Microcredential Programs

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Business

Business Foundations

Students who earn a Microcredential in Business Foundations will be knowledgeable in practical business principles, including important concepts related to marketing, business functions, economics, and management. Apply the Business Foundations Microcredential to any small or starting business.

Transferable skills gained include communication, teamwork, complex problem solving, and critical thinking.

Included courses:

  • CMR 105 - Introduction to Marketing
  • CMR 106 - Introduction to Business & the Economy
  • CMR 111 - Introduction to Management I

Business Start-Up

Apply the Business Start-Up Microcredential to any small or recently-opened business. This Microcredential is ideal for students who may be looking for quick-training courses. Students will learn the foundations of business that can be used in real-world situations, such as marketing, accounting, and understanding a business plan.

Transferable skills gained include communication, teamwork, complex problem solving, time management, and critical thinking.

Included courses:

  • CMR 101 - Introduction to Accounting
  • CMR 105 - Introduction to Marketing
  • CMR 242 - Management of Small Business Operations

Customer Service

Students who earn a Microcredential in Customer Service gain a plethora of industry-driven skills, including critical thinking, communication, and service orientation.

Other areas of focus include aspects of quality customer service, differentiation between internal and external customers, insight into basic marketing strategies, and using data to inform customer service and marketing practices.

Included courses:

  • CMR 105 - Introduction to Marketing
  • CMR 261 - Customer Service and Satisfaction
  • CMR 282 - Computer-Based Business Analysis

Non-Credit Workshop Option available. Contact us at Microcredential@MiamiOH.edu to learn more

Essentials of Event Planning

The Essentials of Event Planning Microcredential prepares individuals with the skills necessary to successfully create and manage events through key factors in customer service, food service cost control management, and the modern event planning process. This program also provides an understanding of basic event planning financial and accounting terminology to plan an event budget.

Transferable skills include critical thinking, communication, complex problem-solving, and time management.

Included courses:

  • CMR 261 - Customer Service and Satisfaction
  • CMR 351 - Controlling Food and Beverage Labor Costs
  • CMR 352 - Food Service Management
  • CMR 451 - Special Events Planning & Management

Essentials of Food Service Management

The Essentials of Food Service Management Microcredential prepares individuals with the skills necessary to manage food service operations through food sanitation and safety, food service cost control management, and food operations purchasing and layout content. Individuals completing the Microcredential will receive the National Restaurant Association’s Educational Institute Servsafe certification.

Transferable skills include customer service, decision-making, persuasion, and management of resources. Included courses:

Included courses:

  • CMR 252 - Sanitation and Safety Principles
  • CMR 351 - Controlling Food and Beverage Labor Costs
  • CMR 352 - Food Service Management

Marketing in the Digital Age

The Marketing in the Digital Age Microcredential covers topics key to understanding today’s digital business environment including digital commerce, web and social media marketing, and content management.

Participants may also have the option to gain a certificate for completing the digital marketing simulation as well as an optional digital marketing certification exam. Other industry certifications may also apply including certifications from Google and Hubspot.

Included courses:

  • CMR 281 - Digital Media & Organizational Communication
  • CMR 286 - Digital Commerce
  • CMR 341 - Internet Marketing

Marketing, Planning & Analysis

Students who earn a Microcredential in Marketing, Planning & Analysis will be able to apply marketing and analysis competencies and strategies in their current work or future promotion.

Other skills gained include business-related technology, problem-solving, insight into the creation of a basic marketing plan, and using data to inform business decisions.

Included courses:

  • CMR 105 - Introduction to Marketing
  • CMR 181 - Computers & Business
  • CMR 282 - Computer-Based Business Analysis

Organizational Financial Analysis

Students who earn a Microcredential in Organizational Financial Analysis can apply basic finance skills to assist in making business decisions, they will also be equipped to assist in the development of a business plan.

Other skills gained include appreciation of the organizational structure of a business, understanding of basic accounting & finance principles, and basic evaluation of financial statements.

