 if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • All campus offices will be open beginning August 17 to assist students, including Armstrong Student Center, the Rec Center, and King Library. Some hours and services may be limited until September 14.

A second-year student can choose OPTION 2, remain at home for the entire semester, and take a mixture of online courses and hybrid courses that are noted as suitable for fully remote participation. This option is not available to students residing off campus in Oxford. It is intended for students who do not intend to return to Oxford.

Items for consideration:

  • Available: remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services
  • Not available: Recreation Centers, Armstrong Student Center, King Library, Student Health Services, campus transportation (BCRTA), campus parking, campus dining plans, access to on-campus quarantine or isolation space/services, student employment

A second-year student can choose OPTION 3 and take a leave of absence for a term or year.

Items for consideration:

  • If you have previously had student loans, information about the impact this option could have can be found at Student Aid-Loans.

Junior and senior student options and considerations

A junior or student with an on-campus housing assignment can choose OPTION 1, remain at home for the start of the term taking all classes online beginning August 17. Move on to campus the week of September 14, and start classes in person on September 21 if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • You will have access to all campus resources beginning September 14.

A junior or senior student with an on-campus housing assignment can choose OPTION 1, and choose to be released from your on-campus housing and dining contract so you can rent off-campus space for the 20/21 academic year. You will ideally remain at home for the start of the term taking all classes online beginning August 17. Return to Oxford the week of September 14, and start classes in person if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • All campus offices will be open beginning August 17 to assist students, including Armstrong Student Center, the Rec Center, and King Library. Some hours and services may be limited until September 14.

A junior or senior student who lives off-campus can choose OPTION 1. Our preference is for you to remain at home for the start of the term taking all classes online beginning August 17, although you are permitted to move in to your off-campus rental when your lease begins. Start classes in person on September 21 if they have a face to face designation.

Items for consideration:

  • For the first month of the term you will have access to remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services, and remote involvement with student organizations and student events.
  • All campus offices will be open beginning August 17 to assist students, including Armstrong Student Center, the Rec Center, and King Library. Some hours and services may be limited until September 14.

A junior or senior student can choose OPTION 2, remain at home for the entire semester, and take a mixture of online courses and hybrid courses that are noted as suitable for fully remote participation. This option is not available to students residing off campus in Oxford. It is intended for students who do not intend to return to Oxford.

Items for consideration:

  • Available: remote tutoring, telecounseling if the student is physically located in the state of Ohio, assistance from the Miller Center for Student Disability Services
  • Not available: Recreation Centers, Armstrong Student Center, King Library, Student Health Services, campus transportation (BCRTA), campus parking, campus dining plans, access to on-campus quarantine or isolation space/services, student employment

A junior or senior student can choose OPTION 3 and take a leave of absence for a term or year.

Items for consideration:

  • If you have previously had student loans, information about the impact this option could have can be found at Student Aid-Loans.

Taking the Semester Off

Incoming students

To request a deferral, students must have confirmed and paid their confirmation fee. A student who has opted to defer for a semester or a year cannot enroll in another institution while taking a deferred semester or year. This includes any online or community college classes not affiliated with Miami University. Doing so negates the deferral agreement and the student then becomes a transfer candidate if they wish to return to Miami the future. Deferred students are able to keep their first year merit scholarships intact and any admission to FSB, Nursing, honors programs, etc. 

You should make this decision as soon as possible before the start of the term. If you begin classes then choose not to return, you will need to complete the cancellation/withdrawal form for current students. 

Students who defer or delay their start to a later term will pay the rate in effect for the academic year in which they attend as a first-time Miami student. View the full Miami Tuition Promise Policy.

Email admission@MiamiOH.edu or ann.bader@MiamiOH.edu to request deferment.

If a first-year student wants to take classes at a regional campus, they need to cancel their Oxford admission and have the materials sent to either MUM or MUH. They must then complete the 16 hour credit requirement before they are able to relocate to Oxford. They would also lose their first year Oxford merit scholarship but FSB, Nursing, honors, etc. scholarships would remain.

Oxford upperclassmen

Your merit scholarship will remain intact, but you will need to contact the One Stop upon your return for reinstatement. Please be aware that this may also impact your tuition promise. If you have borrowed student loans, you need to be aware of exhausting grace periods. Refer to the Department of Education at studentaid.gov for more details. 

