Questions about Charges

If you believe there are incorrect charges on your account, contact the office/department that is responsible for creating the charge in question:

Housing and Meal Charges: Campus Services
Fill out the Campus Services contact form or call 513-529-5000

Health Insurance: Student Health Services
Email studenthealth@MiamiOH.edu or call 513-529-3000

Library Fines: Library Circulation Desk
Call 513-529-2433

Parking Fines: Parking Services
Email parking@MiamiOH.edu or call 513-529-2224

Sorority Recruitment Charges: Cliff Alexander Office of Fraternity and Sorority Life
Email fsll@MiamiOH.edu or call 513-529-1462

Telephone Charges: Telecommunications
Email telecommunications@MiamiOH.edu or call 513-529-3511

For all other questions about charges on your account, contact One Stop on your campus. Note it is possible that the transaction date on your bill may not coincide with the actual day the charge was incurred.

A student can appeal for a refund for one or all classes in cases involving extenuating circumstances by submitting a Financial Appeal Request. Extenuating circumstances are extraordinary and usually beyond the student’s control (non-attendance does not void financial responsibility).

All financial appeals must be submitted by the student from their Miami email address no later than 30 days from the semester’s end. They must include documentation that describes the extenuating circumstances.

After the financial appeals committee meets on third Tuesday of the month, the student will be notified through email of the appeal’s outcome. Decisions made by the appeal committee are final.