Student-led Security Operations Center an instant success for Miami
At the beginning of 2025, we announced that we would be implementing a student-led security operations center (SOC) here in IT Services. And now, in the fall of 2026, we can confidently say that ou...
Techsplaining 101: PHP and PHP2Shell
What is PHP? Why is everyone suddenly talking about it? Find out more in our long-running series: Techsplaining 101.
Accessible By Design: Google + Grackle Workspace
Ensuring that information is available to all users regardless of ability is fundamental to digital inclusion. While Google Workspace offers excellent collaboration tools, creating fully compliant ...
11th Access for All event shines light on accessibility as human connection
The 11th annual Access for All: Accessibility Symposium was a day full of learning, new experiences, and human connection.
Cyberchat with Helen Patton: NCSAM 2026 focuses on rearchitecting the basics
For this National Cybersecurity Awareness Month (NCSAM), the Information Security Office once again welcomed Helen Patton, Cybersecurity Executive Advisor at Cisco Systems, to be our guest speaker ...
TRICK OR CLICK: Watch out for rise of ClickFix attacks
The Information Security Office keeps our ear to the ground in search of the latest and “greatest” in security news so that we can let Miami users know what to look out for. Her...
Access For All: Accessibility Symposium - Preparing for the Journey Ahead
Registration open until Monday, 10/19.
Miami University’s high performance computing team helps faculty scale up to powerful resources
As part of the Campus Champions program, Miami helps researchers leverage Ohio Supercomputer Center services
Miami SSO coming to select AI tools
Beginning in the first part of October, Miami will be enabling Single Sign-On (SSO) for supported OpenAI and Anthropic services associated with the MiamiOH.edu domain. Once SSO is enabled, users wh...
National Cybersecurity Awareness Month is starting!
It's National Cybersecurity Awareness Month, and IT Services has a LOT going on.
Special Fall ShredFest event happening on October 14
What’s better than one ShredFest in a year? How about two! A special fall edition of ShredFest will be happening this year to help offices with the burden of properly destroying documents...
Google Reminders: Data management for employees and students
For this month’s Google Update, we wanted to help you out with some important reminders about how you should be using Google tools.
Changes to Google Calendars coming to Miami in October
IT Services would like to inform the Miami community about some changes that Google is making to calendars that may be highly impactful to Miami folks. We will walk you through what Google is doing...
Top 5 Canvas Accessibility Tips
Let’s dive in with some key steps for how you can make accessibility a priority in your Canvas courses
New SMS scam: IT Services will never contact you via text
IT Services has received several reports about a new SMS-based phishing scam that seems to come from the IT Help support desk. (Hint: It’s not us!) Here is an example: Do not respond to ...
Register now for Fireside Cyberchat: Tomás Maldonado, NFL CISO
Sign up for the Sept. 17 virtual chat
Phishing campaigns making headlines at the start of Fall 2026
The start of the semester is always a time for malicious actors to ramp up their attempts to steal your money and data. Be on the lookout for these scams and stay vigilant!
New accessibility tool: GrackleScan
Keeping our online documents accessible is about creating a welcoming online environment for all
Where in the world is IT Services?
IT Services is prepared to answer questions regarding technology, Wi-Fi around campus, cybersecurity best practices, and more as semester begins
Techsplaining 101: The Anatomy of a Major Incident
We take an in-depth look at the process for declaring, managing, communicating, and resolving a Major Incident
We have multiple easy ways for faculty, staff, and students to get plugged into what’s going on in IT. No matter how you prefer to ingest information, we have an avenue for you –...
Introducing: Student-Powered Security Operations Center Website
The Security Operations Center (SOC) run by the Information Security Office and sponsored by University Advancement, now has its very own home on the Miami website. Here, you can find information a...
Weekly Tech Update: July 13, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Tech Support Options in Fall 2026
Welcome back, RedHawks! We are excited to have you back and start the Fall 2026 semester with you, but first we want you to know what your IT support options are, should you ever need them.
