New IT Help experience coming next week!
IT Services is excited to announce a new, cleaner IT Chat experience beginning July 1. The new experience will bring our IT Help support service in line (visually) with the support experience you&a...
IT Services News and Media
Weekly Tech Update: June 23, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
End of Life for Analog Phone System on Oxford Campus
IT Services will be migrating away from old copper cabling for our phone system on the Oxford campus south of Spring Street on July 9, starting at 8 a.m. This cabling was used for older services su...
Notice: Phishing scam about Microsoft accounts
A new phishing scam is on the prowl. Be safe!
Weekly Tech Update: June 16, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Services Goes to Orientation
What goes on during the Oxford Orientation sessions, from an IT Services perspective? Come along, and we’ll show you!
Weekly Tech Update: June 9, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
DMARC email security protocol to change in July
As you are probably aware, for the past year plus, IT Services has been using a compliance rule in Google that tags the subject line of incoming emails sent from a MiamiOH.edu email address that fa...
Weekly Tech Update: June 2, 2025
Welcome to June!
ShredFest 2025 Introduced Additional Services
Rain couldn't keep IT Services and General Counsel from shredding!
Tech Fee call for proposals coming in August
Now that the 2024-25 school year and graduation activities are behind us, it is now time to look ahead to the fall and the next round of the Student Technology Fee Competitive Proposal Process (Tec...
Weekly Tech Update: The IT News Outlet
We're in the home stretch for this semester! Check out what IT Services has going on!
ShredFest 2025 Taking Place on Monday and Tuesday
Next week, ShredFest and ShareFest are combining forces to help the Miami and Oxford communities. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-si...
Techsplaining 101: Windows 10 EOL
Here’s everything you need to know about the sunsetting of Windows 10, how Miami is tackling our managed machines, and our recommendations for your personal devices.
Top 5 tech reminders for the start of summer
As we wind down the spring semester (where did the time go?) and prepare for the summer session, we know that faculty and staff are excited to exchange chilly breezes for warmer sunshine –...
Weekly Tech Update: The Place to Go for IT News!
Check out what IT has going on this week!
MU-Gaming Wi-Fi Option Going Away May 23
As part of an initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be removing the MU-Gaming option from the Miami Wi-Fi environ...
The Most Recent Phishing Scams at Miami
Lots of scams have been circulating recently. Read on to learn more and how to avoid them!
Planned change: Duo Mobile passcodes will now be more secure
Duo Mobile manually generated codes will now operate with a 30-second time limit.
Weekly Tech Update: Your IT News Outlet
Get the scoop on what is happening with IT this week!
Notice: Email phishing messages urge users to send password, Duo code to bad actors
A new phishing email urges recipients to log in to a special system to verify their Microsoft accounts.
Weekly Tech Update: Your Hub for IT News!
Get the scoop on what is happening with IT this week!
It has become a non-stop battle between scammers and security folks. Both working to get the upper hand over the other. The trouble with a lot of email and text phishing messages is that they can l...
Weekly Tech Update: Your IT News Digest!
Get the scoop on what's happening wit IT this week!
Third annual Fire & Ice Chili Challenge brings the heat
The competition was fierce and fiery, and one contestant came away with the chili crown!
Weekly Tech Update: Your IT News Outlet
Get the scoop on what's happening with IT the week!
April Security Awareness Topics
Oracle Password Update and ShredFest Reminder
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: March 24, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Miami AI Symposium draws faculty, staff, and students for two-day event
For the second time, the Miami AI Symposium was a successful event showcasing the best and brightest of Miami’s faculty, staff, and students and their relationship with generative artificial ...
A heartfelt ‘thank you’ to Leah Harris on the eve of her retirement
After 31 years of hard work and dedication to Miami and to IT Services, Leah will be retiring at the end of March 2025.
Introducing: The Student-Run Security Operations Center
The student-run SOC will be a dedicated space for student employees to monitor and respond to cybersecurity threats and incidents.
Weekly Tech Update: What's Happening with IT!
