Emergency Dispatcher
General Function
Performs a variety of basic administrative tasks related to Accounting, Accounts Payable, Bursar and Purchasing Police Department
Characteristic Duties and Responsibilities—Essential Functions
- Receives and prioritizes incoming emergency calls from campus; obtains necessary information from callers; dispatches appropriate personnel and relays accurate information regarding situation.
- Monitors campus alarm system; notifies appropriate personnel regarding any alarms received; monitors emergency channels of other agencies.
- Conducts various computer checks regarding parking violations and other information as requested by officers.
- Assists callers by answering questions and providing information.
- Performs other related duties as necessary.
Reporting Relationships
Direction Received: Reports to assigned command staff (Sergeant, Lieutenant, Captain, Chief, etc.) Assistant, Administrative Associate, etc.)
Direction Given: Occasional monitoring and training of a group of student employees
Minimum Requirements
Requires high school diploma or GED and one year of dispatch, or related experience, or an equivalent combination of education and experience
Knowledge, Skills, Abilities, and Worker Characteristics
- Knowledge of communications equipment
- Knowledge of various emergency response units and their functions
- Ability to remain calm and make correct decisions in stressful situations
Working Conditions
Typical office environment
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Functional Title
Emergency Dispatcher
Job Code
0011-CS325
Classification Series
Emergency Dispatch
Band/Zone
F2
Department
Police Department
FLSA
Non exempt
Last Updated
September 2013