Included courses:

  • CMR 101 - Introduction to Accounting
  • CMR 207 - Management Planning and Control
  • CMR 302 - Financial Info for Managers

Organizational Leadership

Students who earn a Microcredential in Organizational Leadership will be equipped to offer basic assistance in the development of a business plan, and apply theory and reality-based leadership skills.

After completion, students will also demonstrate the development of personal skills vital to organizational leadership, critical thinking, and time management skills.

Included courses:

  • CMR 301 - Personal Organizational Skills
  • CMR 302 - Financial Info for Managers
  • CMR 401 - Leadership Decision Skills

Preparing Emerging Managers

Students who earn a Microcredential in Preparing Emerging Managers will be knowledgeable in practical business principles and be prepared to demonstrate proficiency in a new management role.

Transferable skills gained include time management, critical thinking, administration and management, and basic insight into finance, including evaluation of financial statements.

Included courses:

  • CMR 111 - Introduction to Management I
  • CMR 301 - Personal Organizational Skills
  • CMR 302 - Financial Info for Managers

Product Sales & Promotion

Students who earn a Microcredential in Product Sales & Promotion will be ready to apply basic marketing and the concepts of branding and prospecting, they will also be versed on the impact of modern advertising strategies.

Transferable skills gained include customer & personal service, basics for creating a marketing plan, creative & critical thinking, and communication.

Included courses:

  • CMR 105 - Introduction to Marketing
  • CMR 263 - Sales & Promotion
  • CMR 266 - Consumer Behavior

Sales & Customer Satisfaction

Students who earn a Microcredential in Sales & Customer Satisfaction will be ready to apply basic competency and strategies in marketing, sales, and customer satisfaction; students will also be able to demonstrate quality customer service.

After completion, students will also demonstrate skill in delivery of service, building trust in sales transactions, critical thinking in regard to meeting customer needs, and an understanding of global customer service (including outsourcing).

Included courses:

  • CMR 105 - Introduction to Marketing
  • CMR 261 - Customer Service & Satisfaction
  • CMR 263 - Sales & Promotion

Communication and Culture

Basic Spanish Language Skills

Students who earn a microcredential in Basic Spanish Language skills have an introductory knowledge of Spanish and Hispanic vocabulary, grammar, and culture. Students will be able to demonstrate their ability to use authentic, real-world language through interpretive listening, viewing, and reading, as well as spontaneous speaking and writing.

Transferable skills include cultural competence, interpersonal communication, writing, and speaking.

To earn this credential, the following course must be successfully completed: 

  • SPN 102 Beginner’s Course 

OR

  • SPN 111 Intensive Basic Spanish 

Intermediate Spanish Language Skills

Students who earn a microcredential in Intermediate Spanish Language skills have mid-level knowledge of Spanish and Hispanic vocabulary, grammar, and culture. Students will be able to demonstrate their ability to use authentic, real-world language through interpretive listening, viewing, and reading, as well as spontaneous speaking and writing.

Transferable skills include cultural competence, interpersonal communication, writing, and speaking.

To earn this credential, the following course must be successfully completed: 

  • SPN 202 Second Year Spanish 

Introductory Spanish Composition

Students who earn a microcredential in Introductory Spanish Composition have demonstrated an intermediate understanding of Spanish and Hispanic vocabulary, grammar, and culture, and are able to communicate this understanding through writing.

Transferable skills include critical thinking, reading, writing, and cultural competence.

To earn this credential, the following course must be successfully completed:

  • SPN 311 Grammar Review and Introductory Composition

Latin American Cultures and Spanish Language

Students who earn the Latin American Cultures and Spanish Language Microcredential have developed not only their Spanish Language abilities but also awareness and appreciation of Latin American cultures.

Transferable skills include cultural proficiency, interpersonal communication, critical thinking, and writing.

To earn this microcredential, students must complete one of the Spanish Language Skills Microcredentials (Basic, Intermediate, or Introductory Spanish Composition) and take the included course.

