Loc Tran '25, Steven Do '24, Jay Vo '25, and Lam Nguyen '24, all Computer Science majors at Miami CEC's department of Computer Science and Software Engineering, won Best AI-Driven Healthcare Explanation of Coverage Customer Care Solutions for their submission to this year's MakeUC Hackathon.

The Miami team's submission, titled InsureAI, is a chat bot designed to make healthcare Evidence of Coverage (EOC) documents more accessible and understandable for policy-holders. Using AI technology and advanced language models, InsureAI's goal is to to empower users to navigate the complexities of their insurance plans with ease and confidence.

"Despite the numerous challenges we encountered, we successfully developed a functional chatbot capable of scanning the user's EOC documents and delivering accurate responses to user queries," reads the team's statement on GitHub, where the team's work on this project is currently on view. The team shared that this process provided them their first introduction to SCRUM methodologies. "Thanks to this, we learned a lot about software engineering techniques, Git, and how to make a productive software team." Miami CSE Department Chair and professor Eric Bachmann, Ph.D. congratulated the team on their success and entrepreneurial spirit, saying, "Given this result and the recent performance of the CSE Programming team at the Intercollegiate Programming Contest, it is clear we are doing something right in CSE."

Learn more about the Miami team's submission in the video above, or learn more about the hackathon here.