Facility-level factors associated with CNA turnover and retention: Lessons for the long-term services industry.

July 29, 2020


  • Katherine A. Kennedy
  • Robert Applebaum
  • John R. Bowblis

Certified nursing assistant (CNA) turnover and retention are critical aspects of facilities’ ability to provide cost-effective, high-quality person-centered care. Previous studies and industry practice often treat turnover and retention as similar concepts, assuming that low turnover and high retention are synonymous. The study addressed the question of whether turnover and retention rates differ and if so, what those differences mean for nursing home practice, policy, and research.

The Gerontologist, doi:10.1093/geront/gnaa039

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