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General Function

Performs a variety of complex administrative tasks requiring substantial discretion and independent judgment related to overseeing the daily operations of a University administrative unit. Director supervision of at least nine (9) classified employees.

Provides high level administrative support by maintaining, configuring, and analyzing confidential financial/academic databases, works on special projects (dept. publications, course documentation), and prepares special correspondence and develops detailed (often complex) reports. Ability to manage multiple tasks and set priorities.

Job Details

Functional Title

Administrative Associate, Senior

Job Code


Classification Series

Administrative/Program Support






Non exempt

Last Updated

September 2013

Characteristic Duties and Responsibilities—Essential Functions

  • Oversee unit's operations; establishes office policies and procedures; sets goals and priorities; ensures the smooth flow of operations; enforces policies and procedures.
  • Supervises staff; interviews and recommends hiring; makes decisions on discipline and termination; establishes schedule and assigns tasks; monitors and evaluates performance; trains staff.
  • Monitors unit budget; contacts vendors to obtain prices for large cost items; maintains inventory of supplies; prepares requisitions and purchase orders; authorizes limited expenditures.
  • Serves as informational resource to staff; investigates and resolves problems or difficulties.
  • Provides advice, counsel, and information regarding department's activities to students, faculty, or staff.
  • Gathers and analyzes statistical information regarding department's programs and activities; produces reports.

Reporting Relationships

Direction Received: Reports to upper level administrator (i.e. Director, Dean, Department Chair, etc.)

Direction Given: Direct supervision of nine or more classified employees. May supervise student employees as well.

Minimum Requirements

Requires the equivalent of an Associate's degree in Business Administration and four years experience, or an equivalent combination of education and experience

Knowledge, Skills, Abilities, and Worker Characteristics

  • Knowledge of unit's operations, policies, and procedures
  • Supervisory skills
  • Knowledge of computer and office applications
  • Budgeting skills
  • Research skills

Working Conditions

General typical office environment. May have periodic assignments which entail dealing with modestly unpleasant conditions.

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.