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Technical Support

If you have an immediate support need, please contact the IT Help support desk by phone or live chat. You can also review the IT Knowledge Base or check the current status of university systems.

Using Video in Canvas

You may be asked to record and/or upload a video for an assignment in some classes. You can use the My Media area of Canvas in this course to upload, store, and publish your videos. Access My Media from the left-hand navigation in the course.

Adding Media to "My Media"

You will first use the My Media area to upload, record, and organize your videos, much like YouTube. This area is specific to your user account, so this is a collection of all videos you have uploaded to My Media.

Use the Add New button to add videos from your desktop, YouTube, or to start a screen or webcam recording.

Adding a "My Media" Item to Course Assignments/Discussions

When assigned, you will add videos from My Media to course discussion boards (or assignments).

In the text editor in your reply/submission, you will use the plug icon for external tools. Click the icon and select Embed Kaltura Media.

You will then be able to select a video that you already made, or begin the process of adding a new one.

Using Kaltura Personal Capture to Record

You can record your screen, webcam, or both using the Personal Capture options within My Media.

  1. Go to Add New > Personal Capture.
  2. Choose your operating system and download the Kaltura Capture Desktop Recorder.
  3. Now, when you choose Add New > Personal Capture, the recorder will initiate.
  4. To get started with settings and recordings, you can visit Kaltura's learning center.
If you experience difficulty with these installation steps, please contact IT Help.

Get IT Help

If you have an immediate support need, please contact the IT Help support desk. You can reach IT by phone or live chat, or check the status of university systems.