To request time off, you must complete the online withdrawal/cancellation application, even if you are not registered for courses this fall. Upon returning, you will need to complete a re-enrollment application

Application deadlines for re-enrollment are as follows:

  • Fall Semester re-enrollment - August 1
  • Winter Term re-enrollment - December 1
  • Spring Semester - January 10
  • Summer Term - April 15

International students are advised to submit re-enrollment requests 3-4 months before the beginning of the term of intended enrollment to allow sufficient time for visa processing. For additional questions, please contact International Student and Scholar Services at international@MiamiOH.edu.

Study abroad students

The withdrawal deadline for Fall 2020 programs has passed and you have been registered for MUDEC courses or for STY ABD. If you choose not to study abroad, please contact your Education Abroad Advisor as soon as possible (513-529-8600 or EducationAbroad@MiamiOH.edu). 

On-Campus Move-in

Why wasn’t this decision made before housing assignments and move-in times were announced?

This has been a time of immense change, first with the change in the academic year calendar and now a change in the move in schedule. We did not anticipate that COVID-19 infections would be spiking across the country and that hospitalizations would still be on the rise when we created the initial move-in plan. We are sorry for all of the disruption and inconvenience these changes have caused but like many universities, we are having to adapt our plans as things change. Most recently, we have also been concerned by the spread of the COVID-19 virus among college students in places like Ohio University, the University of South Carolina, the University of Washington, and at other universities. By pushing back the residence hall move-in date, we hope to first see a significant decline in the infection rate and allow students more time to decide if coming to campus and following the rules- like wearing face coverings- is something they can commit to doing.

I have already made plans to fly, rent a U-Haul, take time off work. Will Miami reimburse my non-refundable expenses? 

Miami will reimburse change fees for airfares affected by the change in the move-in date in the form of a credit to the student’s housing charge. In situations where a fully non-refundable ticket was purchased, the student will be permitted to move into the residence hall as originally scheduled. To request reimbursement consideration of airline change fees, please email the following information to CampusServicesCenter@MiamiOH.edu: student name, student unique ID, and attachment of receipt documenting the change fee. This amount will be applied to your student account as a credit to the housing charge. 

When will I get a new move-in time/date for the residence halls?

Students will receive an email the week of July 27 to inform them of their new move-in time. If that time doesn’t work, you will be able to request a different time through your housing account. You will also receive an updated assignment letter with all necessary details. 

What if I cannot adhere to my assigned move-in time/date?

You will receive a new housing assignment letter during the week of July 27. Refer to this for information regarding changes in move-in, etc.

How do I request to move in early?

Students will be able to use their online housing account to request early arrival. They can access information about that through MiamiOH.edu/housingcontract. Students will need to have an extraordinary reason to arrive prior to September 14.

Can I move my belongings into my room early? When can I do that?

If you would like to drop off your belongings and set up your room prior to your official move-in day, you can sign up for Pre-Move-In Days on the weekend of September 12 and 13. If you participate in Pre-Move-In Days, your card access will be temporarily turned on for you to complete the move. You will not be charged an additional fee. Please use the Early Drop Off of Belongings form to sign up. If you already completed the Pre Move-In form for August 8 or 9, you may no longer arrive on those days. You must submit another request if you wish to participate on September 12 or 13. Please only select one appointment slot. You will not be permitted to stay overnight while dropping off belongings. If you are traveling from a long distance and need to stay in Oxford overnight when dropping off your belongings, you can contact local Oxford hotels. Students who participate in Pre Move-In plan to return to campus to occupy their room on Sunday, September 20, and no guests will be permitted into the hall at that time to allow space for those who are moving in all of their belongings that day.

I am a sophomore and would rather live off-campus than in the halls this year. How do I get that exception?

The Two Year Residency policy has been restructured for the 20–21 academic year. Second year students may request to live off campus for the full year by submitting a Residency Requirement Exemption Form. If your plans change and you want to return for spring, you will be able to contact the Campus Services Center prior to Spring to make housing arrangements. If you will be away from Oxford only for fall, you may submit the Not Returning to Housing Next Semester form, instead.

