Need Assistance?

We’re here to make the business of being a Miami student easy. We can help you:

Contact us


Tell us more about you and your question by submitting the form below. We will respond in 1–2 business days.

Video Chat

Schedule a one-on-one video appointment with a One Stop staff member.

Appointments are available in 20 minute time slots and must be made before midnight the day before (no same-day appointments). Once registered, you will receive a confirmation email containing a link to your appointment. Please test your audio and video connections and be prepared to enter the meeting at your set time.

Oxford Campus
Schedule now

Regional Campuses
Schedule now


Oxford Campus
Mon., Tue., Thu., Fri. - 8:30 a.m.–5:00 p.m.
Wed. - 9:00 a.m.–5:00 p.m.

Regional Campuses
Mon. - 8:00 a.m.–6:00 p.m.
Tue.–Fri. - 8:00 a.m.–5:00 p.m.

Please be patient, as long wait times are likely during peak periods.