FAQ's

Parents Corner

How do I track a lost letter from home?

You may contact the Resident Director of your hall or Mail and Package Services at (513) 529-9221

How does Miami handle delivery of medications?

All medication will have to be sent to SHS Pharmacy from the students shipping pharmacy (Humana, Anthem, etc.). I will be unable to accept medications the student brings in due to potential adulteration & storage issues. You post the pharmacy phone # 513-529-3016 if they would like additional information.

When is mail delivered to the Resident Hall mailboxes?

Mail is delivered to the residence hall mailboxes by RAs by 8:00 p.m., weekdays only.

What happens to my mail during break periods?

During winter break and term, mail is forwarded to your home address.

General

What forms of payment do you accept at the Post Office?

Credit card, cash, MUlaa and personal check.

Is the Post Office open on Saturday?

No, the USPS located in Shriver is closed on Saturday.

Resident Services

What if I forgot my mailbox combination code?

Check with your Resident Director.

Can my friend pick up my packages for me?

You may give your friend your locker code.

What if I lose or delete my locker codes?

You will need to contact the Pickup Window staff during regular business hours.

What if my package is too large to carry?

Delivery Service is available for a fee.

How do I change my address to off-campus if I move mid-year?

You will need to update your local address in banner and stop by the Pickup Window to request forwarding of mail to your new address.

Administrative and Departmental Services

How do I replace barcode slips?

Check the Outgoing Mail page for more details

Can I call for a Mail pickup?

Call 529-9221 for special requests.