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Program Assistant

General Function

Performs a variety of clerical and administrative tasks related to supporting daily operations of department and providing information regarding department's activities to users and potential users

Job Details

Functional Title

Program Assistant

Job Code

0003-CS360

Classification Series

Administrative/Program Support

Band/Zone

F1

Department

Multiple

FLSA

Non exempt

Last Updated

September 3013

Characteristic Duties and Responsibilities—Essential Functions

  • Answers inquiries and provides information regarding department's activities and programs to potential users.
  • Creates and distributes materials regarding department's activities and/or programs.
  • Oversees department's files and records; ensures that they are accurate, complete, and up-to-date.
  • Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
  • Performs a variety of clerical tasks including answering phones, typing, and copying.

Reporting Relationships

Direction Received: Reports to either Administrative Manager or Associate Director, etc.

Direction Given: Occasional monitoring and training of student employees

Minimum Requirements

Requires six months of business- or administrative-related coursework or training beyond high school and one year of related experience, or an equivalent combination of education and experience

Knowledge, Skills, Abilities, and Worker Characteristics

  • Knowledge of computer and departmental software
  • Knowledge of standard office procedures and equipment
  • Research skills

Working Conditions

Periodic assignments given which entail dealing with modestly unpleasant physical conditions

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.

Our Mission

Working alongside the various departments and units within Miami University, we strive to recruit, cultivate, acknowledge, and involve a diverse pool of talent to fulfill their goals and the overarching goals of the institution.