I am a current student. If my roommate decides to enroll remotely or take the semester off, will I get another roommate? Will I be charged for a single room?

If your roommate does not return to campus housing and you want to keep your double as a single, you can contact Campus Services at CampusServicesCenter@MiamiOH.edu and request to pay an additional fee to hold your room as a single. Otherwise, there is a chance of getting a new roommate or being relocated to a consolidated space.

I’m a new student. I just received my housing assignment, but I am going to defer or take classes online for the fall. Will my assignment stay the same for spring semester?

Miami University will attempt, but cannot guarantee, to keep your fall housing assignment the same for spring semester. 

I am taking all my classes online. Can I still live in the residence halls? 

Yes. By doing so, you will continue to have access to all campus resources covered under the General Fee. No discount will be given for Tuition and Fees.

Will Miami Bound programs still take place as scheduled (Pre-Semester Program)?

Each program will be in touch with their participants with updated plans. Most will take place remotely, rather than taking place prior to our new move-in weekend, since students will be involved with their classes at that time.

Will people have their temperature taken before moving in?

Yes. On move-in day in September, TriHealth will be taking temperatures on site prior to anyone being permitted to enter the residence halls. Students (and any helpers they bring) should all take their temperatures and complete a symptom assessment before leaving their home on move-in day, and should delay their return if any member of their party has a fever of 100.4 or higher or any other symptoms of COVID-19.

Will hallways and bathrooms be disinfected immediately after move in?

Touch-points and restrooms will be disinfected at least once daily in all buildings while in use. Residence halls will be cleaned and disinfected prior to the beginning of move in and occurring daily beginning the first day of move-in.

Off-Campus Move-in

Can off-campus students come back to Oxford as scheduled? 

Students living off-campus are able to move into their apartment/house for the year, but are not required to do so if they are taking online only courses. Since there is no requirement to be in-person for the first five weeks of the semester, there is no need for a student to be in Oxford during that time period. However, this decision may impact your individual lease agreement. It is a decision each student and family needs to make for themselves. 

Beginning August 17, all offices on campus will be open and staffed. Limited dining options will be available as well as student support services such as Student Health Services, Student Counseling Service, Rinella Learning Center, Center for Career Exploration and Success, and the Miller Center for Student Disability Services. 

Will the Rec Center and other campus operations be open?

These and all other services will be available to students by August 17 when classes begin. Students will need to follow the modified protocols put in place for the safety of students, faculty, staff, and the community.

What is Miami doing to ensure off-campus students are following local guidelines?

Miami is working closely with the City of Oxford and the Butler Co. Health District on education and enforcement. All off-campus students are expected to abide by guidelines set out by the State of Ohio and the CDC, including limiting gatherings to those within your own residence, limiting gatherings to no more than 10 people, wearing face coverings, etc. Violators can be cited by the OPD and could also be held accountable under Miami’s Code of Student Conduct.

Courses and the Academic Calendar

I have opted to attend fully online. What changes do I need to make to my schedule?

If you choose to attend Miami remotely this fall, you may need to make changes to your schedule. Students will need to withdraw from in-person courses, and choose from the online offerings available. Some hybrid courses will also be able to accommodate students enrolled online. Course delivery mode displays on the course list in the ‘Delivery’ column. If provided by an academic department, additional information on delivery mode may be found under ‘show details - additional notes’ of a course section. Students should go to the faculty member directly if they have questions about a hybrid course, and if they do not hear from the faculty member, they can go to the department chair.

How can I tell if a course is on-campus, online, or hybrid? What is the difference between them?

Definitions of all course delivery models can be found on the eLearning website.

The searchable course list is the best source of information on the delivery model for each course section. The delivery model is listed under the ‘Delivery’ column. Course sections may also contain additional details regarding the delivery model under the ‘Show Details’ area.

Fully Online Courses

Fully asynchronous online means the instruction is offered via web technology and at a time and location of the student’s choice. Below is an example of how this would display on the course list. Note there are no meeting days/times associated with a fully asynchronous online course.