Get the scoop on what's happening with IT this week!
IT work to take place over Spring Break 2025
IT Services will perform maintenance and implement changes in the computing environment between Saturday, March 22, and Saturday, March 29.
Weekly Tech Update: Your Hub for IT News
Get the scoop on what's happening with IT this week!
Urgent information about some Miami accounts
Technicians are investigating an issue in the Miami identity system -- but there is a workaround!
Weekly Tech Update: Your Source for All IT News!
Check out what we have in store for you this week in IT!
Upcoming: Google Drive files shared with you by former Miami employees
Here are some things you will need to remember as we move into the new era of storage management at Miami.
Weekly Tech Update: Your Weekly News Source
Check out what IT has in store for this week!
Miami University’s second AI Symposium March 10-11
Lilly Leadership Institute and the College of Education, Health, and Society will host additional AI-themed conferences in April
Security Awareness: The Latest Scams of 2025
Today, we'll dive into the most recent ways scammers try and reach out to you so you know what to look out for and how to avoid getting phished.
Weekly Tech Update: The Place to Get Your IT News!
Check out what is happening with IT this week!
Email phishing message asking for student research assistants
The information security team has received numerous reports about a new (old!) scam email trying to recruit student research assistants. There are several, similar versions of the message being sen...
Alternatives to InfoBase Learning Cloud
There are many good alternatives to the valuable learning resources contained within InfoBase Learning Cloud. Here are just a few!
Weekly Tech Update: Your Go To For IT News!
Check out what's new with IT!
The dates have been finalized for ShredFest 2025, so make sure you have them in your calendar. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-site ...
Current IT Services Student Employment Opportunities
Did you know that IT Services currently has 5 open positions for student employees? All of these are currently posted in Workday. The open positions are: User Experience Intern - Student Associate...
Weekly Tech Update: Your Hub for IT News!
Check out all the fun things IT has going on this week!
Weekly IT Update: Get your news here!
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
As we approach a new semester, we want to make sure you know what your support options are should you ever need them.
Introducing: The Fates (a new IT team!)
In Greek mythology, the Fates were in charge of the destiny of humans – who you are, what your life has in store. In a similar vein, our new team directs the fate of your Miami account!
Top 5 Tech Tips to Take On 2025
As we start a new calendar year and gear up for the Spring 2025 semester, this is the best time to refresh our memories about some important technology to-dos and housekeeping activities before the...
Weekly Tech Update: Your first update of the Year!
Welcome to the first Weekly Tech Update of the year! Check out what IT has going on for the week.
Process change: Entity account creation now requires claim code
The IAM team is progressing on process changes for some of our account types.
Miami ID Card System Upgrade Planned for Jan. 7
Miami’s ID Card system, CS Gold, will undergo a standard point version upgrade beginning Tuesday, Jan. 7, 2025. The upgrade will begin at 6:30 a.m. and will last for five hours. Outages a...
Notice: New Email Scam Asking for Student Research Assistants
Please be aware that a new phishing email message is making the rounds asking for student research assistants.
Weekly Tech Update: Your IT News Outlet
Check out what's happening with IT this week!
IT Services announces Winter Break maintenance windows
This year, as always, IT Services will be performing several upgrades and conducting routine maintenance on various systems to ensure they are ready for the return of students in January.
Miami Makes Best Places to Work in IT List for Fourth Straight Year
For the fourth year in a row, Miami University has been chosen as a top place to work in IT. The 2025 rankings for the 31st annual Best Places to Work in IT report from Computerworld are out, and M...
Planned change: Miami Directory to be login-only
In service to maintaining a high level of security, we will be placing our web directory (MiamiOH.edu/directory) behind authentication on December 16, 2024.
Weekly Tech Update: Your Go To For IT News!
Come find out what IT has in store this week!
Top Eight Tech Gifts for the 2024 Holiday Season
Looking for last minute gift inspo? We got you covered with our top eight tech gifts for this year!
Find and organize Pending Delete files in your Google Drive
As we reported previously, Miami users have begun to see a “Pending Delete” label in their Google Drive on certain files.