To earn this credential, the following course must be successfully completed:

  • LAS 208: Intro to Latin America

Writing For Diverse Contexts

Students who earn a Microcredential in Writing for Diverse Contexts strengthen existing skills in critical reading and writing; produce documents for diverse, multicultural audiences; and present complex information in multiple media.

After completion, students will also demonstrate skill in communication, creative problem solving, collaboration, textual analysis, and inquiry.

Included courses:

  • EGS 215 - Workplace Writing
  • EGS 305 - Integrative Writing for Global Contexts
  • EGS 421 - Exploring Genre in Diverse Contexts

Writing For The Workplace

Students develop skills in writing for multiple audiences, analyzing communication practices, using critical reading, and presenting complex information in multiple media. After completion, students will be able to produce a written piece specific to the audience and context and demonstrate teamwork and intercultural competence in the workplace.

Transferable skills gained include, communication (written and verbal), critical thinking, reading comprehension and active listening.

Included courses:

  • ENG 111 - Composition and Rhetoric
  • EGS 215 - Workplace Writing
  • EGS 305 - Integrative Writing for Global Contexts

Engineering

Computer-Aided Design

Students who earn a Microcredential in Computer-Aided Design will be skilled in 2D and 3D mechanical drafting and modeling as well as familiar with the manufacturing and fabrication processes. Students will work directly with industry-standard software such as AutoCAD, Solidworks, Microsoft Excel, and Computer Numerical Control.

Transferable skills include problem solving, computer skills, critical thinking, and decision making.

To earn this credential, the following courses must be successfully completed

  • ENT 135 - Computer-Aided Drafting
  • ENT 235 - Computer-Aided Design (prerequisite ENT 135)
  • ENT 152 - Computer-Aided Manufacturing I (Note: ENT 152 has a co-requisite of MTH 125; considerable math experience will be considered to meet this requirement)

Industrial Robotics and Automation

Students who earn a Microcredential in Industrial Robotics & Automation will be able to identify, operate, and use basic robotic programming and positioning of industrial robotic systems. They will be able to design and troubleshoot robotics systems by utilizing programmable logic controllers. Finally, students will be able to apply safety rules in the design and operation of robotics systems.

Transferable skills include problem solving, critical thinking, teamwork, and communication.

To earn this credential, the following courses must be successfully completed

  • ENT 296 - Programmable Logic Controllers (prerequisite ENT 192; considerable experience working with DC circuits will be considered to meet this requirement)
  • ENT 313 - Introduction to Robotics (prerequisite ENT 192; considerable experience working with DC circuits will be considered to meet this requirement)
  • ENT 413 - Industrial Robotics Lab (prerequisite ENT 313)

Manufacturing Fundamentals

Students who earn a Manufacturing Fundamentals Microcredential will be prepared for entry-level positions in the high-demand field of manufacturing. 

The program provides fundamental knowledge of CAD, materials in manufacturing, materials testing, and basic manufacturing fundamentals. **This Microcredential has a co-requisite of MTH 125 with ENT 152; significant Math experience will be considered to meet this requirement.

To earn this credential, the following courses must be successfully completed

  • ENT 135 - Computer-aided Drafting
  • ENT 151 - Engineering Materials
  • ENT 152 - Computer-aided Manufacturing I

Mechatronics

Students who earn a Microcredential in Mechatronics will be able to design and install mechatronic systems and subsystems or components, including HMI, programmable controllers, and internet of things. Students will be able to troubleshoot mechatronic systems by recognizing malfunctions. Finally, students will be able to read and generate technical documents related to mechatronics. 

Transferable skills include problem solving, critical thinking, data analysis, and adaptability.

To earn this credential, the following courses must be successfully completed

  • ENT 311 - Process Control Interface Design (prerequisite ENT 193 or programming background/experience)
  • ENT 402 - Industrial Automation Lab (prerequisite ENT 311)
  • ENT 407 - Modern Manufacturing (prerequisite ENT 151 or background/experience with engineering materials)

Technology

Agile Certified Professional

Upon earning this Microcredential, participants will understand the history of the agile movement, the distinctions among Agile values, principles and practices, key aspects of value-driven development, adaptive planning techniques, and how to cultivate collaboration with customers, within organizations and within teams. Participants will also have gained the vocabulary to discuss the benefits of agile approaches and how to avoid common pitfalls.