Section of the courses table showing Delivery is online

Fully synchronous online means the instruction is offered via web technology on specific days and times but at a location of the student’s choice. Below is an example of how this would display on the course list. Note there are specific meeting days/times associated with a fully synchronous online course and the student must be able to be online participating at those days/times. The delivery model may be listed as either ‘Online’ or ‘Interactive Video Dist Learn’.

Section of the courses table showing Delivery is online for a second course

Section of the courses table showing Delivery is Interactive Dist Learn

A blend of asynchronous/synchronous fully online means some work will be asynchronous (on a day/time of the student’s choosing) and some will be synchronous (at a specified day/time noted on the schedule). Below is an example of how this would display on the course list. Note there are some specific meeting days/times that the student must be able to be online and participating.

Section of the courses table showing Delivery is Hybrid

Hybrid Courses

Hybrid courses combine asynchronous/synchronous online learning with required face-to-face instruction for one or more class sessions.

Hybrid with asynchronous online learning means some of the course work will be asynchronous online (on a day/time of the student’s choosing) and some will be face to face in a classroom on specified days/times. Below is an example of how this would be displayed on the course list. Note there are no meeting days/times associated with the asynchronous online portion of the class but there are days/times and a classroom associated with the face to face portion of the class.

Section of the courses table showing Delivery is Hybrid for a second course

Hybrid with synchronous online learning means all of the coursework will be on specified days/time and some students will be in the classroom and socially distanced while others simultaneously participate online for each class session. This model requires all students be able to participate on the specified days/times AND each student will have one or more class sessions where they are physically present. 

Section of the courses table showing Delivery is Hybrid for a third course

On-Campus Courses

On-campus courses are delivered face to face with all of the class meetings held in a classroom on specified days/times. Below is an example of how this would be displayed on the course list. Note that on-campus courses may be web-assisted, which means there could be online activity associated with the course, but all class meetings will be held in a classroom on the specified days/times.

Section of the courses table showing Delivery is on-campus

Is fall semester break still cancelled? Will we still go to a remote environment at Thanksgiving for final examination?

There will be no fall break and students will not return to campus after Thanksgiving. Exams will be administered remotely during exam week as listed on the academic calendar.  

I would like to take all my courses remotely. What if a required course isn’t offered online?

Contact your academic advisor and course instructor to see if another possibility exists for completing the credit. You can find your academic advisor in your myMiami account under the Student tab.

If you choose to attend Miami remotely this fall, you may need to make changes to your schedule. Students will need to withdraw from in-person courses, and choose from the online offerings available. Some hybrid courses will also be able to accommodate students enrolled online. Students should go to the faculty member directly if they have questions about a hybrid course, and if they do not hear from the faculty member, they can go to the department chair.

I’m an undergraduate student but am enrolled in a graduate course. How will that work?

Just like other courses, the professor will deliver the course as hybrid until students arrive on September 21, 2020. If you remain remote, you will likely not be able to remain enrolled in the course.

Will internships/fieldwork/student teaching still be available? If not, what are my options for credit/completion?

Miami University offers a wide variety of experiential learning opportunities to its students (e.g. internships, fieldwork, clinical opportunities, student teaching opportunities, service learning, co-ops, etc.). Because the well-being of our students is of great concern, we have developed guidelines and other documents to assist students and their instructors/faculty mentors make informed and wise decisions related to face-to-face off-campus experiential learning opportunities during the COVID-19 pandemic.

Information related to credit and experiential learning that is required for graduation can also be found on the Off-Campus Experiential Learning Opportunities web page. Students may also consult with their site supervisor AND the instructor of the academic course (e.g. 340, X77, or other experiential courses). 

All of my courses were changed to online. Who do I contact to have my schedule changed to include hybrid and in-person courses?

You may contact your academic advisor directly. You can find their information in your myMiami account under the Student tab.

  1. Log in to your myMiami student portal and select the Student tab.
  2. Your advisor’s name, contact information, and academic department will display.

Your Academic Advisor is the person you should contact with any questions you have about your academic plan. Please note that family members and other authorized individuals are not able to view student advisor information when logged in to view the student’s record.

How do I find my academic advisor?

  1. Log in to your myMiami student portal and select the Student tab.
  2. Your advisor’s name, contact information, and academic department will display.

