Proctorio

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Proctorio

What Is Proctorio?

Proctorio is an online exam proctoring system designed to partner with Canvas for a secure online testing environment. It can be used to proctor any timed Canvas quiz/exam in any course. Proctorio replaced Respondus Lockdown/Monitor as the university software to assist faculty with promoting academic integrity for web-based testing. Proctorio works within the Chrome web-browser and offers flexible features that may be selected: such as recording of video, audio, and/or screen activity.

Getting Started with Proctorio

STEP 1:
Install Google Chrome and the Proctorio Chrome extension.
Google Chrome is the required browser for both instructors and students in order to use Proctorio.

STEP 2:
Complete the following:

  • Using the Google Chrome browser, locate the Canvas course in which you’d like to add Proctorio
  • Click on Settings in the left navigation of the course
  • Click on the Navigation Tab
  • Locate “Secure Exam Proctor”
  • Click the three dots and select “+ Enable” (or drag and drop to the upper portion of the Navigation links)
  • Click Save at the bottom of the page

STEP 3:
Complete the following:

    • Using the Google Chrome browser, create or open and edit the quiz for which you’d like to use Proctorio.
    • You will be prompted to install the Chrome Proctorio extension. Follow the instructions to do so
    • On the Details page of the quiz (in edit mode), check and enter the time limit for the quiz. All quizzes using Proctorio must be timed
    • Scroll down on the Details page, and click Enable Proctorio Secure Exam Proctor. The Proctorio Settings tab will now show up at the top of the quiz
    • Mark the settings as you wish.
    • Click Save or Save and Publish.

Proctorio Support

Proctorio Support offers live chat and email support. The E-Campus Solutions Team is also available to help at ecampushelp@miamioh.edu or by phone at 513.217.4003 (x74003)

Proctoring Language for the Course Syllabus

You will need to add proctoring information to your course syllabus to give students an overview of proctoring.

Proctorio Syllabus Statement

Proctorio Syllabus Statement

In this course, we will use Proctorio for proctoring your exams and/or quizzes. Similar to having an instructor in the room monitoring students during an in-class exam, Proctorio is a digital tool for monitoring student academic integrity on key assessments. There are a variety of ways (settings) that Proctorio may be used to monitor online assessments including recording your computer screen, recording your internet browser use, and using a webcam and microphone to record your actions and your surroundings during the exam.

To use Proctorio, you will need to:

  • Purchase or borrow a webcam and microphone. Only built-in or external webcams, microphones, and speakers are accepted. Virtual recording tools are not accepted and will need to be uninstalled before testing. All potential acts of dishonesty will be handled through the procedures outlined in the Miami University Academic Integrity Policy.
  • Use Google Chrome. It can be downloaded at this website: https://www.google.com/chrome/browser/desktop/
  • Download and install the Proctorio Chrome Extension once you click to begin a quiz. (getproctorio.com)
  • Show your photo ID (Miami ID or driver’s license).
  • Wear appropriate attire/clothing and do not wear hats or sunglasses.
  • If your Instructor requires a recording of you and your surroundings, you will need to test from a computer with webcam, microphone and strong internet connection (We recommend using wired high-speed). Consider taking your exam on campus if this is not available to you off-campus. Contact your instructor for options concerning testing on campus.

For assessments that require recording your actions and your surroundings:

  • Proctorio records your photo ID (Miami ID or driver’s license).
  • Proctorio identifies and records your testing location based on your IP address.
  • Proctorio records your desktop(s) when completing quizzes/exams.
  • Proctorio records your surroundings while testing. Seek permission from any third parties before testing. Students accept all responsibility and liability for violations of any third party privacy concerns.
  • Proctorio will “flag” potential cheating behaviors, and a report will be generated for the instructor.

It would be a good idea to complete the practice quiz and tutorial before your official exam or quiz so that:

  • You become familiar with the Proctorio.
  • You can be sure it works within the testing environment being used before your test.
  • Click on Quizzes or Modules in the left-hand navigation of the course to access the Practice Quiz.

How to get support and troubleshooting tips:

  • For any technical issues with Proctorio, please use either their chat support or call Proctorio at 866-948-9248.
  • To access the Proctorio Chat Support: On an exam page in Canvas, click the Proctorio Shield located in the upper-right corner of Google Chrome. (View the image below to see where the shield is located.) Once you click the shield, select "Live Chat" to initiate a chat with Proctorio and get immediate assistance.

Click here for more information regarding Proctorio’s Privacy and Security Statement.

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