Program Assistant, Senior

General Function

Performs a variety of administrative and clerical tasks in support of department's daily operations

Characteristic Duties and Responsibilities—Essential Functions

• Assists users of department's services by providing information regarding policies and procedures; may assist patrons by aiding them in using services or filling out forms.
• May assist in the performance of various financial and budgetary tasks including preparing and monitoring budgets, preparing fiscal reports, or processing payments.
• May assist with various administrative tasks including ordering supplies, preparing requisitions, scheduling use of equipment, maintaining calendars, or conducting research.
• May prepare various written materials including correspondence, information sheets, or news releases.
• May maintain and update various files and records; may maintain department's computer databases.
• May assist in the performance of various clerical tasks including answering phones, typing, opening and distributing mail, or preparing bulk mailings.

Reporting Relationships

Direction Received: Reports to head or assistant head of an administrative unit (i.e. Director, Associate Director, Assistant Director, Manager, Assistant Dean, or Administrative Assistant).

Direction Given: Occasional monitoring and training of student employees. May provide functional guidance to a group of students working on an on-going basis. May occasionally train and monitor classified staff.

Minimum Requirements

Requires six months of coursework or training beyond high school in Business Administration and three years of office experience, or an equivalent combination of education and experience

Knowledge, Skills, Abilities, and Worker Characteristics

• Knowledge of standard office procedures and equipment
• Knowledge of computers and office applications
• Some knowledge of administrative procedures which may include budgeting, research, preparing fiscal and other reports; supervisory skills
• Research skills

Working Conditions

Periodic assignments given which entail dealing with modestly unpleasant physical situations such as near-continuous use of computer

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.