Weekly Tech Update: Your Place for IT News!
Check out the latest updates with IT Services!
Tis the Time of Year for Scams Galore
It's unfortunately the time of year for scammers to come out of the woodwork.
Weekly Tech Update: Get in the know about all things IT!
Check out what's happening before Thanksgiving Break!
Weekly Tech Update: Your What's What of IT News
Check out IT's newest updates!
MU-WIRELESS Wi-Fi Option Going Away During Winter Break
As part of an initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be removing the MU-WIRELESS option from the Miami Wi-Fi envir...
Weekly Tech Update: Get the Scoop on What's Going on With IT!
Find out what's currently happening with IT Services!
Second Miami AI Symposium scheduled for March 10-11
Following on the heels of what was a tremendously successful first edition in the fall of 2023, a second Artificial Intelligence (AI) summit at Miami is set to take place on March 10-11, 2025 in th...
Techsplaining 101: Network Attached Storage at Miami
Let's learn about how we use network attached storage and the NetApp at Miami.
Weekly Tech Update: Your What's What of IT News!
CyberMania, Access for All, and more! Get the scoop on what's happening with IT!
Victories for both Miami and Ohio in the second annual CyberMania competition
We have officially closed the annual CyberMania event!
Opportunity for competitive advantage at Access for All
On October 25, 2025, the Access for All Annual Accessibility Symposium was held at the Shriver Center on Miami’s Oxford campus. A bright crowd of around 91 attendees gathered in the Heritage ...
Weekly Tech Update: Get the Scoop on All Things IT
Check out what IT is doing this week, including the last week of CyberMania!
IAM Update: Three new affiliations, Google calendars, and more
The IAM Program continues to work on a long list of tasks and activities that are improving not only how our systems talk to each other, but also how we use those systems to improve the level of se...
Weekly Tech Update: What's Happening with IT?
Check out what's happening with IT this week!
Trick or treat? More like click or delete: NCSAM update 2024
As you know, October is National Cybersecurity Awareness Month, and we are all working to become more knowledgeable and – dare we say – aware of common cybersecurity practices and...
Adobe software now available for checkout at King Library
Books aren’t the only thing you can get at the library.
Weekly Tech Update: Your Go To for IT News!
Get the scoop on what's going on with IT this week!
Introducing: Grackle Workspace at Miami
Miami University and the AccessMU Center are excited to announce the availability of Grackle Workspace for the entire campus community.
Weekly Tech Update: Your Place for IT News!
Check out what's happening with IT this week!
Registration is now open for the 9th Annual Accessibility Symposium
The annual Access for All: Accessibility Symposium will be held this year on Friday, October 25, 2024, from 9 a.m. to 3:30 p.m. All sessions will be held at Miami University's Shriver Center. You d...
Weekly Tech Update: Your What's What of IT News!
It's almost National Cybersecurity Awareness month! Check out everything IT has planned.
NCSAM is starting: Join us for a Fireside Cyberchat
On October 17, join IT Services and the Information Security Office for a Fireside Cyberchat with Helen Patton.
Weekly Tech Update: Your IT News Outlet!
We're bringing something back this year...read all about it and more!
Introducing: Generative AI at Miami
Read on to learn more about generative AI and see how you can use new tools with your Miami credentials!
Notice: Recent phishing scam appears to be from President Crawford
Please be aware that a new phishing email message is making the rounds that appears to be from University President Gregory Crawford.
Weekly Tech Update: Get the Scoop on All Things IT News!
Check out what's happening this week in IT!
Google Update: Pending Delete label
Beginning October 1, Miami users will start to see a new label in their Google Drive on certain files.
Weekly Tech Update: Your Source for All Things IT!
Check out what's happening with IT this week!
Tech Fee Informational Meeting Next Week
There will be an open informational meeting and Q&A session regarding the Tech Fee proposal process on Wednesday, September 11, from 9 - 11 a.m. This is an informal, drop-in meeting that is ava...
