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If a bomb threat is received by phone:

  1. Remain calm. Take note of the caller's voice and background sounds.
  2. If your phone has a display (D-term phone), copy the numbers and/or letters on the window.
  3. Try to obtain the most crucial information from the caller—detonation time, location, and appearance of the bomb.
  4. Don't hang up. Have someone call 911 from another phone. Give the phone number where the bomb threat is received.  

If a bomb threat is received by note:

  • Call 911 immediately.
  • Do not handle the note.