Your Academic Advisor is the person you should contact with any questions you have about your academic plan. Please note that family members and other authorized individuals are not able to view student advisor information when logged in to view the student’s record.

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Tuition, Fee, and Scholarship Adjustments

What discount will Miami provide based on my attendance choice?

If you choose to begin classes remotely on August 17 with a return to face-to-face classes on September 21, 2020, you will receive a $750 credit on your bill (pro-rated for students taking less than 12 credit hours). This credit acknowledges that you will not be on campus to participate in the student experience and will not be using University facilities until later in the semester. For students selecting this option, the credit will be applied to your student account within two weeks.

Your fall bill contains prorated housing and meal charges to reflect the new anticipated move-in the week of September 14 and the last week of finals, to be conducted remotely beginning December 2, 2020. This means you will be charged only for nine weeks of housing and meals instead of the normal 15 weeks.

If you choose to remain remote for the entire fall semester and are an in-state (Ohio) student, you will receive the $750 credit plus an additional $250 remote credit (both pro-rated for students taking less than 12 credit hours). This credit acknowledges that you will not be on-campus during the semester to participate in the student experience and will not be using University facilities such as the Rec Center, the Health Center, etc. For students selecting this option, the credit will be applied to your student account within two weeks.

If you choose to remain remote for the entire fall semester and are an out-of-state student, you will receive the $750 credit, an additional $250 remote credit, and a $1,000 out-of-state credit (all pro-rated for students taking less than 12 credit hours). This credit will be applied to your student account within two weeks.

All students must select one of the options by August 21, 2020. The selection is irrevocable. To make your selection, visit MiamiOH.edu/Attendance

 

If the fall semester is remote with a phased campus return, will my room and board fees be adjusted? 

Your fall bill will contain prorated housing and meal charges to reflect the new anticipated move-in the week of September 14 and the last week of finals, to be conducted remotely, beginning December 2, 2020. This means you will be charged only for nine weeks of housing and meals instead of the normal 15 weeks. 

If I go remote, will my financial aid or scholarships be adjusted?

In most cases no, but there may be some instances when we might need to adjust aid. If you plan to live at home with parents, please let us know by emailing the One Stop (OneStop@MiamiOH.edu) so that we can review your aid for any necessary changes. 

Will my scholarship stay the same, even if my room, board, or other fees are reduced?

Generally yes, your scholarship will remain the same unless the scholarship specifically covers room or board AND/OR the value of a scholarship exceeds the actual cost of attendance. In these circumstances, the scholarship will be reduced.

Will students attending the regional campus receive a reduction in their tuition and fees?

No.

I’m an international student and chose an exchange program in my country. What will my tuition and fees be?

As a Miami University student on an exchange program, you will pay Miami tuition and fees. However, you should be able to use your Miami scholarships (if applicable) on most exchange programs. Room and board will most likely be your responsibility and paid directly to the hosting university. For more information about your tuition and fees, please contact the One Stop at OneStop@MiamiOH.edu.

Will Aetna’s student health insurance premium be refunded if students take all online courses and do not live on campus? 

Aetna will not be issuing refunds if the student remains enrolled at Miami and has enrolled in the student health insurance. They will issue refunds if a student is not enrolled for any courses and takes a leave of absence.

Are there any plans to modify the health insurance requirement for international students taking classes remotely?

Global Initiatives will identify those International students who will be attending remotely and will waive the requirement of mandatory insurance for the Fall. They will forward a list to the bursar office and adjustments will be made. They will be charged at a prorated amount when they come in the Spring. Questions regarding International students and Health Insurance should be directed to Global Initiatives (513-529-8600).

When will adjusted bills come out?

Billing notifications were sent on Monday, July 27. At this time, the account reflected the prorated housing charges. Credits based on attendance will be posted to your student account within two weeks of choosing your attendance option. Accounts are adjusted real-time, therefore any future adjustments will be displayed on your Student Account as they occur.

I need a job to help pay for my tuition; can I return to campus for student employment if I have chosen to be a remote student? An online student?

Students who elect the fully remote option will not be able to work or live on campus.

Students who have online course schedules are permitted to begin or continue their student employment.  If these students need to return to campus to begin work, they will be permitted to move into their room early but the student must make a formal request by emailing MiamiOH.edu/housingcontract for this exception.