Included courses:

  • CIT 205 - Agile Launchpad I

Students will receive a Miami University Regionals Badge and an ICAgile Certificate upon completion

Those that complete all 3 Agile Microcredentials will also earn the Agile Workplace Pathway Badge

Non-Credit Workshop Option available. Contact us at Microcredential@MiamiOH.edu to learn more

Agile Product Ownership

This Microcredential focuses on value-driven software delivery, and key agile practices designed to emphasize customer value. Specific techniques and practices such as lightweight requirements, prioritization methods, progressive elaboration, product/project roadmapping, story mapping, effective user stories, and acceptance criteria are included in this course sequence.

Included courses:

  • CIT 205 - Agile Launchpad I
  • CIT 306 - Agile: Business Value Analysis

Students will receive a Miami University Regionals Badge and an ICAgile Certificate upon completion

Those that complete all 3 Agile Microcredentials will also earn the Agile Workplace Pathway Badge

Agile Project and Delivery Management

This Microcredential focuses on core components of agile project management as distinct from traditional project management, and on equipping participants with strategies and techniques for successful Lean and Agile project implementation. It also takes a much more in-depth look at the fundamental agile concepts of adaptive planning, customer collaboration, and value-driven delivery.

  • CIT 205 - Agile Launchpad I
  • CIT 307 - Agile: Project Management

Students will receive a Miami University Regionals Badge and an ICAgile Certificate upon completion

Those that complete all 3 Agile Microcredentials will also earn the Agile Workplace Pathway Badge

Cybersecurity Foundations

Students who complete the Cybersecurity Foundations Microcredential have demonstrated the required skills for core security functions as well as explored the latest commercial-grade hacking tools, techniques, and methodologies used by information security professionals to test the security posture of an organization. Completion of this Microcredential results in preparation to take the CompTIA Security+ and Certified Ethical Hacking exams if desired. Transferable skills include: complex problem solving, originality of ideas, and interdisciplinary thinking.

To earn this Microcredential, students must successfully complete (C- or higher) the following courses:

  • CIT 168 Information Technology Tools & Techniques for Organizations (waived for individuals with IT experience)
  • CIT 258: Intro to Global Cybersecurity
  • CIT 358: Information Technology Assurance & Security (prerequisite: CIT 168) 

Essentials of Business Intelligence

Students who earn an Essentials of Business Intelligence Microcredential gain insight into using organizational data to make good business decisions.

Transferable skills gained include, advanced spreadsheet expertise, critical thinking, business intelligence tools and decision making.

Included courses:

  • CIT 101S - Computing Skills: Spreadsheets 
  • CIT 201 - Advanced Spreadsheet & Analytics
  • CIT 338 - Business Intelligence Tools
  • STA 261 - Statistics

Intro to Database Management

Students who earn an Introduction to Database Management Microcredential develop a solid understanding of database management including database design and implementation.

Transferable skills gained include, use of technology in business, data integrity implementation, and SQL techniques.

Included courses:

  • CIT 168 - IT Tools & Techniques
  • CIT 214 - Database Design & Development
  • CIT 348 - Info Management & Retrieval
  • STA 261 - Statistics

Social & Global Computing

Students who earn a Microcredential in Social and Global Computing develop a solid understanding of the cultural and ethical implications of developing technology.

Transferable skills gained include, ethical decision making, cultural awareness and global strategies.

Included courses:

  • CIT 168 - IT Tools & Techniques
  • CIT 262 - Technology, Ethics & Global Society
  • CIT 448 - Global & Strategic Issues in IT
  • **Note: College level writing is required to be successful in this MC program. ENG 111 is a prerequisite to this Microcredential, a college writing sample or college transcript noting the completed college writing course may also be accepted.
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