Weekly Tech Update: Your IT News Outlet!
Get the scoop on what's happening with IT this week!
Techsplaining: How Wi-Fi Works at Miami
We've recently made some changes to Miami's Wi-Fi Network. Let's dive deeper into how exactly our internet works!
Weekly Tech Update: Get the Scoop On All Things IT!
Our weekly newsletter dedicated to everything IT!
Ten new things Miami University students will see in the 2024-2025 academic year
New dining concepts, a walk-in tech support center, and more
New Miami Wi-Fi Options Now Available
As part of a larger initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services over the summer made some enhancements to the available Wi-F...
Weekly Tech Update: Your News Outlet for All Things IT!
Get the scoop on what's happening with IT this week!
Tech Fee call for proposals begins Monday
The next round of the Student Technology Fee Competitive Proposal Process will begin on Monday, August 19, with a final deadline of September 29.
Tech Support Options: Where Can You Get Help?
Check out all the places where you can get tech help!
Upcoming maintenance: Production Oracle patching scheduled for August 19
On Monday, August 19, starting at 5 p.m., IT Services will be installing security patches to the production Oracle grid infrastructure (specifically on the databases that are on 19c). These patches...
Upcoming maintenance: Oracle Analytics Server (OAS) quarterly patching
IT Services, in coordination with our support partners at Rittman Mead, will be performing a quarterly patch update to the Oracle Analytics Server (OAS) suite, which addresses several security issu...
Weekly Tech Update: The Place to Get Your IT News!
Get the scoop on what is going on with IT this week!
Staff Profile: Zacchary Townsend
Come meet the Tech Support Lounge's newest technician!
Upcoming maintenance: Oracle host operating system upgrades
Each night during the week of August 12 through August 16, IT Services will be upgrading the operating system of several database servers.
IT teams show up for Miami community during CrowdStrike incident
As Miami technology has since recovered from the CrowdStrike / Windows incident of mid-July, we thought it was an appropriate time to debrief the university community about the incident – wha...
Weekly Tech Update: Get the Scoop On All Things IT!
Check out what's happening with IT Services this week!
August 2024 IAM Program Update
The IAM Program has spent the summer months busily working on the implementation of our new identity governance and administration (IGA) tool, RapidIdentity.
Weekly Tech Update! Find Out What's Happening with IT!
Check out all our updates and more!
Internet vacationing: Summer cybersecurity safety tips
Let’s take a trip to the cyber-beach and see what we’ll need to bring…
Current Outage: CrowdStrike bug causes Windows devices to bluescreen
This is a timeline of the communications sent to our University partners and users as we worked through Friday to mitigate the impact of the outage caused by the CrowdStrike cybersecurity software.
Weekly Tech Update! Get the Scoop on What's Going on with IT!
Lots of crazy things are going on this week. Check them out now!
Scam alert: Research assistants for Padma Patil
The information security team has received numerous reports of a scam concerning student research assistants for Padma Patil, associate vice president of institutional research.
Weekly Tech Update for July 15, 2024
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Services Helps to Ease Technology Worries at Fall 2024 Orientation
IT Services Helps to Ease Technology Worries at Fall 2024 Orientation It is once again that time of year, as Miami prepares for the start of the fall academic season and gets set to welcome the cla...
Weekly Tech Update: Your Go To For IT News
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monda...
Introducing: New IT Services website!
If you haven’t noticed yet, you soon will: IT Services has a new website!
Weekly Tech Update: Your Digest of IT News
Check out everything going on with IT this week!
New Wi-Fi options available May 22
As part of a larger initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be making some enhancements to the available Wi-Fi netw...
Weekly Tech Update: Your What's What of IT News
Check out everything going on with IT this week!
Recent phishing scams: Google Docs and QR codes
Please read carefully and remember: Stay vigilant!
Weekly Tech Update: Your What's What of IT News
We have lots of exciting events coming up! Read all about them now!
Contact IT Services
312 Hoyt Hall
521 S. Patterson Ave.
Oxford, OH 45056
