What Matters Most: A Guide for My Support and Care

The What Matters Most Guide is a tool for gathering and organizing information to guide the delivery of person-centered care at home. 


The What Matters Most (WMM) project was funded by the Ohio Department of Aging (ODA) with the goal of developing a tool for the PASSPORT program, Ohio’s over-60 Medicaid home- and community-based (HCBS) waiver program. ODA is committed to delivering person-centered vs. agency centered care and the WMM tool was developed as a practice tool to promote preference-based person-centered care. In developing What Matters Most, we collaborated with two Area Agencies on Aging (AAA7 in rural Southeastern Ohio and Western Reserve Area Agency on Aging in urban northeastern Ohio.)