Customer Services Coordinator Dining

HR-Functional Job Titles

Food Service Supervisor
Customer Service Coordinator

Department Job Titles

Assistant Bakery Manager
Assistant Banquet Manager
Assistant Dining Services Manager
Assistant Dining Manager
Customer Service Coordinator (Food Service)
Assistant Manager of Dock Operations

Requirement

Performance Evaluation: Current, satisfactory (annually)

Approved Learning Opportunities

Academic Courses

Our list of academic courses is approved for all job enrichment participants in any curriculum. If you complete similar courses, of similar title, at other institutions, we can review them for possible approval.

Below you can find additional, curriculum-specific academic courses that we have approved.

Additional Courses

KNH 101: Introduction to Food Science: 24 points
KNH 102: Fundamentals of Nutrition: 24 points
KNH 201: Meal Management: 24 points
KNH 305: Introduction to Food Systems Management: 24 points
KNH 307: Food Systems Operations: 24 points

American Culinary Federation

Our list of American Culinary Federation Courses is approved for job enrichment participants in this curriculum.

American Management Association Self-Study Courses

Our list of American Management Association Courses is approved for job enrichment participants in this curriculum.

Association of International Bakers

Food Safety for Warehousing and Distribution: 120 points
Food Science and Technology: 240 points
Food Supply for Warehousing and Distribution: 120 points
Int Science of Baking Module 1-Foundations: 120 points (Bakery only)
Int Science of Baking Module 2-Technology: 112 points (Bakery only)
Int Science of Baking Module 3-Breads and Rolls: 104 points (Bakery only)
Int Science of Baking Module 4-Cakes and Sweet Goods: 88 points (Bakery only)
Retail Baking: 136 points (Bakery only)

CE Direct

Accountability in the Food Service Department (RD62): 12 points
Alternative and Integrative Nutrition (RD64): 12 points
Beetroot Juice and Dietary Nitrates (RD150): 1 point
Cancer Risk Reduction (through diet) (RD66): 10 points
Carbohydrate Requirements for Exercise (RD04): 2 points
Celiac Disease Demands a Lifelong Gluten-Free Diet (RD386-60): 1 point
Childhood and Adolescent Nutrition (RD69): 8 points
Cultural Competency (RD05): 3 points
Dietary Fiber and Cholesterol Reduction (RD06): 2 points
Dietetic Diversity (RD76): 8 points
Enhancing Productivity in Foodservice (RD79): 6 points
Fats, Fatty Acids and Their Role in Health and Disease (RD23): 1 point
Food Gone Bad CE459): 1 point
Food Purchasing (RD84): 5 points
Food Safety and Protection (RD81): 6 points
Foodservice Cost Containment (RD82): 6 points
Foodservice Productivity (RD83): 5 points
Functional Foods, Part 1 (RD85): 10 points
Functional Foods, Part 2 (RD86): 12 points
Gluten-free Ancient Grains (RD184): 1 point
Gluten-Free Labeling (RD60206): 1.5 points
Green Tea New Benefits (RD10): 3 points
Implementing HACCP (RD92): 6 points
In Case of Emergency: Serving During a Disaster (RD46): 1 point
Irritable Bowel Syndrome (RD60229): 1.5 points
Keep It Clean Hand Hygiene (RD568): 1 point
Lactose Intolerance (RD183): 1 point
Liquid Nutrition for the Athlete (RD13): 2 points
Monosodium Glutamate (RD42): 1 points
Norovirus:The Leading Cause of Acute Gastroenteritis in the U.S. (RD453): 1 point
Nondiet Weight Management (RD97): 7 points
Nutrition and Immunity: Immune Components and Nutrients (RD99): 12 points
Nutrition for Young Athletes (RD105): 10 points
Nutrition Quackery (RD112): 8 points
Nutritional Care of Diabetes (RD116): 10 points
Omega-3 Fatty Acids From Walnuts (RD51): 3 points
Optimal Nutrition for Athletes (RD138): 1 point
Pediatric Food Allergies (RD164): 1 point
CE Direct: Personnel Development: 5 points
CE Direct: Personnel Management (AI2): 6 points
Phytochemicals: Their Role in Health Maintenance (RD26): 1.5 points
Probiotics and Prebiotics (RD03): 1 point
Selecting Food Service Equipment (RD125): 6 points
Stalking the "Silent Killer" Dash Diet (RD17): 2 points
Sustainability, Nutrition, and Health (RD53): 4 points
The Future of Foods (RD157): 9 points
The Vegetarian or Vegan Teen (RD317-60): 1 point
Understanding and Preventing Foodborne Illness (RD19): 2 points
Using Protein to Maximize Athletic Performance (RD152): 1 point
Vegetarian Nutrition (RD132): 8 points
Vitamins as Antioxidants in Preventative Medicine (RD25): 1 point
Weight Management: Facts Not Fad (RD585): 1 point

Custodial Management Institute

Custodial Technician Handbook Basic: 125 points
Custodial Technician Handbook Advanced: 125 points

Educational Institute

Hospitality Industry Financial Accounting: 24 points
Hospitality Today: An Introduction: 24 points
Leadership and Management in the Hospitality Industry: 24 points
Planning and Controlling for Food and Beverage Operations: 24 points
Managing Service in Food and Beverage Operations: 24 points
Marketing in the Hospitality Industry: 24 points
Revenue Management: Maximizing Revenue in Hospitality Operations: 24 points
Security and Loss Prevention Management: 24 points
Supervision in the Hospitality Industry: 24 points

HELM

Food Allergies and Intolerances: 15 points
In Defense of Food: 10 points

Individual Development Workshops

Individual Development Workshops are designed to all faculty and staff at all levels within the University who are interested in developing skills for professional growth. Registration is required for participation.

Please check our calendar often, as sessions are added frequently. Please note in order to receive credit for these workshops, participants are expected to be present for the entire duration.

Non-Academic, University-Sponsored Learning Opportunities

The non-academic, university-sponsored learning opportunities can change from year to year. As a result, the points you can earn from completing them may vary. Please contact your Job Enrichment Administrator for the points awarded for each of the following.

The list of Non-academic, University-sponsored learning opportunities is approved for job enrichment participants in this curriculum.

NRAEF

Food Management Professional Certification Course: 20 points

Skillport

Skillport offers extensive online learning opportunities, sponsored by Human Resources Staff Development.

TPC Courses

Universal Class

Universal Class is an online learning program offered through Lane Public library and other local public libraries. This program provides a diverse offering of intellectually stimulating courses for people interested in the lifelong pursuit of knowledge for either personal or professional reasons. Contact your JEP Administrator with course questions and possible approved courses.