Where will my refund check be mailed?

We encourage you to set up direct deposit. Please visit MiamiOH.edu/redhawkrefundsfor more information.

However, if you do elect to receive a check, they will be sent as follows

  • Prior to September 21, 2020: checks will be sent to your home (permanent) mailing address
  • After September 21, 2020: for those students choosing the remote option, the checks will be sent to the home (permanent) address and for all others, the checks will be sent to the local address

Books

How do I get my books?

Books are purchased online via the Miami University Online Bookstore website. Students should have them shipped to their home address and bring them to campus upon returning. It is important to not fall behind in your coursework.

What if I purchased books and had them shipped to the bookstore or a local address? 

To view the status of your order, visit the Miami University Online Bookstore website and select the My Account head icon located at the top-right corner. After logging into your account, you can check the status of your order, buyback, or return. 

Once your books have shipped, you are unable to change the delivery address. If your order has not yet been shipped, please contact customer service by calling, chatting, or emailing and they will assist you in updating your order.

View more information on the Miami University Online Bookstore website.


Student Technology

I have connectivity or technology problems - lack of a laptop, lack of internet connectivity, or other issues.

Students not able to afford a laptop can contact the Student Success Center at 513-529-0007.

Where do I download all of my Miami software?

You can download the necessary software from Miami’s Software & Apps website.

What proctoring software will I need to install and what does it do?

For more information on this software please visit the Miami eLearning website.

How do I access my courses?

You can find information about how to use and access Canvas, our learning management system on the Access Canvas web page. In addition, classes may be presented via Zoom or Webex.

Will I need special equipment to attend classes remotely?

Your professors will tell you want you need, however, it helps to have a web camera and a headset or a quiet space to interact for class.

 


Faculty Technology

What technology will be made available to support remote learning?

Many enhancements and tools are available and in-process:

  • Zoom
  • Enhanced classrooms for hybrid instruction, including adding wireless microphones and camera integration to video conferencing capabilities.
  • Faculty specific instructional technology (see below)
  • Remote computer lab scheduling and access (see ADOT)
  • Soft phones
  • eLearning Digital Learning Environment (with some new tools coming soon)

Which classrooms have been upgraded with technology for hybrid instructions?

Your academic IT directory has a current and updated list for your college. We have made significant progress and are working hard to complete the upgrades, and are waiting on a small number of devices to finish out our last 60 rooms before August 17th.

View a listing of rooms and their upgrade status.

What will classrooms that have hybrid upgrades have in them?

Classrooms have had a wireless microphone and hardware that allows content displayed to the project to be shown via video conferencing software. Many classrooms already have a “ladybug” style document camera that can also act as a video camera for conferencing and instruction. Rooms are available for practice and testing. A separate communication will be sent out to faculty about this.

When will we have Zoom available?

We anticipate Zoom being available for use for classes by August 17th, and are working hard to make it available as early as possible.

Will Zoom be integrated into Canvas and Google?

Yes.

With Zoom available, will some classes still be using Webex? Can I use Webex instead of Zoom?

Yes, both Zoom and Webex will be available for campus.

What’s happening with Google Meet/Hangouts?

Google will disable the additional free features that were available in Meet over the summer. This will reduce the maximum size of Google Meet events to 100 attendees and will remove the ability to use automated captioning.

I need something specific to be able to teach remotely, how do I get it?

Talk to your academic IT director. Support from the deans and Provost has made some additional resources available to meet critical needs to enable remote instruction.

 


Masks, Quarantine, and Testing

What are the rules for wearing a mask? (i.e., outside to class, etc.)

More information about facial coverings can be found on the Healthy Together website. Facial coverings are required indoors in all university buildings and outside when it is difficult to maintain physical distancing, such as while entering and exiting buildings, to promote the health and safety of all members of the university community and as currently mandated by the State of Ohio. There may be university-approved exceptions to this requirement, such as when students are in their own residence hall room or when staff or faculty are alone in their office.

Anyone not wearing a face covering will not be permitted to attend classes in person and can be refused service in dining locations and campus offices.