Identity, Access, and Authorization, Oh My: Checking in with The Fates at Miami University
As in previous years, The Fates and other key team members who work on the periphery of the program met in June to participate in their annual Advance. Let's see what the team is up to.
Introducing Pope Tech: New digital accessibility platform
IT Services and AccessMU are excited to announce a major upgrade to our digital accessibility initiative! Over the coming weeks, our institution will be migrating our primary web accessibility scan...
Weekly Tech Update: July 6, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: June 29, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
The Western Geothermal Plant serves to cool the new servers and containment area, and reuse the excess heat
Over the course of the summer, IT Services will be making some changes to IT Help to improve the experience for all members of the Miami community. What is not changing The various ways you current...
Weekly Tech Update: June 22, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Supporting Technology and Building Connections Meet Lucy Anderson
Meet Lucy Anderson, Support Analyst I at Miami University.
Weekly Tech Update: June 15, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
It’s finally time: Oracle Enterprise Environment due to be sunsetted June 2028
Because we won’t be using Banner anymore, the need for Oracle licensing will be greatly diminished, and so: We are planning to sunset the Oracle Enterprise Environment by June 2028.
Weekly Tech Update: June 8, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Summer reminder about tech tools
Summer provides us at the university with a different type of schedule. That includes fewer academic classes, especially in-person, but lots of visitors with Orientation, camps, etc. So, IT Service...
Weekly Tech Update: June 1, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Services goes to Toledo: Learning and collaborating with schools across Ohio
One sunny week in May, several folks from Miami’s IT Services division headed up Interstate 75 to spend a few days in the Glass City and learn (and share!).
ShredFest 2026 another huge success
For ShredFest this year, you could not have scripted better weather for the attendees and the volunteers. The sunny skies and mid-70’s temperatures contributed to another huge success, no...
Weekly Tech Update: May 18, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
This May: Celebrating Global Accessibility Awareness Day
Global Accessibility Awareness Day (GAAD) is celebrated every year on the third Thursday in May. This day focuses on removing digital barriers and creating inclusive technology for everyone. May 21...
Sunny Series: Tech tips for your summer session
Check out these hot tips for keeping your technology cool during the summer.
Weekly Tech Update: May 4, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Make it so: The Next Generation Data Architecture is coming to Miami
IT Services is boldly embarking on a journey to modernize Miami’s data and analytics infrastructure, and we are inviting you to join us. As of today, May 1, 2026, we are launching a new p...
Weekly Tech Update: April 27, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Incoming legitimate survey: Miami - IUC Technology Survey 2026
This email is not phishing.
McGraw Hill Data Breach - Things to Know
You may have heard about a recent data breach involving a limited amount of McGraw Hill data accessed from a Salesforce-hosted webpage. Although we don’t believe any Miami institutional d...
Third annual AI Symposium brings faculty, staff, and students into the conversation about AI
More than 450 people attended the third annual Miami AI Symposium.
Welcome to IT Services, Craig Martin!
Let's meet one of the newest members of the IT admin team!
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Save the Date: Accessible Gaming Event!
Join us for a day of gaming, learning, and accessibility.
Weekly Tech Update: April 13, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
ShredFest 2026 also Includes Battery and Print Cartridge Recycling
We hope you will join us and take part in ShredFest 2026. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-site shredding at the various Miami campus...
Weekly Tech Update: April 6, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Miami University alumni working for NASA excited about Artemis II lunar mission
One Miamian is involved in the mission, another is researching a new class of solar cells that can be manufactured in space and on the moon
Fourth annual chili challenge brings competition, camaraderie, and colleagues to Goggin Ice Center
Things heated up at Goggin last week!
Weekly Tech Update: March 30, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: March 23, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
The dates have been finalized for ShredFest 2026, so make sure you have them in your calendar. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-site ...
IT Work to Take Place Over Spring Break
IT Services will perform maintenance and implement changes in the computing environment between Saturday, March 21, and Saturday, March 28. Read on for dates and details.
