Notice: Email phishing messages urge users to send password, Duo code to bad actors
A new phishing email urges recipients to log in to a special system to verify their Microsoft accounts.
IT Services News and Media
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It has become a non-stop battle between scammers and security folks. Both working to get the upper hand over the other. The trouble with a lot of email and text phishing messages is that they can l...
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Third annual Fire & Ice Chili Challenge brings the heat
The competition was fierce and fiery, and one contestant came away with the chili crown!
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April Security Awareness Topics
Oracle Password Update and ShredFest Reminder
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: March 24, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Miami AI Symposium draws faculty, staff, and students for two-day event
For the second time, the Miami AI Symposium was a successful event showcasing the best and brightest of Miami’s faculty, staff, and students and their relationship with generative artificial ...
A heartfelt ‘thank you’ to Leah Harris on the eve of her retirement
After 31 years of hard work and dedication to Miami and to IT Services, Leah will be retiring at the end of March 2025.
ShredFest Partnering with ShareFest to Collect Electronic Waste
This May, ShredFest and ShareFest are combining forces to help the Miami and Oxford communities. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-sit...
Introducing: The Student-Run Security Operations Center
The student-run SOC will be a dedicated space for student employees to monitor and respond to cybersecurity threats and incidents.
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IT work to take place over Spring Break 2025
IT Services will perform maintenance and implement changes in the computing environment between Saturday, March 22, and Saturday, March 29.
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Urgent information about some Miami accounts
Technicians are investigating an issue in the Miami identity system -- but there is a workaround!
DMARC email security protocol to change in July
As you are probably aware, for the past year plus, IT Services has been using a compliance rule in Google that tags the subject line of incoming emails sent from a MiamiOH.edu email address that fa...
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Upcoming: Google Drive files shared with you by former Miami employees
Here are some things you will need to remember as we move into the new era of storage management at Miami.
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Miami University’s second AI Symposium March 10-11
Lilly Leadership Institute and the College of Education, Health, and Society will host additional AI-themed conferences in April
Security Awareness: The Latest Scams of 2025
Today, we'll dive into the most recent ways scammers try and reach out to you so you know what to look out for and how to avoid getting phished.
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Email phishing message asking for student research assistants
The information security team has received numerous reports about a new (old!) scam email trying to recruit student research assistants. There are several, similar versions of the message being sen...
Alternatives to InfoBase Learning Cloud
There are many good alternatives to the valuable learning resources contained within InfoBase Learning Cloud. Here are just a few!
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The dates have been finalized for ShredFest 2025, so make sure you have them in your calendar. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-site ...
Current IT Services Student Employment Opportunities
Did you know that IT Services currently has 5 open positions for student employees? All of these are currently posted in Workday. The open positions are: User Experience Intern - Student Associate...
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Weekly IT Update: Get your news here!
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
As we approach a new semester, we want to make sure you know what your support options are should you ever need them.
Introducing: The Fates (a new IT team!)
In Greek mythology, the Fates were in charge of the destiny of humans – who you are, what your life has in store. In a similar vein, our new team directs the fate of your Miami account!
Top 5 Tech Tips to Take On 2025
As we start a new calendar year and gear up for the Spring 2025 semester, this is the best time to refresh our memories about some important technology to-dos and housekeeping activities before the...
Weekly Tech Update: Your first update of the Year!
Welcome to the first Weekly Tech Update of the year! Check out what IT has going on for the week.
Process change: Entity account creation now requires claim code
The IAM team is progressing on process changes for some of our account types.
Miami ID Card System Upgrade Planned for Jan. 7
Miami’s ID Card system, CS Gold, will undergo a standard point version upgrade beginning Tuesday, Jan. 7, 2025. The upgrade will begin at 6:30 a.m. and will last for five hours. Outages a...
Notice: New Email Scam Asking for Student Research Assistants
Please be aware that a new phishing email message is making the rounds asking for student research assistants.
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IT Services announces Winter Break maintenance windows
This year, as always, IT Services will be performing several upgrades and conducting routine maintenance on various systems to ensure they are ready for the return of students in January.
Miami Makes Best Places to Work in IT List for Fourth Straight Year
For the fourth year in a row, Miami University has been chosen as a top place to work in IT. The 2025 rankings for the 31st annual Best Places to Work in IT report from Computerworld are out, and M...
Planned change: Miami Directory to be login-only
In service to maintaining a high level of security, we will be placing our web directory (MiamiOH.edu/directory) behind authentication on December 16, 2024.
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Top Eight Tech Gifts for the 2024 Holiday Season
Looking for last minute gift inspo? We got you covered with our top eight tech gifts for this year!
Find and organize Pending Delete files in your Google Drive
As we reported previously, Miami users have begun to see a “Pending Delete” label in their Google Drive on certain files.
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Tis the Time of Year for Scams Galore
It's unfortunately the time of year for scammers to come out of the woodwork.
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Check out what's happening before Thanksgiving Break!
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MU-WIRELESS Wi-Fi Option Going Away During Winter Break
As part of an initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be removing the MU-WIRELESS option from the Miami Wi-Fi envir...
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Second Miami AI Symposium scheduled for March 10-11
Following on the heels of what was a tremendously successful first edition in the fall of 2023, a second Artificial Intelligence (AI) summit at Miami is set to take place on March 10-11, 2025 in th...
Techsplaining 101: Network Attached Storage at Miami
Let's learn about how we use network attached storage and the NetApp at Miami.
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CyberMania, Access for All, and more! Get the scoop on what's happening with IT!
