A Top Place to Work
IT Services Named to 2021 list of 100 Best Places to Work in IT
Miami’s IT Services division has been selected as one of IDG’s Insider Pro and Computerworld’s 2021 Best Places to Work in IT. Among midsize organizations on the Best Places to Work in IT list, Miami’s IT division was chosen #20.
“As we navigated the pandemic, the strength, talent, and resilience of our IT community was something I heard positive comments on over and over,” stated David Seidl, Miami’s vice president for Information Technology and CIO. “I am so very proud to work with such a talented group of individuals, but I am even more delighted because of the care, support, and passion you all bring to the work we do. This award is a direct reflection of the organization that you all have created through the kindness and camaraderie that makes this a great place to work!”One of the main reasons IT Services was able to achieve a prestigious honor like this is because of the committed individuals at every level of the organization. For example, IT Services completed more projects in 2020 than in 2019, despite the pandemic. Some other incredible stats include:
- 24 percent increase in project completion
- 41 percent drop in the average duration of projects
- Projects consistently met or exceeded expectations
- Fewer projects extended past the original end date
The IT support teams across the University worked on over 50,000 support tickets during 2020, with nearly half of those resolved at the first point of contact, and over 70 percent resolved within one day.
Contact IT Services
312 Hoyt Hall
521 S. Patterson Ave.
Oxford, OH 45056