Weekly Tech Update: March 16, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
An earlier version of this article mentioned April 24 as the deadline for updates to Title II regulations. Please note that as of April 20, 2026, the Department of Justice has extended the Title II...
Third Miami AI Symposium scheduled for April 15-16
Following on the heels of what was a tremendously successful second edition last spring, a third Artificial Intelligence (AI) summit at Miami is set to take place on April 15-16, 2026, in the Armst...
Weekly Tech Update: March 9, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Help update: ITHelp email no longer supported after March 16
After March 16, 2026, emailing ITHelp@MiamiOH.edu will no longer be a viable support channel for Miami clients due to constraints of new technology being adopted by our help desk partner. Although ...
Upcoming deadlines for IT technologies and related activities
As the Spring 2026 semester continues, there are several deadlines and important dates about which IT Services would like to remind the Miami community. These dates are fast approaching, so put the...
Weekly Tech Update: March 3, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday ...
Miami’s John Virden wins 2026 OhioCISO ORBIE Award
On February 19, the OhioCISO ORBIE Award winners were announced at a breakfast gala in Columbus. Miami chief information security officer John Virden ‘90 won in the Corporate category. Th...
Weekly Tech Update: February 23, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT and Chili: Heating up Hoyt Hall in 2026
Congratulations to Patrick Hawk for winning this year's IT chili cook-off!
Google Updates: February 2026 Edition
It’s time once again for an entry in our long-running series: Google Updates. As one of our key services, Google Workspace apps keep Miami running in a real way—and when Google ...
Beyond the Office: More than just ones and zeroes
IT Services has been up to many things so far in 2026, and not all of them take place behind the keyboard. Let's check it out!
From Farm Life to IT Services: Lori Minges
Learn about Lori Minges. From farm life to supporting IT Services through contracts and innovation.
Weekly Tech Update: February 16, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Google is adding Gemini integration into Google Apps
Google is integrating Gemini into Google Docs, Slides, and Forms for Miami faculty and staff. This change will take effect very soon, and in fact, some users may already have access to these tools....
Important Security News: Update your Duo Mobile app by March 31
Due to new internet security activities affecting Duo Security, Miami’s multi-factor authentication partner, older versions of the Duo Mobile app will no longer send push notifications st...
Weekly Tech Update: February 9, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Security notice: Website pop-up asks users to run code
Never open a terminal window and run code from a website, no matter how trustworthy you think it is.
Give Your Canvas Course an Accessibility Check-Up
An earlier version of this article mentioned April 24 as the deadline for updates to Title II regulations. Please note that as of April 20, 2026, the Department of Justice has extended the Title II...
Weekly Tech Update: February 2, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Phishing alert: “Issues with your ID” and other messages send users to fraudulent login screen
A new phishing attempt is making the rounds. Be aware.
Miami University AI Symposium 2026 - Call for Proposals
Miami University is pleased to announce that the annual AI Symposium will return on Wednesday, April 15, and Thursday, April 16, 2026. This two-day event, titled...
IT Services provides a full collection of technology support options in 2026
New year, new classes—same great tech support. Who do you call when you forget your password or have trouble logging in to myMiami? Support is one of the most important services provided ...
Top 5 Tech Resolutions for 2026
What are your resolutions for 2026? May we suggest some tech-related goals?
Goodbye Filelocker: New tool to replace file sharing service available now
Please note: A previous version of this article stated the decommission deadline was May 20, 2026. However, that date has been revised with the below information. Filelocker will be decommissioned ...
Weekly Tech Update: January 12, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Title II is coming: Are you ready?
An earlier version of this article mentioned April 24 as the deadline for updates to Title II regulations. Please note that as of April 20, 2026, the Department of Justice has extended the Title II...
Weekly Tech Update: January 5, 2026
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: December 22
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Found in Translation: Introducing business analyst and voracious language learner Ruowei Fischer
Please help us welcome one of our newest team members in IT Services! Ruowei Fischer just joined the project management office as a business analyst II. In her role, she acts as a liaison between t...
