Learn more. Canvas.

Frequently Asked Questions

Getting Started

Q:  How do I add content to my course?

A:  When you engage the Rich Content Editor to edit a page or area in Canvas, you will see the Insert Content into the Page options. Click on the Files tab and upload your new file.  You will use the Rich Content Editor for the following feature: Announcement, Assignments, Discussions, Pages, Quizzes, and Syllabus. View the Canvas Guides on How to add files to Canvas and Rich Content Editor to learn more.  You can also watch the Canvas Video on Adding Course Content.

Q:  I am teaching multiple sections of the same course. Is there a way to merge these sections into one Canvas course site?

A:  Yes, we can merge multiple sections of the same course into one combined course site in Canvas. To learn more about merging multiple sections, view this Canvas Guide on Cross-Listing sections.  Since Canvas permits varied due dates for Assignments, you can specify the due dates for the different sections of your course.  To learn more about various due dates, view the Differentiated Assignments guide.

If you plan to cross list your courses, you will need to do this at the beginning of the semester.  Do not cross-list or de cross-list courses once the course has been published.  If you do, you could lose students grades and/or course statistics.

Q:  How do I view my course as a Student?

A:  Click the Settings link in your course menu; the Student View button is at the top right corner of the page.  View the Student View Canvas Guide to learn more.

Q:  Can I copy content from a previous Canvas course into a new one?

A:  Yes, you can copy an entire course or selective content into a new course site. Here is how: How do I import content from another Canvas course?  You can also watch this video on the Canvas Import Tool.  Warning:  Canvas will only save one Syllabus page.  If you plan to copy content from multiple courses into one single course, make sure the last course you copy has the preferred Syllabus.

Q:  How do I add participants to my course?

A:  Students will be enrolled automatically based on the Registrar database.  You can manually add users to your course through the People tab.  To learn more, view the Canvas Guide on Adding users to my course.

Q:  How do I remove participants from my course?

A:  You will not be able to remove users from within the Canvas course management system.  You can Conclude a students enrollments within your Canvas Course.  View this Canvas Guide on Concluding Enrollment to learn more.

Q:  How do I take Attendance in Canvas?

A:  Currently Canvas offers an instructor only tool called Roll Call. Keep in mind; the attendance tool will only calculate grades in the Gradebook out of the total number of days roll has been taken.


Q:  How do I allow extra attempts on a published quiz?

A:  You can give an extra attempt to an individual student, several students, or an entire class. To grant an extra attempt to an individual student, you'll need to access Student Quiz Results. To give extra attempts to an individual student or multiple students, you'll want to Moderate the Quiz. For step-by-step instructions on both processes, view the Once I publish my Quiz, how can I give my students extra attempts guide.

Q:  How do I allow extra time on a timed quiz?

A:  If you have set a time limit on your quiz, you can grant access for extra time. The maximum time you can extend a current attempt is 24 hours. For step-by-step instructions, view the Once I publish a timed quiz, how can I give my students extra time guide.


Q:  How do I send a message/email in Canvas?

A:  Conversations is the messaging tool used instead of email to communicate with an instructor, a group, an individual student, or a group of students. You can communicate with other people in your course at any time. To learn more about how to use Conversations in Canvas, view the Conversations guide or the Communications Overview video.

Q:  How do I send an announcement?  And, how are my students notified of new announcements?

A:  To make an announcement, select the blue “Make an announcement” button.  Create your announcement using the Rich Content Editor.  You can type in text, addlinks to other pages in your course, upload files and images, as well as add attachments.  View the How do I make an Announcement in my course? Canvas Guide to learn more.

Q:  How are my students notified of announcements?

A:  Announcements post to two areas in Canvas: the Global Activity Stream in the User Dashboard and the "Announcements" area of your site. Users can also enabled notifications for announcements.  Important: Announcements are not automatically emailed to your students. Students must have their "Announcements" notification preferences turned on. For more information, please see Set Notification Preferences.  

View the How do I view Announcements as a student? Canvas Guide to learn more.

Q: Can I change my Notification Preferences?

A:  With Canvas you can easily change your Notification Preferences under the Settings tab. Follow this step-by-step guide How do I set my Notification Preferences. You can also view the default Notification settings HERE.  Canvas has also provided a video explanation of the Notification Preferences.


Q:  Can I use Canvas on a Mobile Device?

A:  Canvas has a free mobile app that shares many of the same features of the web version. Note that functions vary from phone to tablet versions, and Android to iOS devices. Versions of the mobile apps for all devices are updated regularly.

To download the Canvas by Instructure app for iOS devices, go to the iTunes App Store.  To download the Canvas by Instructure app for Android devices, go to the Google Play Store.  Once you download the Canvas app, you will be prompted to enter Miami University and then your Miami credentials.

Q:  Can I receive Canvas notifications through my cell phone?

A:  With Canvas you can easily set up your cell phone to receive notifications. Follow this step-by-step guide to add your cell phone number to Canvas to receive texts.


Q:  How do I setup my gradebook in Canvas?

A:  Columns in the gradebook are created automatically based on the graded activities and assignment groups that you create within the Assignments area of your course.  Assignments in Canvas is defined in a broader spectrum to include all graded activities to be completed by students.  An assignment should be created for each activity submitted online or in the classroom, as well as graded online discussions or assessments.

By default the gradebook calculates grades by points.  Faculty who use weighted percentages for final grade calculations will need to create Assignment groups and then organize those assignments under those groups for proper grade calculations.  

It is imperative for faculty to communicate with their students how they intend to use the gradebook in relation to the final course grade.  Students should be encouraged to calculate their own grades based on the course syllabus.  Faculty can also hide the totals from students in the student grade view.

Q:  How do I set a Grading Scheme in my course?

A:  A course Grading Scheme must be enabled to publish letter grades to Banner at the end of the semester. You can create your own scheme or enable an existing grading scheme for your course by going to your Course Settings and checking the 'Enable course grading scheme' box. Once you check this box a new link below that will show up labeled View Grading Scheme. There you can click 'Select another scheme' and you can pick or design your own. View the How do I enable a grading scheme for my course guide for step-by-step instructions.

Q:  How do I submit my grades to Banner from the Canvas Gradebook?

A:  To submit grades to Banner, you will click the Send Grades to Banner link in the left navigation.  Watch this video tutorial to learn more.