Welcome (back) to Miami from all of IT Services! (Student Edition!)

We have quite a few important activities happening this academic year – new systems, new strategies, and new faces. Not to mention some of the same: the same stellar service options, the same commitment to excellence, and the same high-quality technology tools that help make learning and working possible at Miami. 

Before the school year starts in earnest, we wanted to take some time to highlight just a few of those top initiatives and priorities that we are focused on in the 2023-2024 period.

And who better to help us do that than David Seidl, Chief Information Officer and VP of IT Services?

Now, for a bit more detail…

Information Security still a top priority

This past year saw a lot of change in the information security landscape, not only at Miami but throughout the higher education sector. And as that landscape continues to change, our Information Security Office adapts with it.

One of our most important activities is making sure that cybersecurity awareness is at an all-time high at Miami. Do you know how to identify a scam or phishing email? Do you know who to forward those emails to if you get any? Do you use a password manager? These are all great places to start for having a good cybersecurity mindset.

Here’s a free tip right now: Make sure you have two Duo devices enrolled. That way, if you lose access to your primary device, you’ll be able to get into your account. (If you have a hard time, though, just call IT Help! We’ll figure it out with you!)

Google Workspace is changing

You have probably heard by now that in the spring of 2024, restrictions from Google will take effect, meaning that faculty, staff, and students will need to be paying attention to how much storage they are using in their Google Drives. As an institution, we are working hard to share the impact. The good news is that the majority of faculty, staff, and students (99.2 percent, in fact) will not be impacted by these restrictions – but please be aware of the quotas and make sure you’re managing your data effectively! Students get 500 GB of Google Drive space. Tips and tricks for managing your Google data can be found on our website.

A list of quotas based on your role at the university can be found on our informative website, as well as a list of instructions for moving your data out of your Miami Google account. We appreciate everyone’s patience and support as we work to get within the restrictions placed on us – and many, many other higher education institutions around the country – by Google.

Same great service

Among all these changes, though, we are still committed to providing helpful, timely, and consistent technology support through IT Help. IT Services was named a Top 100 Best Place to Work for the second year in a row, we have a Top 100 CISO, and we helped support the work done by CIO 100 award recipients for the last couple of years.

Remember, if you have any questions or need assistance, please don’t hesitate to call us at 513-529-7900 or initiate a live chat session (with a real person!) at We’re here to help!

Come visit us!

For the next couple of weeks, IT Services will be out and about on campus (Oxford, Hamilton, and Middletown!) getting ready for the return of students and faculty. As part of our continuing mission of keeping the campus up to date on technology news, helpful tools, and Miami-specific information, we think it’s important to have a physical presence at start-of-semester events.

If you see us around, feel free to stop by and say hello! 

Thursday, August 31, 2023

Rainbow Reception

Armstrong Student Center

6 to 8 p.m.

Sunday, September 3, 2023


Academic Quad

11 a.m. to 2 p.m.

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Wires in the data center