Victories for both Miami and Ohio in the second annual CyberMania competition
We have officially closed the annual CyberMania event!
Opportunity for competitive advantage at Access for All
On October 25, 2025, the Access for All Annual Accessibility Symposium was held at the Shriver Center on Miami’s Oxford campus. A bright crowd of around 91 attendees gathered in the Heritage ...
Weekly Tech Update: Get the Scoop on All Things IT
Check out what IT is doing this week, including the last week of CyberMania!
IAM Update: Three new affiliations, Google calendars, and more
The IAM Program continues to work on a long list of tasks and activities that are improving not only how our systems talk to each other, but also how we use those systems to improve the level of se...
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Trick or treat? More like click or delete: NCSAM update 2024
As you know, October is National Cybersecurity Awareness Month, and we are all working to become more knowledgeable and – dare we say – aware of common cybersecurity practices and...
Adobe software now available for checkout at King Library
Books aren’t the only thing you can get at the library.
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Introducing: Grackle Workspace at Miami
Miami University and the AccessMU Center are excited to announce the availability of Grackle Workspace for the entire campus community.
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Registration is now open for the 9th Annual Accessibility Symposium
The annual Access for All: Accessibility Symposium will be held this year on Friday, October 25, 2024, from 9 a.m. to 3:30 p.m. All sessions will be held at Miami University's Shriver Center. You d...
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It's almost National Cybersecurity Awareness month! Check out everything IT has planned.
NCSAM is starting: Join us for a Fireside Cyberchat
On October 17, join IT Services and the Information Security Office for a Fireside Cyberchat with Helen Patton.
Weekly Tech Update: Your IT News Outlet!
We're bringing something back this year...read all about it and more!
Introducing: Generative AI at Miami
Read on to learn more about generative AI and see how you can use new tools with your Miami credentials!
Notice: Recent phishing scam appears to be from President Crawford
Please be aware that a new phishing email message is making the rounds that appears to be from University President Gregory Crawford.
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Google Update: Pending Delete label
Beginning October 1, Miami users will start to see a new label in their Google Drive on certain files.
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Tech Fee Informational Meeting Next Week
There will be an open informational meeting and Q&A session regarding the Tech Fee proposal process on Wednesday, September 11, from 9 - 11 a.m. This is an informal, drop-in meeting that is ava...
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Techsplaining: How Wi-Fi Works at Miami
We've recently made some changes to Miami's Wi-Fi Network. Let's dive deeper into how exactly our internet works!
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Ten new things Miami University students will see in the 2024-2025 academic year
New dining concepts, a walk-in tech support center, and more
New Miami Wi-Fi Options Now Available
As part of a larger initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services over the summer made some enhancements to the available Wi-F...
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Tech Fee call for proposals begins Monday
The next round of the Student Technology Fee Competitive Proposal Process will begin on Monday, August 19, with a final deadline of September 29.
Tech Support Options: Where Can You Get Help?
Check out all the places where you can get tech help!
Upcoming maintenance: Production Oracle patching scheduled for August 19
On Monday, August 19, starting at 5 p.m., IT Services will be installing security patches to the production Oracle grid infrastructure (specifically on the databases that are on 19c). These patches...
Upcoming maintenance: Oracle Analytics Server (OAS) quarterly patching
IT Services, in coordination with our support partners at Rittman Mead, will be performing a quarterly patch update to the Oracle Analytics Server (OAS) suite, which addresses several security issu...
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Staff Profile: Zacchary Townsend
Come meet the Tech Support Lounge's newest technician!
Upcoming maintenance: Oracle host operating system upgrades
Each night during the week of August 12 through August 16, IT Services will be upgrading the operating system of several database servers.
IT teams show up for Miami community during CrowdStrike incident
As Miami technology has since recovered from the CrowdStrike / Windows incident of mid-July, we thought it was an appropriate time to debrief the university community about the incident – wha...
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August 2024 IAM Program Update
The IAM Program has spent the summer months busily working on the implementation of our new identity governance and administration (IGA) tool, RapidIdentity.
Weekly Tech Update! Find Out What's Happening with IT!
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Internet vacationing: Summer cybersecurity safety tips
Let’s take a trip to the cyber-beach and see what we’ll need to bring…
Current Outage: CrowdStrike bug causes Windows devices to bluescreen
This is a timeline of the communications sent to our University partners and users as we worked through Friday to mitigate the impact of the outage caused by the CrowdStrike cybersecurity software.
Weekly Tech Update! Get the Scoop on What's Going on with IT!
Lots of crazy things are going on this week. Check them out now!
Scam alert: Research assistants for Padma Patil
The information security team has received numerous reports of a scam concerning student research assistants for Padma Patil, associate vice president of institutional research.
Weekly Tech Update for July 15, 2024
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Services Helps to Ease Technology Worries at Fall 2024 Orientation
IT Services Helps to Ease Technology Worries at Fall 2024 Orientation It is once again that time of year, as Miami prepares for the start of the fall academic season and gets set to welcome the cla...
Weekly Tech Update: Your Go To For IT News
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monda...
Introducing: New IT Services website!
If you haven’t noticed yet, you soon will: IT Services has a new website!
Weekly Tech Update: Your Digest of IT News
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New Wi-Fi options available May 22
As part of a larger initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be making some enhancements to the available Wi-Fi netw...
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Recent phishing scams: Google Docs and QR codes
Please read carefully and remember: Stay vigilant!
Weekly Tech Update: Your What's What of IT News
We have lots of exciting events coming up! Read all about them now!
NameCoach provides accurate audio name pronunciation
The new resource is now available to students on Canvas
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