Faculty or staff who cannot wear a facial covering due to medical or disability-related reasons should contact Human Resources. Students should contact the Miller Center for Student Disability Services at sds@MiamiOH.edu and Student Disability Services (Regionals) at regionalsds@MiamiOH.edu.

Will I be provided a mask when I move in? Where can I buy a Miami-branded mask?

Miami will provide one reusable, cloth face covering to each student, faculty, and staff member at the start of the fall term. On-campus students will pick theirs up when they move into their residence hall. Distribution plans for off-campus students, faculty, and staff will be announced by early August. Students should bring enough reusable face coverings along to campus to wear a new one every day between laundry days.

Miami-branded masks may also be purchased on redbubble.com. (Please note, this is not a Miami retailer. Masks are not sold at Brick & Ivy at this time.) 

If I begin classes on campus but either am sent home due to COVID-19 or am uncomfortable and want to return home, will I receive housing and fee reductions?

Students, who for health reasons must return home before the end of the semester, will receive a prorated refund of their room and meal swipes. Other requests for refunds will need to follow the normal university process found on the One Stop website.

What if I am asked to quarantine? 

More information about quarantine and isolation is available on the Healthy Together website. Students who can return to their home address to quarantine or isolate should do that. Otherwise, you will be moved to a campus space with a private bedroom and bathroom, and will need to remain in that space for at least 2 weeks. Since you cannot leave your room for any reason during that time, meals will be provided, as well as medical care, if needed. Faculty have been asked to be flexible, so you should be able to continue your courses remotely while in quarantine or isolation, if you are not too ill to participate.

Off-campus students should quarantine or isolate at their off-campus residence or home address. If that is not possible, there will be limited space available on campus for off-campus residents.

For quarantine and isolation to be effective, individuals may not leave their living space or spend time with others during that period of isolation. If there were to be a positive test with a student organization or other group, each member of that group would need to quarantine or isolate separately.

What is Miami’s process when a student has a positive test?

The student will immediately be required to isolate, either at their permanent address, off-campus residence, or designated on-campus isolation space. Contact tracing will be conducted in collaboration with the Butler County General Health District for the Oxford campus and appropriate local health departments for the Regional Campuses in the event a student, faculty, or staff member tests positive for COVID-19. Close contacts may be asked to quarantine or isolate for at least two weeks, and medical professionals will determine if testing is recommended.

Will there be any special requirements for students coming to campus from COVID hotspots?

We ask that all students limit their risk exposure for the two weeks prior to move in. Some international students will need to quarantine if they were in countries during the previous two weeks that the CDC has identified as requiring quarantine for entry into the U.S. As of July 23, Governor DeWine is asking people who have been in particular states to self-quarantine for 14 days, and we ask that students returning to their off-campus residences plan to comply with that order. Determinations for on campus housing will be announced as we get closer to our move in day.

Will students have access to services from Student Health and Student Counseling? 

Yes. Student Health Services (SHS) and Student Counseling Services (SCS) will continue to offer both face-to-face and tele-appointments to all eligible students. Students not physically residing in Ohio are not eligible for counseling services at SCS (due to state law), but SCS can assist those students with identifying appropriate care and those students can receive care from the HOPE Line at 855-249-5649.

What is GradGuard and will it cover medical withdrawals related to COVID?

GradGuard is an optional tuition insurance which families can enroll in. This insurance will cover costs related to lost tuition and fees in the event that the student has to withdraw due to medical reasons. View more information on the GradGuard website.


Major Events & Commencement

I graduated in May 2020. How can I get a diploma cover mailed to me?

May 2020 graduates will receive an email from the Alumni Office containing a link to the Diploma Cover Mailing Request Form where they can request a diploma cover be sent to them. We will begin mailing diploma covers this fall.

Why was the in-person December 2020 Commencement cancelled?

Since the campus will close prior to Thanksgiving and finals will be remote, we do not want to bring large groups of people back to Oxford in mid-December after they were traveling throughout the country. It would also be a financial burden for many to return at that time for the ceremony only.

Will there be a program made and sent to me (such as the one that would have been given out at the in-person ceremony)?

We are working on producing a May 2020 Commencement Program listing May 2020 graduates. We plan to have a December 2020 Commencement Program as well — available for viewing and download from the commencement website.