Miami University Dining Services serves over 20,000 undergraduate and graduate students, staff and faculty on Oxford’s and the regional campuses. We are proud to have well over 12,000 meal plan holders and are committed to providing them the highest level of quality and service.
Frequently Asked Questions
We know the start of each semester can be stressful, and you may have questions about maximizing your meal plan or general eating on campus. Check out our Frequently Asked Questions catered to both the student and parent audiences.
Fall 2024 Update
Miami recently switched dining service providers and we are learning what has been working and not working and making adjustments. Chartwells and Miami University are committed to providing a wonderful food service experience as we continue to get better each day.
We’re still learning which menu items are most popular this semester. Sometimes, it might seem like we’re out of certain dishes during busy times, but we’re constantly replenishing food and have started posting signs so you know more food is coming. If your favorite item is missing, check back in a few minutes or explore other stations!
We've heard you! Some popular menu items from last year were missed, so we’re working to bring back student favorites at various locations soon.
We want to hear from you! If something’s not right, talk to a manager in the dining hall or send feedback through the online form or via email to dining@MiamiOH.edu. Include details like the time, date, and location to help us address concerns quickly.
Like many in the hospitality industry, we’re working to hire more staff and are constantly training our current team to improve your dining experience. We're also making sure there’s more management available during busy times to keep things running smoothly.
Student FAQs
Bell Tower offers meal swipe options! You can order ahead on the Grubhub app or at a kiosk inside Bell. Plus, pick up a select Sprig & Sprout entrée, piece of fruit or bag of select Frito-Lay chips, and Miami bottled water for one meal swipe in all the markets on campus! The items will be marked with a green sticker in the Meals To Go program. Scoreboard and MacCracken also offer various meal swipe options.
We have many options on campus, and continue to add more regularly! In addition to a variety of menu items across our dining locations, we have a vegan item paired with our entree item of the meal in each commons location.
Absolutely! Please start by viewing our Dining Accommodations pages. There you will learn about our policies and our procedure for processing dining accommodation requests. We also encourage you to contact our registered dietitians to discuss how we can provide for your needs on campus.
Our Dine on Campus page offers the ability to look at menus of all locations on campus.
Yes. Detailed nutritional information about menu items are always available on our Dine on Campus page.
Yes. The dining locations are a great place for students to work. Competitive wages, flexible hours, and the opportunity for individual growth and development while working in a team environment are a few of the perks. Locations are convenient for classes and work schedules are individually created around class and study time. Apply online today!
Food is replenished regularly during operating hours of each dining location, and we continue to ensure that food is replenished even for someone who arrives just before we close. Every effort is made to have fresh food, and minimize waste while avoiding gaps in service for food preparation. Each day our managers review production and demand levels to make sure we are accurately forecasting and preparing all of our menu items. During peak times at commons locations, you might find us in the middle of refilling a particular item, but this should never take more than a few moments.
We want to hear from you! We welcome your input and encourage you to use our online Feedback Page. Managers are also available in all locations to answer questions. Additionally, we have formed a Student Dining Committee, consisting of Dining Administration, representatives from the Associated Student Government and Residence Hall Association, as well as additional students. This group meets regularly during each semester to discuss dining and meal plans on campus.
Parent FAQs
Dining Dollars can be used for any dining purchase on campus. This includes all dining locations and markets. Swipes can be used at all of the following locations:
- Martin Dining Commons
- Maplestreet Dining Commons
- Western Dining Commons
- Garden Commons
- Bell Tower
- Pulse Cafe (Meals to Go Items Only)
- Market Street at MacCracken (Meals to Go Items Only)
- Emporium Market (Meals to Go Items Only)
- Scoreboard Market (Meals to Go Items Only)
- King Cafe (Meals to Go Items Only)
- Greystone Market (Meals to Go Items Only)
Bell Tower offers meal swipe options! Your student can order ahead on the Grubhub app or at a kiosk inside Bell. Plus, pick up a select Sprig & Sprout entrée, piece of fruit or bag of select Frito-Lay chips, and Miami bottled water for one meal swipe in all the markets on campus! The items will be marked with a green sticker in the Meals To Go program. Scoreboard and MacCracken also offer various meal swipe options.
Most dining commons open at 7:30 a.m. Monday through Friday for breakfast as an all-you-care-to-eat location and are no more than a ten minute walk from residence halls. Other available options include Scoreboard Market, Market Street at MacCracken, Bell Tower, Starbucks, Pulley Diner, Panera Bread, Pulse Cafe, and Dividends. These locations accept Dining Dollars and credit/debit cards.
Students can still enter the dining commons using Dining Dollars or credit/debit cards. Except for the Diplomat Premium and Diplomat Express meal plans, all other meal plans include a bonus week's worth of meal swipes that can be used at any time during the semester.
As is common with the start of every semester, it takes a couple of weeks for the student dining habits and academic schedules to settle into a pattern. As these patterns develop the dining locations adjust to the demand. Please know that the lines do move along quickly as we scan in 10 guests per minute during our peak hours serving approximately 500 guests per hour.
Our Dine on Campus page offers the ability to look at menus of all locations on campus.
Similar recipes and ingredients are used for all dining commons across campus. Each dining commons differs in the layout and number of stations. For example, Maplestreet Commons has an allergen station called Delicious Without, that serves a menu that is made without the top nine allergens, and Western Commons also has a Delicious Without station. Both of the Delicious Without stations are accommodating to diets that avoid gluten.
There are several "available upon request" items available at every dining commons, every day. Students can ask a staff member onsite for all of the available options. "Available upon request" items include avoiding-gluten options, soy milk, and much more.
Essentially one meal swipe gains you access into a dining commons for an all-you-care-to-eat meal, a meal at Bell Tower, or any of the Meals To Go participating locations. Dining Dollars can be used everywhere on campus for food purchases.
On the MyMiami parent/family portal, you can review the Meal Plan Transaction ledger to see Dining Dollars and meal swipe usage.
Miami Dining Services offers flexible schedules that enable academic priority. We also offer the highest wages on campus starting at $14/hour. There are advancement opportunities and management training available. For more information, visit our Join Our Team page.
Dining Services
401 E. High St.
Oxford, OH 45056
dining@MiamiOH.edu