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FAQs

Who is eligible to receive services at Student Health Services (SHS)?

Any Oxford or regional campus Miami student who is registered for at least one class. You do not need to purchase the student health insurance plan to be seen at SHS.

Do I need an appointment?

SHS does operate by appointment. The best way to schedule an appointment with SHS is to call the clinic at 513-529-3000, option 1.

What do I need to bring with me to my appointment?

You will need to bring a legal photo ID, which would include a valid driver’s license, passport, or state issued photo ID. We can only accept a Miami ID if it includes your full given name at birth as well as your date of birth.

You will also need to bring a physical current medical insurance card OR a printed photo of the front and back of your current medical insurance card. A physical copy is needed to scan into the TriHealth medical record to verify eligibility for service and ensure proper billing.

Where can I park for my appointment?

You can park in the South Parking Garage (501 S. Campus Avenue). On the first floor near the exit, there are five reserved spots for Health Services patients, but you can park in any spot in the garage. Bring your ticket with you at the time of your appointment for validation to exit the garage for no fee.

Will the UHCSR student health insurance cover charges at Student Health Services?

Yes. The student health insurance will cover routine charges for services at SHS-the standard medical care provided for illness or injury after the deductible is met. There is some coverage for wellness services.

More information about the student health insurance coverage is provided at StudentCenter.uhcsr.com/MiamiOH. You can also email MUInsuranceAdvocate@UHCSR.com

Will my own medical insurance cover charges at Student Health Services?

Maybe. If you do not use the UHCSR student health insurance, you should call your insurance company to verify that TriHealth at Miami University is a covered provider.

Is there a difference in service provided for students who have the student health insurance versus students who do not?

No. The care provided for eligible students is the same regardless of their insurance coverage.

If I am treated at SHS will my parents be notified? Can my parents get a copy of my SHS charges?

If you are over 18 years, we must have your written permission to release any of your medical records, including billing statements. See Medical Records for more information.

If the situation is serious and you are in the company of the clinician, you can give verbal permission for your parents to be contacted. Otherwise, the visits are part of your medical record and remain confidential. The same applies to conversations with the clinician about your treatment-your permission is required for such information to be released.

What services at Student Health Services are covered by the UHCSR student health insurance plan?

Coverage for visits to Student Health Services under the UnitedHealthcare Student Resources (UHCSR) student health insurance plan depends on your specific policy and provider network. Review your plan’s Summary of Benefits or contact UHCSR directly to confirm which services are covered.

Is there a pharmacy on campus?

No. Students are encouraged to fill their prescriptions at one of the local pharmacies in Oxford listed below.

  • CVS: 123 W Spring St., 513-523-6378
  • Kroger: 300 S Locust St., 513-523-7323
  • Walmart: 5720 College Corner Pike, 513-524-3744

Where do I go when Student Health Services is closed and I need medical treatment?

What if I lost or need a MyChart code?

If you need a MyChart code to set up your account or have lost your code, contact Student Health Services at 513-529-3000 for help.

Student Health Services

Hours of Operation

Academic School Year Hours

  • Monday-Friday, 8 a.m.-6 p.m.
  • Saturday, 9 a.m.-4 p.m.
  • Closed when the university is closed.

Summer Hours

  • Monday-Friday, 9 a.m.-4 p.m.
  • Closed when the university is closed.