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Info for Faculty/Staff who Advise and Support Students​

Advisors Journey Map

When and how will you be impacted by Miami’s transition to Workday Student? This journey map can help you know what to expect.

View Journey Map

Workday Student Journey
Month What I Can Expect Description
November 2025 Demo Plans Viewable on the Workday Info Website
January 2026 Demo Schedule Pushed to All Faculty and Staff through Email
March 2026 Town Hall Project Update, Introduction to Demos
April 2026 Advising Tools Demo Academic Progress Reports, Cohorts, Student Profile, Program of Study Changes
July 2026 Town Hall Project Update, Training Timeline Announced
August 2026 New ROR Process Demo New Registration Override Process
October 2026 Town Hall Project Update
November 2026 Mock Semester Event Facilitated by the Implementation Team, Designed to Simulate Activities that Occur Throughout the Semester and Practice Key Functions in Workday
Town Hall for Students* Timeline, Major Impacts, Support Resources
Workday Sneak Peek Demo for Students* Opportunity for Students to Observe Key Tasks (Such as Registration and Bill Payment) in Workday
February 2027 Town Hall Preparing for Student Registration in Workday
APRs and Registration Demo for Students* Opportunity for Students to Observe How To Use Academic Progress Reports and Manage Course Registration in Workday
March 2027 Advising Sessions for Registration Meet with students to assist them with Fall 2027 course registration which will take place in Workday
Rollout of New Advising Tool Begins Introduced to Workday’s advising tool, called Academic Progress Reports (APRs), which will replace Degree Audit Reports (DARs) in Fall 2027.

Note: DARs will remain available for use in Spring and Summer 2027 because APRs are finalized during the last stage of our transition to Workday Student.
April 2027 Course Registration for Students* Students register for Fall 2027 courses in Workday
June 2027 Student Financial Information is Live* Payment Plans and Student Financials Balances can be accessed in Workday
August 2027 Grading Demo Grading Capabilities (Attendance Verification, Midterm and Final Grade Entry, Grade Changes)
Grading and Transcript Generation Grading for Fall 2027 courses will be available in Workday, and transcript generation for all terms will be completed in Workday.

Note: Grading for Summer 2027 courses will continue in Banner as planned.
Completion of Miami’s Transition to Workday All transactions will take place in Workday for the 2027-28 academic year

* To help you support your students throughout this transition, we have noted several student impacts in this journey map. 

Advising Tools Demo

Explore Workday’s advising tools, such as academic progress reports and student cohorts.​

Access the Demo

You can access the Advising Tools demo in Workday Learning (login required).

​Key Features

  • Navigating the Advising Dashboard
  • Deep Dive into the Student Profile, Cohorts, and Programs of Study
  • View Academic Progress Reports

​Intended Audience

This demo is designed specifically for staff who advise students, but all are welcome to view the demo.

Advising Tools FAQs​

You can view the answers to questions asked during and after the Advising Tools Ask the Expert Sessions on April 24 and May 5, 2026.

How often will advisors use Workday?​

Advisors will likely use Workday daily to access important student information and key advising tasks, with increased usage during peak advising periods (i.e. registration).​

Workday will also be used for reports, similar to BI reports. Standard reports will be accessible from the advisor dashboard.

With the transition to Workday, what will happen to Navigate?​

​Miami will retain the Navigate system. Navigate will integrate with Workday to provide a seamless advising process. Advisors should plan to continue standard Navigate tasks (i.e. advising meeting scheduling and appointment summaries).​

Will Miami still use Banner?​

Starting with 2027 Fall Semester registration, Banner will no longer be used. Advisors will use Workday for many things that they currently look up in Banner, such as holds, time tickets, advisor assignments, and prerequisites, and more.

