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Trihealth logoMiami University has an exciting relationship with TriHealth as the university’s health care provider. When it comes to serving the holistic medical needs of our students, TriHealth is among the best health care providers in our region and will provide top-quality care.

Student Health Services (SHS) provides outpatient care to all eligible Miami students. This includes anyone from Miami’s Oxford or regional campuses who are enrolled in at least one class.

Staff includes full-time physicians, certified nurse practitioners, and nursing staff who provide services that include general medicine and injury care, gynecology, immunizations, laboratory, physical therapy, and psychiatry.

Our goal is to provide both medical care and education that supports a healthy college experience.

Meet the Clinicians

Clinicians at Student Health Services (SHS) include highly qualified TriHealth physicians and nurse practitioners who have a passion for college health and the students they serve. Our clinicians provide primary care services for Miami students. This includes treatment for acute illness and minor injuries, as well as both women’s and men’s health promotion, education, and disease prevention.

We encourage you to find a TriHealth clinician at SHS that you are comfortable seeing for all your primary care needs. To schedule an appointment call SHS at 513-529-3000, option #1. You will be offered an appointment based on your time preference.


Dr. Susan Bantz, MD

Undergrad: Miami University

Medical School: University of Cincinnati College of Medicine

Board Certification: American Academy of Family Practice and American Board of Family Medicine

Specialty: Family Medicine 

Tammy Gustin APRN-CNP, FNP

Undergrad: University of Cincinnati

Graduate Studies: Wright State University

Board Certification: American Nurses Credentialing Center

Specialty: Family Medicine with special interest in Women’s Health 

Natasha McMillian

Natasha McMillian, PMHNP

Undergrad: The Christ College of Nursing and Health Sciences

Graduate Studies: Northern Kentucky University

Board Certification: Psychiatric Mental Health Nurse Practitioner

Specialty: Mental Health

Tammy Williams

Tammy Williams

Undergrad: Indiana University

Graduate Studies: Indiana University

Board Certification: American Association of Nurse Practitioners

Specialty: Family Medicine 


Who is eligible to receive services at Student Health Services (SHS)?

Any Oxford or regional campus Miami student who is registered for at least one class. You do not need to purchase the student health insurance plan to be seen at SHS.

Do I need an appointment?

SHS does operate by appointment. The best way to schedule an appointment with SHS is to call the clinic at 513-529-3000, option 1.

What do I need to bring with me to my appointment?

You will need to bring a legal photo ID, which would include a valid driver’s license, passport, or state issued photo ID. We can only accept a Miami ID if it includes your full given name at birth as well as your date of birth.

You will also need to bring a physical current medical insurance card OR a printed photo of the front and back of your current medical insurance card. A physical copy is needed to scan into the TriHealth medical record to verify eligibility for service and ensure proper billing.

Will the Aetna student health insurance cover charges at Student Health Services?

Yes. The student health insurance will cover routine charges for services at SHS-the standard medical care provided for illness or injury after the deductible is met. There is some coverage for wellness services.

More information about the student health insurance coverage is provided at or you can also reach our Aetna student health representative by calling 513-529-3000, option 3.

Will my own medical insurance cover charges at Student Health Services?

Maybe. If you do not use the Aetna student health insurance, you should call your insurance company to verify that TriHealth at Miami University is a covered provider.

Is there a difference in service provided for students who have the student health insurance versus students who do not?

No. The care provided for eligible students is the same regardless of their insurance coverage.

How do I get to Student Health Services?

Our current address is 421 South Campus Ave., Oxford, OH 45056. Our clinic entrance is located closest to the parking garage in the rear of the building, catty corner to the Rec Center and Goggin Ice Center.

How do I get to Student Health Services?

Our current address is 421 South Campus Ave., Oxford, OH 45056. Our clinic entrance is located closest to the parking garage in the rear of the building, catty corner to the Rec Center and Goggin Ice Center.

Where can I park for my appointment?

You can park in the South Parking Garage. On the first floor near the exit, there are five reserved spots for Health Services patients, but you can park in any spot in the garage. Bring your ticket with you at the time of your appointment for validation to exit the garage for no fee.

Is there a pharmacy on campus?

No. Students are encouraged to use any of the local pharmacies located just off campus in Oxford using the list below:

  • CVS: 123 W Spring St., 513-523-6378
  • Kroger: 300 S Locust St., 513-523-7323
  • Walmart: 5720 College Corner Pike, 513-524-3744

If I am treated at SHS will my parents be notified? Can my parents get a copy of my SHS charges?

If you are over 18 years, we must have your written permission to release any of your medical records, including billing statements. See Medical Records for more information.

If the situation is serious and you are in the company of the clinician, you can give verbal permission for your parents to be contacted. Otherwise, the visits are part of your medical record and remain confidential. The same applies to conversations with the clinician about your treatment-your permission is required for such information to be released.

What if I take allergy shots, or need the service of a medical specialist not available at Student Health Services?

We make referrals to the appropriate specialist for any services we are unable to provide.

Where do I go when Student Health Services is closed and I need medical treatment?

Hours and Location

Academic Year Hours

Monday through Friday: 8 a.m.-6 p.m.

Saturday: 9 a.m.-4 p.m.

Sunday: closed

Closed when the university is closed. Hours are subject to change during university breaks.

Where to Find Us

Please note to enter the Student Health Services clinic, you must enter at the southeast exterior entrance to the Clinical Health Sciences and Wellness Facility. The entrance is noted with an asterisk in the map below. 

Map of the Clinical Health Sciences and Wellness Facility, with the southeast corner of the building starred as the entrance to Student Health Services.

Student Health Services

Clinical Health Service Building 

In an effort to support a healthy college experience, Student Health Services provides quality outpatient care, with services that include general medicine, injury care, and immunizations, as well as gynecology, laboratory, and psychiatry services.

Contact Us

Health Services Center
421 South Campus Avenue
Oxford, OH 45056
513-529-1892 (fax)