Program Aide

General Function

Performs activities related to providing correct seating and first-line crowd control at university special events

Characteristic Duties and Responsibilities—Essential Functions

• Inspects and sets up gates and turnstiles before event; breaks down and stores at the conclusion of event.
• Monitors flow of patrons; enforces rules and regulations before, during, and after event.
• Solves seating and other problems; ensures that persons are in proper seat.
• Seats handicapped persons; handles VIP seating.
• Takes attendance reading from turnstile at end of event; reports attendance to supervisor.

Reporting Relationships

Direction Received: Reports to Manager, Director, etc.

Direction Given: No responsibility for directing the work of others

Minimum Requirements

Requires a high school education or GED. No experience required.

Knowledge, Skills, Abilities, and Worker Characteristics

• Ability to work well with individuals with diverse backgrounds
• Customer service skills

Working Conditions

Physical effort usually requires considerable walking, standing, and climbing stairs.

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.