Frequently Asked Questions

Our registered dietitians are available to meet, discuss, and provide suggestions for dietary needs related to a medical condition.

Our registered dietitians are happy to assist in providing carbohydrate counts for favorite foods and/or assist you in accessing our online nutritional database.

We do not have dedicated Halal facilities on our campus. We can however provide Halal-friendly foods embracing the basic principles of Halal, including Halal meats, no pork, and no alcohol. Our convenience markets carry a limited supply of Halal foods which you can purchase with your meal plan to supplement your daily food needs.

We do not have dedicated Kosher food preparation facilities on our campus. Our convenience markets carry a limited supply of Kosher foods which you can purchase with your meal plan to supplement your daily food needs.

Students needing to avoid gluten should visit one of the two Delicious Without (DWO) locations in Maplestreet Dining Commons and Western Dining Commons, or Patio Grill, attached to Garden Dining Commons, where all food avoids the top nine allergens and gluten.

At Delicious Without, we have enhanced cleaning protocols to remove any elements of gluten on dining prep, cook, and service surfaces. Additionally we have recently implemented gluten identification tests regularly in preparation areas, and are using dedicated purple smallwares to prevent cross-contamination.

Pre-packaged gluten-free bread, buns, and pasta are now available upon request at all stations and retail operations, with dedicated shelf space for many prepackaged gluten-free items at Market Street at MacCracken. Highly visible gluten-free signage has been installed to identify these areas. Red Plate Foods products, that are pre-packed and free from the top nine allergens and gluten are available upon request in our dining commons.

All dining employees receive allergen education and training, with Delicious Without staff receiving additional training on the top nine allergens. Please reach out if you have any questions in navigating through the menu offerings.

Our dietitians are conducting walkthroughs, having conversations with students, and providing personal contact information for ongoing assistance. Please contact a dietitian to make arrangements.

Students with allergens are encouraged to register through the Miller Center to facilitate special arrangements for meals and specific food requests in dining and retail locations. It is imperative to register so we can accommodate your specific dietary needs.

Regular feedback sessions, daily operational audits, and weekly discussions with staff help ensure that student concerns are addressed promptly and effectively.

The delivery fee is $3.49. Since the delivery fee is not for a food item, Dining Dollars cannot be used and students will need to pay via MUlaa or a credit/debit card on their Grubhub app.

Robot delivery is powered through Grubhub! To see what on-campus locations offer robot delivery, make sure you are connected to your campus in the Grubhub app. On the homepage, you will see that some restaurants have a label that says “Offers Robot Delivery.”

To connect to your campus, go to Account, then Campus Dining. Select Miami University from the menu and follow the prompts.

The robots drive autonomously, using a combination of computer vision and GPS to pinpoint their exact location to the nearest inch.

The robot travels safely at 4 mph.

The robots deliver all over campus. For a full list, check the Grubhub app.

We aim for 99% autonomous operation. The robots can be monitored remotely by a human who can take control at any time, if needed. There is a staff member on campus to make sure the robots are running effectively.

The robots keep your food safe and protected, but do not provide heating or cooling. These robots are also equipped with cup holders and dividers to make sure that nothing is spilled on its way to you.

Starship is an American company headquartered in San Francisco. The robots are manufactured in Europe.

The robots have many theft prevention measures to prevent this from happening. Sirens if it is picked up, tracking to the nearest inch, a securely locked lid, and cameras that can record.

Starship’s robots are safe, green, and 100% electric.

It’s when you trade one meal swipe for a preset meal combo (entrée, side, and drink) at select retail locations.

Check in the Grubhub app when placing an order. If there is a meal swipe equivalency option, a meal swipe menu will pop up.

No. These are Dining Dollars-only locations.

You can still eat anywhere by using Dining Dollars or paying with a credit/debit card.

Look for the green Sprig & Sprout sticker at market locations, or ask a staff member.

Yes — if you’re living off campus, in Heritage Commons, or attending a regional campus, you can purchase the Miami Express Meal Plan, which is an all-Dining-Dollar plan. It works like a declining balance and can be used at any dining location. When used at a buffet, the door price applies. Dining Dollars roll over each semester as long as you’re enrolled.

On-campus first- and second-year students are required to have a traditional meal plan.

Dining Dollars can only be used for food items at dining locations on campus. MUlaa can be used for non-food purchases on campus like vending and items at markets like Market Street at MacCracken.

Yes. You can use multiple meal swipes per day — as many as your plan allows. For example, you can swipe for breakfast at a dining commons and then use a meal swipe equivalency for lunch at Bell Tower.

Log in to the GET Mobile app to check your current meal swipe and Dining Dollars balances in real time.

Meal swipes are intended for the meal plan holder’s use only. However, Dining Dollars or a credit/debit card can be used to pay for someone else.

You can easily add more Dining Dollars at any time through the OneStop website.

Most locations, including Meals To Go, offer made-without-gluten options and allergen-friendly choices. Look for signage or ask staff for assistance. You can also connect with our on-campus dietitians for free — they’re available to help you navigate dining with food allergies, intolerances, or other dietary needs.