Weekly Tech Update: December 15, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Miami chosen as a top place to work in IT
The 2026 rankings for the 32nd annual Best Places to Work in IT report from Computerworld are out, and Miami has once again been listed as one of the best places to work in IT. We are ranked #17 ov...
Top Six Tech Gifts for the 2025 Holiday Season
Looking for a last minute gift inspo? Here are our top six tech gifts for this year!
IT Services announces Winter Break maintenance windows
This year, as always, IT Services will be performing several upgrades and conducting routine maintenance on various systems to ensure they are ready for the return of students in January. The last ...
Weekly Tech Update: December 8, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: December 1, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: November 24, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Legitimate message from Canva incoming for Miami users. (NOT phishing.)
Techsplaining 101: Quantum computing and what it means at Miami
Let's learn a little more about quantum computing for this edition of our long-running technology explainer series.
High-performance computing is getting an update at Miami, and it's looking cooler every day.
Weekly Tech Update: November 17, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Information you need to know about using Google resources at Miami
Weekly Tech Update: November 11, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Looking back on NCSAM 2025: October shenanigans bring November reflections
Yet another October has come and gone, and the Information Security Office is grateful for all the support from our Miami community.
Weekly Tech Update: November 3, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Solve for one, extend to many: Successes at the 10th Annual Accessible Technology Symposium
The 10th annual Access for All: Accessible Technology Symposium took place on Friday, October 24, 2025. Around 130 attendees gathered in the Shriver Center to celebrate the symposium’s de...
Weekly Tech Update: October 27, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Scam notice: Party invites in personal email
Please be on the lookout for malicious party invitations in your personal email inboxes.
Global settings change coming soon to Miami Google Calendars
On November 24, the "Add invitations to my calendar" default setting will change to “Only if the sender is known”. This change is taking place to help combat a significant inc...
The IAM journey continues down the road to maturity
Here are a few things the IAM team has been working at now that we don’t just have to keep the lights on!
Administrative Assistant Employee Profiles
We caught up with the administrative assistants in IT Services to show you a little bit of what their workday is like. The IT division truly would not be the same without them -- they keep the ligh...
Fireside Cyberchat 2025: Cybersecurity and AI
Helen Patton’s talk focused on the risks of generative artificial intelligence and what industry cybersecurity professionals are seeing in terms of its impacts on their work. Here is a brief ...
Weekly Tech Update: October 20, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
New threat to watch for: Google Calendar invites
The Information Security Office is seeing an uptick in phishing attempts via Google Calendar. Threat actors will send an email invite for a virtual meeting with details about a recent “Bi...
NCSAM reminder: Top 3 tips for creating strong passwords
Let's take a look at some of the ways you can practice stronger password management hygiene.
Where’s the ISO? NCSAM events you shouldn’t miss
National Cybersecurity Awareness Month is in full swing! Check out these must-attend events that will have you learning about CyberMania, answering questions about phishing, and spinning a prize wh...
Weekly Tech Update: October 6, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Register now: 10th Annual Accessibility Symposium
Registration is open! Join us on Oct. 24.
Weekly Tech Update: September 29, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
National Cybersecurity Awareness Month begins now!
It's National Cybersecurity Awareness Month, and IT Services has a LOT going on.
Weekly Tech Update: September 22, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Reminder: Windows 10 to be out of support in October
Learn how to upgrade your personal Windows 10 devices before Oct. 14.
Weekly Tech Update: September 15, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
UPDATE: “Pending delete” files to now be removed Oct. 15
In preparing for the removal of “Pending delete” files on Sept. 15, IT Services administrators discovered an unexpected Google Drive behavior. This has resulted in a small subse...
Final reminder: Check files that are pending delete
The Oct. 15 deadline for the removal of all “pending delete” files in Google Drive is fast approaching.
Weekly Tech Update: September 8, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Top 5 upcoming IT deadlines and reminders
The beginning of the academic year marks the onset of a busy season in IT Services. All the work leading up to fall startup is now bearing fruit—meaning it’s time to turn our at...