Who will have access to student information?​​

Workday allows assigned, minor, and certificate advisors to access their students’ information.​​

Will administrative support staff have visibility into students’ grades, course history, and Academic Progress Report (APR)?​

Access remains determined by FERPA. Workday offers more security access controls than Banner Self Service (i.e. it can limit access to certain programs, divisions, etc.)​

Will there be a “sandbox” environment for advisors to practice key tasks?​

Yes. There will be robust training materials available to advisors. They will have the opportunity to practice sample scenarios in a Workday learning environment.​

Will advisors be able to access a “student view” in Workday?​

No. To help advisors understand the student experience in Workday, demos and trainings will be offered that showcase the student perspective.​

Is the Academic Progress Report (APR) the new “DAR”?​

Yes. The APR will function similarly to the Degree Audit in terms of being the official document used to confirm graduation. While the display will look different from a degree audit, it will show in progress and completed requirements. ​

Will academic plans help with registration planning?​

Students can save schedules for ease of registration, including first-choice and back-up plans. They can then register for classes based on their saved schedules in Workday.

Will students be able to create multiple versions of an academic plan? Will one be considered the “master version”?​

Students can create alternate plans using provided templates or from scratch. They can include options like additional majors, minors, study away programs, and more. One plan will be considered the Primary Plan, which will be submitted for approval. We can run reports on approved plans and can see which plans have been updated or changed but not yet submitted for approval.​

Will students be able to run “what-if” scenarios? Is there an AI involvement?​

Yes. Students will be able to run a “what-if” APR to consider how their credits apply to another major. Similarly, students can create alternate academic plans for various program combinations they may be considering. Currently, there is no direct AI involvement in these processes within Workday.​

Will advisors be able to see student holds?​

Yes. Advisors will be able to see student holds because they play an important part in helping students resolve holds before registration. ​

Can advisors lift holds like in SOAHOLD or only see what holds are imposed?​

Yes. Advisors will have access to lift holds they currently can.​

Will there be options for different kinds of holds in Workday?​

While Workday provides increased flexibility when it comes to student holds, university leadership is in favor of leveraging a reasonable number of holds to avoid an extensive list that becomes difficult to maintain.​

Will advisors have access to students’ transfer credits?​

Yes. Advisors can view their advisees’ transfer credits through the student profile. A tab titled External Records will display the students’ final grades from their previous institution. Transfer credits will display on both the APR and APT (Academic Plan Template).​

Will grades from transfer courses count towards a student’s Miami GPA?​​

No. Transfer credit grades are not counted in a student’s Miami GPA.​

Workday will have Academic Progress Reports and Navigate has a Progress Reports section. How will Miami minimize confusion between the two?​

This will be an ongoing education point for advisors. Additional training and communication about the difference between the two will be provided as we approach the go-live date.​

Will there be a public-facing view of the course schedule?​

Yes. There will be made available to individuals who need to access it. Details about how and where people will access the public-facing schedule have yet to be determined.​ ​

Workday doesn't have a native public-facing section schedule, so institutions develop their own. The Office of Data Research and Analytics within EMSS will develop Miami’s.

Where will certificate students fall? Will the certificate be an academic grouping like minors or will certificate students form a cohort?​

A certificate will be considered a Program of Study, similar to a minor. These students will also have an assigned certificate advisor.​

In the Nursing Department, we have faculty and clinical coordinators that oversee clinical sites and work with all nursing students. Will this be addressed?​

Yes. Course coordinators have been accounted for in Workday. They will be able to access the needed student information.​

How will College Credit Plus (CCP) be handled in Workday?​​

CCP students will be in a CCP Program of Study or Early College Academy Program of Study. They will have assigned advisors in Workday like other undergraduate students.​​​

Student Support Tools

Discover how the University’s transition to Workday will empower you to efficiently identify, track, and report on student populations.

Access the Demo

You can access the Student Support Tools demo in Workday Learning (login required).

​Key Features

  • Understanding and Locating Student Cohorts in Workday
  • Navigating Student Profiles and Leveraging Real-Time Data

​Intended Audience

This demo is designed specifically for anyone who supports students, even if you are not employed in an official advising capacity. All are welcome to view the demo.

