Emergency Dispatcher

General Function

Performs a variety of functions related to radio dispatching of emergency services (police/fire/medical) for the campus community, and basic administrative functions for the Miami University Police Department.

Characteristic Duties and Responsibilities—Essential Functions

• Receives and prioritizes incoming emergency calls from campus; obtains necessary information from callers; dispatches appropriate personnel and relays accurate information regarding situation.
• Monitors campus alarm system; notifies appropriate personnel regarding any alarms received; monitors emergency channels of other agencies.
• Conducts various computer checks regarding parking violations and other information as requested by officers.
• Assists callers by answering questions and providing information.
• Performs other related duties as necessary.

Reporting Relationships

Direction Received: Reports to assigned command staff (Sergeant, Lieutenant, Captain, Chief, etc.) Assistant, Administrative Associate, etc.)

Direction Given: Occasional monitoring and training of a group of student employees

Minimum Requirements

Requires high school diploma or GED

Knowledge, Skills, Abilities, and Worker Characteristics

• Knowledge of communications equipment
• Knowledge of various emergency response units and their functions
• Ability to remain calm and make correct decisions in stressful situations

Working Conditions

Typical office environment

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.