Weekly Tech Update: August 25, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IAM Changes on the Horizon: Claim codes for all, removal of UniqueID Lookup tool
The Identity and Access Management practice at Miami continues to grow, helping us to shape how our systems interact with users and make quality-of-life changes for the organizations who support st...
Tech Support Options in Fall of 2025
Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin...
Phishing attempt: Microsoft 365 account verification
The Information Security Office would like to caution the Miami community about a new phishing attempt that was sent to many Miami users over the weekend. Some users have received an email stating ...
Weekly IT Update: August 18, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Tech Fee call for proposals opens on August 18
The competitive Tech Fee program has awarded over $8 million, which has funded projects that have helped students in and out of the classroom through the use of technology since 2009.
Weekly Tech Update: August 11, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Google Drive files being deleted in September and how this impacts the Miami community
As the beginning of the semester looms big on the horizon, IT Services would like to remind the Miami community of some changes coming down the pike in relation to Google Drive storage and file org...
Phishing alert: Email messages about MUnet ID
Throughout the weekend and continuing this morning, a phishing message has been circulating to Miami accounts. This message contains the subject line: “Significant information about your ...
Weekly Tech Update: August 4, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
On a sunny Thursday morning in June, a group of people tasked with managing IAM infrastructure and policies gathered in a meeting space at College@Elm and worked through what the next few years wou...
Weekly Tech Update: July 28, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Techsplaining 101: Google Updates 2025
There is plenty of Google news to alert you to this summer.
Network failover testing scheduled for July 19, some brief outages expected
IT Services will be doing annual network failover testing on Saturday, July 19, from 8 a.m. to noon. This testing enables IT Services to exercise the resiliency of our network systems to provide hi...
Phishing notice: “Essential Department Interview” document shared with you by senior administrators
IT Services has received reports that a new scam email has been making the rounds. The sender claims to be a Miami senior executive, such as academic dean or senior administrator. The email states ...
Weekly Tech Update: July 14, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates every Monday.
Tech Support Lounge now offers loaner program for students
The Tech Support Lounge, located in the Atrium section of the Armstrong Student Center, is nearly a year old. It continues to work closely with all of the academic areas across the University to en...
New phishing attempt: Your password is expiring
A new phishing scam is out and about! Be aware!
Weekly Tech Update: June 30, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
New IT Help experience coming next week!
IT Services is excited to announce a new, cleaner IT Chat experience beginning July 1. The new experience will bring our IT Help support service in line (visually) with the support experience you&a...
Weekly Tech Update: June 23, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
End of Life for Analog Phone System on Oxford Campus
IT Services will be migrating away from old copper cabling for our phone system on the Oxford campus south of Spring Street on July 9, starting at 8 a.m. This cabling was used for older services su...
Notice: Phishing scam about Microsoft accounts
A new phishing scam is on the prowl. Be safe!
Weekly Tech Update: June 16, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
IT Services Goes to Orientation
What goes on during the Oxford Orientation sessions, from an IT Services perspective? Come along, and we’ll show you!
Weekly Tech Update: June 9, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
DMARC email security protocol to change in July
As you are probably aware, for the past year plus, IT Services has been using a compliance rule in Google that tags the subject line of incoming emails sent from a MiamiOH.edu email address that fa...
Weekly Tech Update: June 2, 2025
Welcome to June!
ShredFest 2025 Introduced Additional Services
Rain couldn't keep IT Services and General Counsel from shredding!
Tech Fee call for proposals coming in August
Now that the 2024-25 school year and graduation activities are behind us, it is now time to look ahead to the fall and the next round of the Student Technology Fee Competitive Proposal Process (Tec...
Weekly Tech Update: The IT News Outlet
We're in the home stretch for this semester! Check out what IT Services has going on!
ShredFest 2025 Taking Place on Monday and Tuesday
Next week, ShredFest and ShareFest are combining forces to help the Miami and Oxford communities. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-si...
