Human Resources
Miami University
Roudebush Hall, Room 15
501 E. High St., Oxford, OH 45056
513-529-3131
513-529-4223 (fax)
Performs a variety of clerical and administrative services related to overseeing the operations of a retail unit that is part of a larger facility
Customer Services Coordinator
0010-CS400
Customer Service
F2
Multiple
Non exempt
September 2013
Direction Received: Reports to head of the facility of which unit is a part (i.e. Director-Goggin Arena, Facilities Administrator, or Manager)
Direction Given: Functional guidance of a group of student employees on an on-going basis. May provide functional guidance to classified staff.
Requires six months of coursework or training beyond high school in Business Administration and three years retail experience, or an equivalent combination of education and experience
Physical effort usually requires considerable walking and standing, and may require some lifting of materials weighing 25 to 50 pounds. Periodic assignments given which entail dealing with unpleasant physical situations.
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Miami University
Roudebush Hall, Room 15
501 E. High St., Oxford, OH 45056
513-529-3131
513-529-4223 (fax)
Working alongside the various departments and units within Miami University, we strive to recruit, cultivate, acknowledge, and involve a diverse pool of talent to fulfill their goals and the overarching goals of the institution.