Student Support Tools FAQs​

You can view the answers to questions asked during and after the Student Support Tools Ask the Expert Session on May 26, 2026.

Will Navigate connect with Workday?​

Workday will feed information into the Navigate system, just as Banner currently does.​

Will student support staff be granted the same level of security they were in Banner as it relates to viewing student information?​

Workday provides more security tools​ than Banner so one-for-one security permissions are not guaranteed. Security needs are being closely examined by the project team to ensure that offices have access to the information they need to do their jobs and support students; they also are working to ensure that individuals do not have more access than what is necessary.​ ​

It is important to note that security in Workday will be role-based, not user-based. As employees transition between roles at the University, their access may be shifted.

Who is responsible for adding a student to a cohort?​

There are two types of cohorts in Workday: logic-based and manual. Logic-based cohorts use data on the student profile to place students within their appropriate cohort(s) based off predetermined logic rules. Manual cohorts are maintained either by an individual or a specific office; both adding and removing students is the responsibility of the ​individual or office for such cohorts.

Is there a limit on the number of student cohorts we can create?​

While there is not a specific limit for how many cohorts we can have at the University, it is important to consider the maintenance required for cohort management. For cohort use to be successful, the designated owner(s) must be invested in the work of maintaining the cohort.​

Can student cohorts be used to determine how specific students register for classes?​

Yes. The Office of the University Registrar is responsible for building the specific rules surrounding course registration for student cohorts.​

Can you view assignment results?​

You can see cohort membership if you need to view all the students within a cohort. ​ ​

Additionally, you can see all assigned advisors and support staff for individual students through their “Support Network.” It will list advisors’ names, their role, and the cohort they have been assigned.​

Is there a universal search tool available in case I’m unsure what specifically I’m trying to locate?​

Yes. Workday has a global search bar that can be accessed from any screen within the system interface. Search is helpful in finding key tasks, reports, and people.​

What is the difference between Financial Aid and Student Financials?​

Financial Aid refers to monetary assistance provided to students that helps cover educational expenses, such as grants, scholarships, loans, and work-study programs. Student Financials is the area within Workday designed to manage and streamline financial operations for students, including tuition balances, payment plans, and more.​

Will students who are participating in study abroad programs be able to view their study abroad advisor in their support network?​

If an office is using cohort functionality, students will be able to see their advisor. Currently, study abroad students are not a planned cohort. ​ ​

However, this decision may be revisited in the future. If a clear use case is identified, updates can be made accordingly.​

Will Miami still use Banner?​

Once the University has fully transitioned to Workday in the fall of 2027, Banner will no longer be used.​

New ROR Process​ Demo

Learn how Workday will facilitate Miami’s registration override process and your role in supporting students with this tool.​

Access the Demo

You will be able to access the New ROR Process demo in Workday Learning when it is released. Check back here for the link in August 2026.

​Key Features

  • Revised Override Submission and Approval Process​
  • Clarity of Expectations when Assisting Students Requiring Overrides

​Intended Audience

You will be able to access the New ROR Process demo in Workday Learning when it is released. Check back here for the link in August.

Ask the Expert Session

Once the demo has been available to the public for a few weeks, the Workday implementation team will host an Ask the Expert session during which you can engage with subject matter experts and get your questions answered by the people shaping Miami’s future system. Details about this session will be shared as we approach the New ROR Process demo release date.​

Questions?

If you are unable to attend our Ask the Expert session, you can submit your questions to workdayinfo@MiamiOH.edu and someone from our team will follow up with you.

Future Demo and Training Opportunities

Demos

Future Demo Offerings
Anticipated Release Month Demo Topic
November 2026 Workday Sneak Peek for Students 
February 2027 APRs and Registration for Students 
August 2027 Grading Capabilities 

Training

Information about training opportunities will be posted here once it is solidified by the project team and subject matter experts.

Contact the Workday Team

Miami University
501 E. High St.
Oxford, OH 45056