Latest phishing scam impersonates Geek Squad

Miami’s Information Security Office has received reports that a new scam email has been making the rounds, and it has a very specific motive; to get your money.

The sender claims to be from the Best Buy Geek Squad, and the message informs recipients that they are subscribed to the Geek Squad service for $300 - $400. It also states that if you feel this is wrong to call a phone number, where they will then attempt to get money from you. An example of the note is shown below.

Email from Best Buy Geek Squad claiming the recipient owes money for their service subscription

The information security team is aware of this scam. Please be aware: Do not respond to this message and do not call the phone number.

There are several “tells” that can indicate a phishing attempt:

  1. The sender’s email is from a variety of random Gmail accounts.
  2. Obvious grammatical and capitalization mistakes.

Remember: If you receive an email that looks suspicious, it’s better to be safe than sorry - Miami users should forward the message to, and the information security team will tell you whether it’s legitimate or a fraud.