This is a state-level case-study of the performance of local Long-Term Care Ombudsman Programs in Ohio. In surveying all of the local program directors in Ohio, along with a group of key informants, we identify major strengths and challenges the program is likely to face in the future. Funding and staffing emerge as prominent issues, particularly in determining the longer-term educational and advocay roles these programs ideally fulfill.

This study was funded by the Cleveland Foundation.

Chartbook (PDF 583KB)