Techsplaining 101: Windows 10 EOL
Here’s everything you need to know about the sunsetting of Windows 10, how Miami is tackling our managed machines, and our recommendations for your personal devices.
Top 5 tech reminders for the start of summer
As we wind down the spring semester (where did the time go?) and prepare for the summer session, we know that faculty and staff are excited to exchange chilly breezes for warmer sunshine –...
Weekly Tech Update: The Place to Go for IT News!
Check out what IT has going on this week!
MU-Gaming Wi-Fi Option Going Away May 23
As part of an initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be removing the MU-Gaming option from the Miami Wi-Fi environ...
The Most Recent Phishing Scams at Miami
Lots of scams have been circulating recently. Read on to learn more and how to avoid them!
Planned change: Duo Mobile passcodes will now be more secure
Duo Mobile manually generated codes will now operate with a 30-second time limit.
Weekly Tech Update: Your IT News Outlet
Get the scoop on what is happening with IT this week!
Notice: Email phishing messages urge users to send password, Duo code to bad actors
A new phishing email urges recipients to log in to a special system to verify their Microsoft accounts.
Weekly Tech Update: Your Hub for IT News!
Get the scoop on what is happening with IT this week!
It has become a non-stop battle between scammers and security folks. Both working to get the upper hand over the other. The trouble with a lot of email and text phishing messages is that they can l...
Weekly Tech Update: Your IT News Digest!
Get the scoop on what's happening wit IT this week!
Third annual Fire & Ice Chili Challenge brings the heat
The competition was fierce and fiery, and one contestant came away with the chili crown!
Weekly Tech Update: Your IT News Outlet
Get the scoop on what's happening with IT the week!
April Security Awareness Topics
Oracle Password Update and ShredFest Reminder
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Weekly Tech Update: March 24, 2025
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
A heartfelt ‘thank you’ to Leah Harris on the eve of her retirement
After 31 years of hard work and dedication to Miami and to IT Services, Leah will be retiring at the end of March 2025.
Miami AI Symposium draws faculty, staff, and students for two-day event
For the second time, the Miami AI Symposium was a successful event showcasing the best and brightest of Miami’s faculty, staff, and students and their relationship with generative artificial ...
Introducing: The Student-Run Security Operations Center
The student-run SOC will be a dedicated space for student employees to monitor and respond to cybersecurity threats and incidents.
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IT work to take place over Spring Break 2025
IT Services will perform maintenance and implement changes in the computing environment between Saturday, March 22, and Saturday, March 29.
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Urgent information about some Miami accounts
Technicians are investigating an issue in the Miami identity system -- but there is a workaround!
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Upcoming: Google Drive files shared with you by former Miami employees
Here are some things you will need to remember as we move into the new era of storage management at Miami.
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Miami University’s second AI Symposium March 10-11
Lilly Leadership Institute and the College of Education, Health, and Society will host additional AI-themed conferences in April
Security Awareness: The Latest Scams of 2025
Today, we'll dive into the most recent ways scammers try and reach out to you so you know what to look out for and how to avoid getting phished.
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Email phishing message asking for student research assistants
The information security team has received numerous reports about a new (old!) scam email trying to recruit student research assistants. There are several, similar versions of the message being sen...
Alternatives to InfoBase Learning Cloud
There are many good alternatives to the valuable learning resources contained within InfoBase Learning Cloud. Here are just a few!
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The dates have been finalized for ShredFest 2025, so make sure you have them in your calendar. ShredFest is your opportunity to bring confidential office and personal documents for secure, on-site ...
Current IT Services Student Employment Opportunities
Did you know that IT Services currently has 5 open positions for student employees? All of these are currently posted in Workday. The open positions are: User Experience Intern - Student Associate...
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Weekly IT Update: Get your news here!
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day. Check for updates here every Monday.
Introducing: The Fates (a new IT team!)
In Greek mythology, the Fates were in charge of the destiny of humans – who you are, what your life has in store. In a similar vein, our new team directs the fate of your Miami account!
As we approach a new semester, we want to make sure you know what your support options are should you ever need them.
Top 5 Tech Tips to Take On 2025
As we start a new calendar year and gear up for the Spring 2025 semester, this is the best time to refresh our memories about some important technology to-dos and housekeeping activities before the...
Weekly Tech Update: Your first update of the Year!
Welcome to the first Weekly Tech Update of the year! Check out what IT has going on for the week.
Process change: Entity account creation now requires claim code
The IAM team is progressing on process changes for some of our account types.
Miami ID Card System Upgrade Planned for Jan. 7
Miami’s ID Card system, CS Gold, will undergo a standard point version upgrade beginning Tuesday, Jan. 7, 2025. The upgrade will begin at 6:30 a.m. and will last for five hours. Outages a...
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Notice: New Email Scam Asking for Student Research Assistants
Please be aware that a new phishing email message is making the rounds asking for student research assistants.
IT Services announces Winter Break maintenance windows
This year, as always, IT Services will be performing several upgrades and conducting routine maintenance on various systems to ensure they are ready for the return of students in January.
Miami Makes Best Places to Work in IT List for Fourth Straight Year
For the fourth year in a row, Miami University has been chosen as a top place to work in IT. The 2025 rankings for the 31st annual Best Places to Work in IT report from Computerworld are out, and M...
Planned change: Miami Directory to be login-only
In service to maintaining a high level of security, we will be placing our web directory (MiamiOH.edu/directory) behind authentication on December 16, 2024.
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Top Eight Tech Gifts for the 2024 Holiday Season
Looking for last minute gift inspo? We got you covered with our top eight tech gifts for this year!
Find and organize Pending Delete files in your Google Drive
As we reported previously, Miami users have begun to see a “Pending Delete” label in their Google Drive on certain files.
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Tis the Time of Year for Scams Galore
It's unfortunately the time of year for scammers to come out of the woodwork.
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Check out what's happening before Thanksgiving Break!
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MU-WIRELESS Wi-Fi Option Going Away During Winter Break
As part of an initiative to improve the overall security, features, and performance of the Miami Wi-Fi infrastructure, IT Services will be removing the MU-WIRELESS option from the Miami Wi-Fi envir...
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Second Miami AI Symposium scheduled for March 10-11
Following on the heels of what was a tremendously successful first edition in the fall of 2023, a second Artificial Intelligence (AI) summit at Miami is set to take place on March 10-11, 2025 in th...
Techsplaining 101: Network Attached Storage at Miami
Let's learn about how we use network attached storage and the NetApp at Miami.
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CyberMania, Access for All, and more! Get the scoop on what's happening with IT!
Victories for both Miami and Ohio in the second annual CyberMania competition
We have officially closed the annual CyberMania event!
Opportunity for competitive advantage at Access for All
On October 25, 2025, the Access for All Annual Accessibility Symposium was held at the Shriver Center on Miami’s Oxford campus. A bright crowd of around 91 attendees gathered in the Heritage ...
Weekly Tech Update: Get the Scoop on All Things IT
Check out what IT is doing this week, including the last week of CyberMania!
IAM Update: Three new affiliations, Google calendars, and more
The IAM Program continues to work on a long list of tasks and activities that are improving not only how our systems talk to each other, but also how we use those systems to improve the level of se...
Weekly Tech Update: What's Happening with IT?
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Trick or treat? More like click or delete: NCSAM update 2024
As you know, October is National Cybersecurity Awareness Month, and we are all working to become more knowledgeable and – dare we say – aware of common cybersecurity practices and...
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Adobe software now available for checkout at King Library
Books aren’t the only thing you can get at the library.
Introducing: Grackle Workspace at Miami
Miami University and the AccessMU Center are excited to announce the availability of Grackle Workspace for the entire campus community.
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Registration is now open for the 9th Annual Accessibility Symposium
The annual Access for All: Accessibility Symposium will be held this year on Friday, October 25, 2024, from 9 a.m. to 3:30 p.m. All sessions will be held at Miami University's Shriver Center. You d...
